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Ratings and reviews

Certificate of Excellence2016 - 2018 Winner


US$10 - US$40
Italian, Swiss, Seafood, Mediterranean, European, Central European, Fusion
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (217)
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All reviews steak risotto casino ambience dessert
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1 - 10 of 17 reviews
Reviewed 8 May 2018

I am not a Casino fan, I went there for the Restaurant only and I was a bit surprised of the location inside the Casino. The tables are anyway in a nice area, but a bit cold in my opinion. The food and service was...More

Date of visit: April 2018
Thank MauroP645
Reviewed 24 November 2017

This is a reasonably good restaurant located inside a casino. Food is good, not exceptional, but good. the ambience is strange because you must walk through the casino. i had a tartar steak and a steak, both very good. Service was good, desert was good....More

Date of visit: November 2017
Thank Avi P
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded 11 December 2017

Dear guest, our prices (in comparison with all the other restaurants in Lugano) are really low. Best regards

Reviewed 15 July 2017

Unfortunately, we went there to have a beautiful dinner but it was quite the opposite, we ordered after 15 min waiting for the waiter and then we did it, we asked for a drink... then it arrived but food took a long time, rissotto takes...More

Date of visit: May 2017
Thank NaoNahuat
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded 21 July 2017

Dear guest, we apologise for the long waiting times. I'm very surprised about this problem and I'll try to find out what happened. Best regards

Reviewed 4 June 2017 via mobile

The main dish came an hour later than the appetizer. I ordered rizoto receiving less than minimal portion and I ended up to McDonalds. Not recommended

Date of visit: June 2017
Thank diodio86
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded 9 June 2017

Dear customer, we apologize for your bad experience, but if you read all other reviews are quite different! Come back (we are the restaurant located in Casino Lugano, inside the gaming floor) and you'll change your mind. See you soon

Reviewed 26 December 2016 via mobile

I had a dinner in this restaurant with my wife. The restaurant is located inside the casino. I don't know how can a kid can get into the restaurant. This might be one of the reason there was only me and my wife there, no...More

Date of visit: December 2016
1  Thank eric l
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded 5 January 2017

Dear Eric, we're really glad that you have appreciated the proposal dinner by our staff. The restaurant is located in Lugano Casino, so the entrance is permitted only to adults. This makes it even more quiet and reserved, for those who want to dine among...More

Reviewed 10 November 2016

The hole Casino smells. to entry the restaurant you have to cross the smokers-area that sucks the food is not bad

Date of visit: November 2016
2  Thank Bachi76
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded 15 November 2016

Dear guest, next time you can use the lift and reach the restaurant without crossing the smoking floor. For further informations, you can ask to the recepionist. Best Regards

Reviewed 13 October 2016

Amazing Enviornment and the Service was tremendous ! Top Notch, I would recommend this restaurant to anyone.

Date of visit: October 2016
Thank Evan H
Reviewed 21 September 2016 via mobile

The food at Elementi is out of this world delicious -- I had a steak on a bed of fragrant herbs, my dad had a pepper steak and both were divine. The desserts were also delish -- chestnut pudding and molten lava cake. Highly, highly...More

Date of visit: September 2016
Thank viv_s_2004
Reviewed 14 August 2016

I had very good expirience with this establishment. Absolutely amaizing dinner with respect to food, its serving, service and overall atmosphere. Deliciouis food with impeccable souses, and fresh ingridiends. Portions were not too big not too small, just right. Good wine list and the wine...More

Date of visit: August 2016
Thank Tim V
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded 24 August 2016

Dear friend, thank you very much for your review. We are really proud to have given to you a good time in Lugano! See you next time!

Reviewed 6 August 2016 via mobile

You have to enter the casino and go upstairs. Once you find it, you get a warm welcome. No small children as you have to show ID to get into casino We were 4, the ones that stayed with the cheaper suggested menus were more...More

Date of visit: July 2016
Thank Grandvaux
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