We came here to celebrate my birthday. Before coming, we checked the website to see the menus they had available. I must say the website is terrible, the carrousel keeps spinning before you can read anything. I took screenshots of the menu that we considered....We decided that since we are not so much into deserts, we would have the 5-course tasting menu and order a cheese platter for dessert instead of having the two desserts all the other menus come with.
On arrival, they told us that it was not possible to order the 5 or 6-course menu because it was a Friday. That information is nowhere to be seen next to where it shows the menus. Since this resulted in a total of 80 euros extra than we had planned, we ended up not having our cheese platter.
The food itself was good, however, the service was extremely slow. It took 30 minutes to bring the first amuse, the whole dinner took about 4 hours, and I believe this was only because we told them if they could hurry a little bit. It was midnight by the time we left.
There was also an incident with the wine pairing. I had the idea that pairing meant to pair food and wine. However, there was no coordination between the waiter and the kitchen. The wine would arrive sometimes 20 minutes before the food, by the time the food was there either there was no wine left, or the white wine was already room temperature. I complained about this, and they tried to coordinate a bit better, however, the speed in the kitchen was dragging the whole service down. I felt a bit sorry for the host, to be honest.
All in all, the restaurant is beautiful, the servers are nice, the food is tasty, but the speed and the missleading information are a dealbreaker for me. I am not expecting fast food, but a bit of tempo does not hurt. It is the second time I am in a restaurant from FG and both times I had a similar experience. I do not think I will ever return here.More