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2
Tue, 20/04
20:00

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$40 - US$54
CUISINES
French, European, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

0.1 km from Chateau et Remparts de la Cite de Carcassonne
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MICHELIN Guide's Point of View

A sleek contemporary design and a lovely airy patio to the rear, Comte Roger knows how to welcome its guests. The food here is in tune with the times a...
Read more on MICHELIN Guide
The MICHELIN Plate: Good cooking
Comfortable restaurant
Reviews (1,358)
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431 results
Traveller rating
237
126
35
16
17
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LanguageEnglish
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Traveller rating
237
126
35
16
17
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All reviews cassoulet scallops main course set menu carcassonne courses euro
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Reviewed 20 September 2020

I don't know if we were unlucky because there was a big group in at the same time as us but this was the quickest 2 course meal I've had. Within minutes of ordering our starter was served and within minutes of finishing the starter...our main course was served. We were in and out in 30-40 minutes, which is fine if you have somewhere to rush to but you just won't. The food itself wasn't that tasty but very expensive.More

Date of visit: September 2020
Helpful?1  
Reviewed 14 September 2020

Quality food and good wine at a price that was a tad over the top given that there are similar places nearby. The staff could do with not thinking that this is a five star establishment and try some good customer care.

Date of visit: September 2020
Helpful?1  
Reviewed 2 August 2020 via mobile

Please note this is my first review of a restaurant ever but I was moved to write one on this particular occasion. We dined last night at this restaurant with our son and daughter and had such an awful experience. We live in Collioure, originally...from Scotland and travel to carcassonne a number of times a year for the last 5 years ... we stay in La Cité and always make a point of dining at this restaurant as we have enjoyed the food.... we have taken family and friends to celebrate special occasions too. We had made our reservation a number of weeks ago, when we turned up the staff couldn’t find our booking, and were very irritated, so no welcome of any sort... we attempted to show them the reminder txt we had in fact that morning to confirm our booking but they didn’t want to look at it....they told us to go and sit at a table, not shown to table by staff, the table was at the entrance of the restaurant and one of the chairs was overhanging the entrance stairs, so if you moved out at all you would have fallen down the stairs. We politely asked if we could move to another of the empty tables, staff just said no as booked. We attempted to sit at table but I was not happy that one of us would forget ourself and fall down the stairs... with no polite service, staff shouted at us across the restaurant to say we could move as the other customers were late anyway... we thought ok not the best start but let’s move on... we noted that 2 people did turn up 50 mins after our arrival as the reservation who easily sat at the table by the entrance with no risk of falling down the stairs... The 2 staff who waited on us were very short / abrupt from the start... we ordered a bottle champagne as our first chance to escape and process a difficult few months with the loss of my mother over the lockdown period.. we were not served this, but had to pour for ourselves all night (not a big deal, but not what you expect for the money!)... we were never offered any water, or more drinks for kids the rest of our stay... we waited over 2 hours for our main courses and asked the waiter at this point where our food was as the restaurant was now emptying... he didn’t reply or apologise, but suddenly appeared with our food... at this point our daughter had finished her main course 1.5 hours earlier and the plate was still sitting there... as were all the empty glasses... no attempt to clear or come near our table to provide any service... my husband and son love the cassoulet and they still enjoyed despite the long wait... I asked the waiter at this point if there was a problem and he made a face and didn’t reply! We had wanted to order desserts and our daughter had already ordered from the kids set menu but we were all very isolated / badly treated / upset that we decided we didn’t wish to be insulted further. The owner had spoke to us when we moved table to call our daughter a princess and was very attentive to many more tables, perhaps friends / more regular customers than ourselves. The waitress didn’t make any eye contact and left the bill sitting at the edge of table for my 10 year old daughter, no indication to ask if we had enjoyed our meal as we would have expected from a good quality restaurant. We paid the 250 euro bill and I then called to speak to the owner to explain how annoyed / upset we were at such poor service which was delivered with lack of interest / abruptness. The owner was not interested in hearing anything and we left feeling we will never return to this restaurant and would advise other foreign visitors to not dine here if the staff are temperamental about which customers they provide better / good service too or easily take exception to particular customers. This is a factual account of our evening dining at this restaurant. There are plenty of other great restaurants in La Cite and in the wider Carcassonne area... we will be dining in those in future!More

Date of visit: August 2020
Helpful?
Reviewed 13 July 2020 via mobile

The food was very nice, particularly the cassoulet. The price is right for the location and quality. The service could be improved.

Date of visit: July 2020
Helpful?2  
Reviewed 10 July 2020

The lunch menu included delicious vegan options. The courses were sophisticated and made with very fresh ingredients and seasonal vegetables of very high quality. We appreciate the excellent service with attentive and professional staff, the waiter advise us on excellent wines describing the various options...with competence.More

Date of visit: July 2020
Helpful?2  
Reviewed 5 July 2020

Lovely to find a non-traditional restaurant in the middle of the historic Cité in Carcassonne where the owners clearly care about their food. The menu is innovative, the food well presented, the patio is pretty and the tables laid out in an a attractive, modern...way. The owners and waiter were charming. We would definitely recommend this place.More

Date of visit: July 2020
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Reviewed 30 May 2020

We wanted causoulet. We asked our conceirege for a recommendation. My wife makes an excellent causoulet. This was very good causolet

Date of visit: August 2019
Helpful?2  
Reviewed 14 April 2020

While in carcassonne we had lunch at the restaurant comte Roger..It was an incredible experience we were 4 adultes at one PM..the restaurant was full..We had reservation and were sitted in a very confortable table . The menu was very interesting two people ordered the...specialty of Carcassonne , the gentleman and myself the scallops oh! what a delight in the mouth.. everything was perfect, food, wine (white and red), service ..If i was not living so far away..I would travel back just for those scallops again... and reasonable priced I might addMore

Date of visit: November 2019
Helpful?
Reviewed 14 October 2019 via mobile

One of two restaurants we visited in Carcassonne on our trip. Staff were helpful and friendly and managed a few dietary requirements very well. Lovely food and a good selection of local wines. Prices were comparably with the quality. Heartily recommended, as is the cassoulet!

Date of visit: October 2019
Helpful?
Reviewed 7 October 2019

having struggled to decide on which of the restaurants in the cité to choose from, as we were pretty sure all of them are tourist traps, we settled on restaurant comte Roger as it had an attractive looking terrace dining area. the place was busy...& we were glad to have reserved a table earlier in the day. Are waiters/waitresses getting younger or (God forbid!) am I getting older? Anyway, we were served with friendly & efficient staff who seemed to be very proud of their cassoulet in particular (and served with a splash of red-wine vinegar). This was good although a little more meat would have been very much appreciated...half a sausage, half a duck leg? Our starters of foie gras and salade were good and my wife enjoyed her veal very much. A nice touch is that you can buy their bottled cassoulet...might need a bigger suitcase for that!More

Date of visit: September 2019
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Frequently Asked Questions about Restaurant Comte Roger

  • Restaurant Comte Roger is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4