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Ratings and reviews

#107 of 552 Turkish in London
#3,259 of 15,134 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
HK$119 - HK$366
CUISINES
Mediterranean, Turkish, Healthy, Middle Eastern, Grill
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
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meals, features, about
Reviews (789)
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All reviews mixed grill turkish coffee lamb kebab canary wharf meze
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Reviewed 2 weeks ago

What an amazing experience, food was delicious! Very friendly staff and lovely ambience! Worth the price and I would definetly recommend.

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

I am never disappointed at Turkish Restaurants across the world, in U.K., in Spain, or somewhere else. Regardless of location or even social class! staff is usually very polite with a good knowledge of the menus. About the experience, I had the Sahan Menu composed...of “Mercimek Corbasi” & Tavuk Sis. The bread was half way crunchy and soft, the red lentils were delicious, not very spicy and the Grilled Chicken Shish was also delicious, although the dish was not well-cooked the concern was raised with the lady in charge of the restaurant who offered an answer from herself quite reasonable. Baklava was apparent on the dessert’s menu. In the end I selected the creamy Turkish ice cream 🍦 . Would definitely come back, the majority of the staff members were sympathetic and polite.More

Date of visit: January 2024
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Reviewed 4 weeks ago

We went to Hazev in canary wharf for dinner and were very excited to eat turkish food as it's one of our favourite cuisines. We should have read the reviews beforehand as they really do speak for themselves. We ordered the borek and falafel, two...dishes from the 'hot meze' section of the menu. It's a good thing we didn't order anything from the cold section otherwise it probably would have arrived frozen! The 'hot mezes' were stone cold. They also came within a minute of ordering. They came before the fresh orange juice that we ordered so clearly both of the dishes were not made fresh and were sitting around waiting for someone to order them. The falafel were dry and extremely difficult to swallow due to how dry and cold they were. The Hummus that came with the falafel was practically non existent. For 4 falafels there was a small 3cm smear of Hummus on the side and was also not fresh as it was dry against the plate as if it had been sitting out for hours. The borek were also stone cold, the cheese was not melted and the spanish was basically raw inside and they had absolutely no taste to them at all. This was already a huge disappointment and we should have just left without eating however we were extremely hungry and so we proceeded to eat the disgusting cold starters that had been served. When ordering the starters we also ordered a main from the charcoal grill section, the hazev iskender which was a recommendation from the waiter as the best dish on the menu. The 'best' clearly meaning one of the most expensive! He explained the dish as a mix of chicken and lamb. There was no mention of a 'meat slab or bread'. When the main arrived it smelt disgusting. The lamb was clearly not fresh and I believe it was past its sell by date, my aunt owns a farm and so I have been eating lamb my whole life and this dish stunk of putrid meat. We decided to pick out the chicken and leave the lamb, however that was unsuccessful - the mix of chicken turned out to be two 1 and a half cm pieces of chicken, the rest was a disgusting putrid sausage slab thing which only God knows what it was made of and the majority of the dish was just stale bread. So we paid nearly £23 for a dish that we could not eat and which turned out to be a mix of the stale bread (the same bread they serve for Free on the side) some yogurt, two pieces of 1 and a half cm cubes of chicken and some stinky lamb and sausage meat which tasted rotten and gave both my friend and I a terrible stomach pain from only the sauce and the one piece of chicken we had each. We called the waiter to enquire as to where the mix of chicken was and was told that only two chicken cubes were in the dish and the rest was a meat slab, lamb and bread. We told him that we were disappointed and had only had the two pieces of chicken (1 each) and he apologised that we did not like it. He did not take the dish away and left it stinking on the table so we had to pay for a dish of which we didn't even eat 10% of. We tried to give feedback to the waiter and manager about the dish and they were extremely rude whispering about us behind our backs. Had we read the 3 star reviews beforehand we would never have gone for dinner, considering we went at 8pm on a Friday, the whole restaurant which is pretty huge had only 4 tables dining. We should have guessed the food and service was going to be atrocious. No good restaurant in London is empty on a Friday night. When I told my partner he confirmed the place was always empty and the food has always been terrible. He went almost 3 years ago and still there has clearly been no improvement. Its clear this enormous empty place is just a front for a shadier side business they must have going on like embezzlement, money laundering or something of the sort! They do not care about their customers, their food is cold and stale and meat is rotten. Health and safety should close this place and investigate what's going on with their food. Both my friend and I had very bad stomach cramps and we barely ate anything. Its obvious that these people are dirty and do not care about food hygiene. The only thing they had which was good was the orange juice which you could taste was sweet and fresh so credit where its due for that but nothing else! The bill came to £60 for 3 dishes and we came away more starving than when we went in and with stomach cramps for good measure! What a huge disappointment I would not recommend this to anyone unless you want a hole in your pocket and food poisoning on the side! I have been to many Turkish restaurants, both expensive and much cheaper places and with much better quality food that tasted amazing. This experience has made me go off turkish food which is a huge shame because not all turkish restaurants are like this. Zero starts should be an option for thisMore

Date of visit: January 2024
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Reviewed 1 November 2023 via mobile

Food quality is very poor they used tomatoes soup for iskender and owners are soo rude. Time waste for me I cant visit again

Date of visit: September 2023
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Reviewed 23 September 2023

Portions a little smaller than expected given the price. Staff are lovely albeit not enough of them. Cocktails (porn star martini) well portioned and delicious!

Date of visit: September 2023
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Reviewed 3 September 2023

Lovely atmosphere and great food and staff. The location is perfect next to the water a must visit for couples to have a relaxing Sunday morning brunch.

Date of visit: September 2023
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Reviewed 24 July 2023

Lovely Ambience, yummy food and drinks, my son loved their chips and chicken nuggets. Special Thanks to Muge for being lovely lady serving us well and surprised me with a yummy birthday cake, staff sang me a happy birthday song. I loved it, will definitely...go back to try more from their menu.More

Date of visit: July 2023
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Reviewed 5 June 2023

My wife and I had dinner on consecutive days and both times the food was excellent with fast and very friendly service. Would not hesitate to recommend.

Date of visit: June 2023
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Tas Restaurants, Owner at Hazev Restaurant, responded to this reviewResponded 6 June 2023

Dear Guest, Thank you for choosing our restaurant. We highly appreciate you taking the time out to share your experience with us, as it will assist us in becoming better at what we do. We look forward to welcoming you in the future. Kind regards,

Reviewed 12 May 2023

Have eaten many times here but today very disappointing. Given a dirty tea cup, no apology. Must of taken 10 minutes for two members of staff to. Make 2 teas. Had eaten the cake by the time cake arrived. Will not return.More

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas Restaurants, Owner at Hazev Restaurant, responded to this reviewResponded 6 June 2023

Dear Guest, Thank you for taking the time to give us your review. We will review your scores and evaluate our performance and delivery to ensure we provide our guests with the best experience. Ee do hope to get the opportunity to welcome you back...More

Reviewed 11 March 2023 via mobile

Very good service. 10 out of 10 to Tohirbak for service The Hallumi dish was the tatiest I’ve ever had very much recommend

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas Restaurants, Owner at Hazev Restaurant, responded to this reviewResponded 3 April 2023

Dear Guest, We were delighted to welcome you to Hazev and thank you for taking the time to review your dining experience with us. We do hope to have the pleasure of welcoming you back again very soon. Kind regards,

Reviewed 12 February 2023

The restaurant was very cold. We had a dinner with friends, the food was good. The view to the river is also good.

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas, Manager at Hazev Restaurant, responded to this reviewResponded 1 March 2023

Dear biseto_m, Maurice Wren, Thanks for the 4-star rating. We look forward to your next visit! Kind regards,

Reviewed 8 February 2023 via mobile

Restaurant at walking distance from Canary Wharf station We had chicken skewers which tasted ok but cold The service was not great, the restaurant was really busy on that evening and it seemed staff was rushing you to leave as soon as possible

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas, Manager at Hazev Restaurant, responded to this reviewResponded 1 March 2023

Dear bsjsndjdbdkahsh, We value all feedback and will look closely at your rating to improve on any areas where we have missed the mark on. I hope we can see you in Hazev again in the future. Kind regards,

Reviewed 6 February 2023 via mobile

The food is okay, but inside are very cold, this is not a very comfortable to take a diner. Good place, good food, good staff.

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas, Manager at Hazev Restaurant, responded to this reviewResponded 1 March 2023

Dear Biseto D, Thanks for the 4-star rating. We look forward to your next visit! Kind regards,

Reviewed 21 January 2023 via mobile

This restaurant serves excellent Turkish food. Very friendly staff and very attentive. I had the meal choice for under £20. Food tasted great. If you like Turkish food, look no further. One thing though, it’s a bit cold so wear warm clothes if visiting during...winter.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas, Manager at Hazev Restaurant, responded to this reviewResponded 23 January 2023

Dear Grace C, We were delighted to welcome you to Hazev and thank you for taking the time to review your dining experience with us. We do hope to have the pleasure of welcoming you back again very soon. Kind regards,

Reviewed 25 December 2022 via mobile

I had visited the restaurant many times before and the food was good, but yesterday (Dec 24th) went with my kids (around 4:30pm, it was very quiet) and the food quality was VERY disappointing. I order chicken sish, wich was average, horrible plainish salad ever....The calamari were very bad too, grease and not well coated as expected. But the worst were the kids menu. The chicken was extremely plain and flavourless and the "cod cubes" were just fish fingers. It's a shame that the restaurant has lost his food quality standars, as the venue is lovely. Therefore, the restaurant seems overpriced as for the food quality doesn't make it worthy. Unfortunately, I do not recomend the restaurant. The service was good but tye food is a big disappointment.More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tas, Manager at Hazev Restaurant, responded to this reviewResponded 3 January 2023

Dear B3784ADlauraj, Thank you for taking the time to leave us with a review. We appreciate all positive and negative feedback as this allows us to reflect to ensure we deliver the best service possible, ac-companied with exceptional food, drinks, and ambience. We would love...More

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Questions & Answers
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adjeleya
15 October 2021|
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Response from dislocatedflowers | Reviewed this property |
There isn't one as far as I am aware.
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j0chestert0n
27 January 2020|
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Response from YBYT | Property representative |
Yes we have gluten free food. Please call us for more information.
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PrisJackson
21 July 2019|
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Response from Keith A | Reviewed this property |
Not at the restaurant
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HAZEV RESTAURANT, London - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Hazev Restaurant

Yes, Hazev Restaurant offers takeaway services.

Yes, Hazev Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hazev Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4