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Hard Rock Cafe

$$ - $$$American, ,
5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
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Overview
  • Excellent27%
  • Very good33%
  • Average24%
  • Poor10%
  • Terrible6%
Travellers talk about
“burgers” (114 reviews)
“pulled pork” (24 reviews)
Open Now
All hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
All Details
Write a ReviewReviews (2,168)
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1 - 10 of 1,847 reviews

Reviewed 1 week ago

When we got there, the place was absolutely packed. Eventually we went to the bar and managed to get our own drinks. We were never approached by a waitress. However, Im sure the local hockey Tournament had something to do with it as the place...More

Thank Bill T
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Bill T., Thanks for the feedback. We apologize that we were overly busy with the Silverstick Hockey Tournament. There were a couple of days when we had some very large groups walk in and we got caught short handed. I do hope you visit...More

Reviewed 1 week ago

we visited hard rock cafe and shopping area with my son. the decoration is marvelous. you can go there with your family and find an opportunity visit a music museum and also shopping. hamburger was delicious !!!

Thank Trakya D
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Trakya D., Thanks so much for the great feedback. I'm glad we rocked it for you and you enjoyed the food, memorabilia, rock shop and our bar! Rock on!

Reviewed 2 weeks ago via mobile

Hurricane drink are to die for. Love going to hard rock cafe everywhere I go and collect their shirts too. Foods are great, staff are awesome

Thank micheparsh
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Micheparsh, Thanks so much for your positive feedback. We hope you continue to enjoy our brand during your worldwide travels. Rock on!

Reviewed 2 weeks ago via mobile

The food at this location was okay, service was decent, prices were high. One thing I really enjoyed were the cool tunes and videos that took me back to my youth. Otherwise, nothing exceptional.

Thank TorontoANTo
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear TorontANTo, Thanks for taking the time to review us. We will continue to strive for bigger and better. I 'm glad that you enjoyed the videos and tunes. Rock on!

Reviewed 3 weeks ago via mobile

We mostly chose this because it was close to the park on New Year's Eve with no wait and it was COLD outside. You pretty much know what you are getting at a Hard Rock Cafe: ok bar food surrounded by music nostalgia and it...More

Thank Barry C
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Barry C., Hope you enjoyed the New Years festivities! We do have to cook our burgers to a temperature of Medium Well or greater but the burgers should still be juicy if cooked properly. I hope you continue to enjoy our brand during your...More

Reviewed 3 weeks ago

Nice meal first night there. Had a great waitress, laughed! In our (Sheraton) hotel so walked without coats.

Thank jenn012_10
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear jenn012_10, Thanks for taking the time to review us. We sincerely appreciate your feedback. Rock on and Happy New Year!

Reviewed 4 weeks ago via mobile

Awesome place. Good food. Nor perfect ambience for soft quiet conversations.....but great for a jolly good time. Reasonable prices. Friendly waiters. We'll certainly be back here.

Thank ed u
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Ed U., Thanks so much for your comments. I'm glad that we rocked for you for your anniversary celebration. Happy Anniversary!

Reviewed 13 December 2017

Came in for dinner, sat down and got drinks then found that the kitchen was closed at 9 pm! What a rip! I guess these rock stars have an early bed time.

Thank J B
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 14 December 2017

Dear J B., I'm not when you came in for a visit but it sounds like it might have been on the day of our staff Christmas Party. I do hope you visit us again the next time your in Niagara Falls. Rock on!

Reviewed 7 December 2017 via mobile

We pitched up in here one night, the staff were friendly and the usual hard rock layout but the food was only just passable which was disappointing.More

Thank Mike G
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 8 December 2017

Dear Mike G., Thanks so much for you feedback. I'm glad that the staff were friendly during your visit. I do apologize that the food was just passable. I was hoping you could email me directly at georgem@niagarafallshotels.com with the food issues you had. This...More

Reviewed 5 December 2017 via mobile

The place was busy yes, we waited quite a bit before a server approached the table. Got our drinks put our order in. Took awhile till our food came and we had no silverware nor did anyone make sure when they sat the food down...More

Thank cuinthemoon
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 December 2017

Dear cuinthemoon, I apologize that your recent visit with us was not even close to being up to our own expectations. I surely looks like we dropped the ball on your service by not paying attention to all the details. I want to ensure you...More

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Ask a question
Questions & Answers
Saihah I
13 November 2017|
AnswerShow all 5 answers
Response from George M | Property representative |
Thanks for reaching out to us. Our pins range in price from $15.00 to $20.00 plus tax. I certainly hope this helps you. Rock on!
2
Votes
barley3487
20 May 2017|
AnswerShow all 3 answers
Response from EricBzr | Reviewed this property |
Don't know if they're different but you can visit both restaurants on the same day by crossing the border (bridge over the river). You'll need passport and the relevant clearances - ESTA for USA and eTA for Canada. If... More
1
Vote
Steph-Parkes
8 May 2017|
AnswerShow all 3 answers
Response from George M | Property representative |
Thanks for your inquiry. Yes we do offer Happy Hour at our bar everyday from 3-6pm. We discount our beer, wine and bar shots during that time at THE BAR ONLY. Best regards
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$30
Meals
Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, 有泊車位, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations, Accepts Credit Cards
Good for
Child-friendly, Bar Scene, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
  • E-mail
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.
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