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Disaster - if you want to be disappointed and want to eat a pizza right after go here … food was cold - and tasteless - not worth the money - please avoid - horrible - one staff member who’s not friendly …
When in Pisa I expect the commercial nature of restaurants to be the norm but that does not mean you should accept it. Visited Oct 15, the soup of the day was not belonging to today, meant to be tomato soup but served both hot...and cold depending what layer you hit in the bowl with the consistency of concrete ready to pour. The main course of braised pork was neither braised or hot. It was served cold and hard with onions which I have to say was the baes part of the meal. When reheated it was 2% better.
I travel a lot and through various countries. The basic function of the restaurant was missed in customer service, quality of food and presentation.
As customers we need to call out restaurants that are below par.More
Date of visit: October 2021
Rita V, Responsabile relazioni pubbliche at Il Campano, responded to this reviewResponded 19 October 2021
Salve nel nostro ristorante si preparano piatti di cucina tipica toscana dal 1944 non so che tipo di ristoranti sia...More
We went here for a special meal for my partner’s birthday. We were looking forward to it so much, as it is supposed to have the best meat in Pisa. My partner ordered a fillet steak which was served medium/well done and had cheese on...it and a piece of salami and was served on a piece of bread. It honestly looked like a burger. To be fair they offered him another one as I politely complained on his behalf that it was overdone. Unfortunately my partner is someone who doesn’t like to make a fuss so he kept it but didn’t enjoy it. They did give us a 10% discount on the bill but it was just so disappointing. Also who wants to sit there while they’re partner’s eating while they’re preparing another meal? It should come out cooked properly. I ordered a rump steak with porcini which was cooked rare as I’d ordered but lacked seasoning and the meat just wasn’t very nice. We went to l’osteria I santi the previous night and the meat there was delicious. Go there instead! And it’s a lot cheaper!More
Date of visit: September 2020
Rita V, Responsabile relazioni con la clientela at Il Campano, responded to this reviewResponded 3 November 2021
Jennifer non so in che locale sia stata ma noi non cuciniamo ne la fesa nela bistecca col salame
It’s always a pity for me to write a negative review, cause it remembers me of bad meal...
The quality of the meat seemed good (can’t complain), but the first two tagliatas we ordered arrived cold, but medium (as ordered).
It’s not subjective... the thin...lardo on top didn’t melt... so it indeed was cold.
We informed the waitress and very gently she decided to take back the plates and cook us other two steaks.
10 minutes later other two tagliatas arrived.. this time they were warm, but well done... a clear sign that they warmed up our old steaks. The waitress started arguing with me about what “medium” means.
We paid and left without hearing a “good bye” from her.
Absolutely not recommended! There are a lot of good places in Tuscany, not this oneMore
we had a dinner with friend and was a great experience, Good wine, amazing pasta (we tried tagliatelle with lard and black cabbage and pici with wild board sauce) the fiorentina we had after was great. Only point with all those great things we remain...a little disappointed with the quality of "vin santo" served with cantuccini biscuits. Service was good and attentiveMore
I went with my partner looking for an last amazing experience with my favorite culinary dish and we were really disappointed with this place.
I ordered the tagliatelle with porcini, it was if I was eating pieces of soil and I couldn’t eat it the...flavor for a porcini was really poor. My partner had Gigli al Ragu and it was dry and the meat was undercooked, at least the house wine was good. At the end when we asked for the bill there was no discount offered. Staff were average.More
Firstly we did not have a reservation but we had none at any other places in out holiday. They did accommodate us. They were busy and we were seated near the outside with no fan it was 30 degrees, so quite hot. After taking orders...of beef and spaghetti/ pasta a bowl of dry bread was dumped on table by waitress walking past. No olive oil, balsamic vinegar etc was given or asked. The spaghetti dish which was supposed to be tomato, garlic,chilli and olive oil had no taste of garlic or olive oil. It was one of the worst basic tomato spaghetti eaten. The beef fillet €25 was not cooked to how we requested and was placed on a stale bread. It was tasteless.
The other breaded cod and plain chick peas were equally tasteless.
Food aside It felt as if they couldn't be bothered if we were there or not. Not once did anyone ask if everything was ok, only at end after dinner we were asked and if we wanted desserts. We decided not to have dessert.
I was recommended a couple of restaurants by the hotel we were staying at - this one for meat ( it didn't live up to any expectations) and another restaurant for Fish (that turned out to be fantastic even though they were busy and we went with no booking). Based On this experience we cannot recommend this restaurant.More
Date of visit: August 2019
Rita V, Responsabile relazioni con la clientela at Il Campano, responded to this reviewResponded 22 August 2019
Gentilissimo cliente grazie per essere venuto a trovarci ci spiace che abbia sofferto il caldo estivo ,ma abbiamo anche una...More
We got 2 pasta from the menu. The appearance of the dish was awful, the amount of pasta too little for the price (9 euros) and the quality was mediocre. Also, they charged us 1 euro for the water that was "from the machine" (it...was tap water) and 2 euros per person for 3 slices (total) of old bread. The wine was good and they have a wide variety (hence the 2 stars). Overall a bad experience, not worth it if you plan on eating dinner/lunch, maybe ok if you go only for the wine.More
Date of visit: July 2019
Rita V, Responsabile relazioni pubbliche at Il Campano, responded to this reviewResponded 24 July 2019
Gentilissimo Jordan grazie per essere venuto a trovarci e aver dedicato parte del suo tempo a scrivere una recensione sul...More
Don't ask: it was terrible; worse than school food, and cold, unfriendly service. We didn't understand why it had any good reviews. We eat better Italian food at fifty places in London. Go elsewhere.More
Date of visit: June 2019
Rita V, Responsabile relazioni con la clientela at Il Campano, responded to this reviewResponded 24 July 2019
Gentilissimo Bryan Adams grazie per aver dedicato parte del suo tempo per scrivere una recensione , ci spiace però leggere...More