We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
+52 987 989 6439
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent22%
  • Very good34%
  • Average30%
  • Poor7%
  • Terrible7%
Travellers talk about
“potato skins” (4 reviews)
“wings” (3 reviews)
“chicken” (4 reviews)
Open Now
12:00 PM - 8:00 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
All Details
Write a ReviewReviews (443)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 266 reviews

Reviewed yesterday

I have been to Hard Rock Cafe's all over the world. I find that the ones in foreign countries are usually better than the ones in the states. This was no different. We started with some tortilla chips and pico de gallo. Wish we got...More

Thank AaronBHudson
Reviewed 6 days ago

They price all of their gift shop items in pesos and then have a HIGH exchange rate that they don't tell you about.

Thank Revkev93
Reviewed 1 week ago via mobile

Went to but t-shirts for family members, they were all priced in pesos and the exchange rate was highest in the island.. Ended up t-shirts came to an average $45 each, needless to say they are back on their racks.... Hard Rock in D.C. finished...More

Thank Dennis H
Reviewed 3 weeks ago

Got a quick drink and then hit the gift shop for some hats. Service in both areas was quick and efficient. Store manager of the gift shop pointed out some sales to us which we took advantage of.

Thank 0ur_0pini0n
Reviewed 4 weeks ago

Stopped in for non alcoholic drinks. Ended up paying nearly €30 for two fruit drinks. They gave us two extra ones for free, but still very expensive for what we got.

Thank WalshFamilyIreland
Reviewed 4 weeks ago

We were just a little tired of hotel food so we went here. For two bad cheeseburgers and three well cocktails, $110 US. Listen, being from Chicago, I am used to inflated prices but dammm.....Their solution, a free glass.... Guys, run far far away from...More

Thank James G
Reviewed 4 weeks ago via mobile

My husband and I visited the original Hard Rock in Cozumel about 5 years ago and when we returned to Playa del Carmen we decided to go again. OH NO. what did they do!!!! They closed it and opened another bigger one opposite the cruise...More

Thank alz6410
Reviewed 24 October 2017

By far the the worst HRC I have visited worldwide. What's this? A shop with a few tables which looks like the waiting room at an average train station. I have seen and experienced much and much better. No chance that I will go again...More

Thank Tbmleaml
Reviewed 8 October 2017

I usually love the Hard Rock Cafe in pretty much any location I visit, but I was a little disappointed with the one in Cozumel across from the cruise terminal. It's a great location that's easy to find. It's spacious, clean and bright but seriously,...More

Thank Ben C
Reviewed 28 September 2017 via mobile

Food was okay but horribly expensive. Since when is 100 pesos $15 American dollars? Service was horrible

Thank Christine B
Nearby
Nearby Restaurants
Three Amigos
664 reviews
.46 km away
Jimmy Buffett's Margaritaville
1,195 reviews
.18 km away
Sunset Restaurant & Bar
199 reviews
.81 km away
Half Senor Frogs
468 reviews
.15 km away
Nearby Attractions
Discover Mexico Cozumel Park
1,794 reviews
1.25 km away
Mi Mexico Lindo Tequila Tour
110 reviews
.85 km away
Puerta Maya
72 reviews
.45 km away
El Cid Ceiba Resort Day Pass
53 reviews
.18 km away
Ask a question
Questions & Answers
WendyM1023
27 August 2017|
AnswerShow all 2 answers
Response from sclem755 | Reviewed this property |
Literally right there.
1
Vote
vacationer20172017
16 February 2017|
AnswerShow all 3 answers
Response from Luis M | Reviewed this property |
Yes, there i WiFi
0
Votes
Google Translation
Ashley H
8 January 2015|
Answer
Response from sclem755 | Reviewed this property |
It's at the cruise ship dock.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$17
Meals
Dinner, Breakfast, Lunch, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, 有泊車位, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Street Parking, Full Bar, Wine and Beer, Reservations, Validated Parking, Accepts Credit Cards
Good for
Bar Scene, Child-friendly, View
Open Hours
Sunday
12:00 PM - 8:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 1:00 AM
Saturday
10:00 AM - 1:00 AM
Location and Contact Information
  • Address: Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel
  • Phone Number: +52 987 989 6439
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing