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The White Box

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice Best of the Best
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Seafood, Spanish, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (2,346)
Filter reviews
716 results
Traveller rating
612
57
24
9
14
Traveller type
Time of year
LanguageEnglish
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Traveller rating
612
57
24
9
14
Show reviews that mention
All reviews tapas blackened shrimp baby octopus cheesecake grand oasis small portions all inclusive resort amazing food exceptional service romantic dinner our waiter tiare ignacio raquel abraham russell courses
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Reviewed 2 days ago

I loved The White Box restaurant. I was a solo diner and the service was great. Hugo and Ignacio were standouts. They were very friendly and attentive. They suggested the salmon and it was delicious. I will be back to eat it again before my...trip is over. Service was fantastic, food was great (salmon and cheesecake), and it was a pleasant and pretty quiet atmosphere, which I enjoy. I Will eat here again. Thanks for the great dining experience!More

Date of visit: July 2021
Helpful?
Reviewed 2 days ago

My goodness..Ignacio and Hugo were the best at the restaurant here. They recommended from start to finish with the best food and drink choices. We went back two nights in a row just for them!!!!!

Date of visit: July 2021
Helpful?
Reviewed 2 days ago via mobile

I visited during my stay in Grand Oasis Pyramid. This restaurant stood out from the rest in quality, service, and attention. The food was delicious and I was pampered with care by the team. Noteably, Anahi, Cristian, Paulino, Delfina, Carlos, Daniel, Tomas, and Ian. They...collectively treated me like royalty and spoiled my friends for such an eventful birthday ! Cannot thank you enough, see you soon !More

Date of visit: July 2021
Helpful?
Reviewed 5 days ago via mobile

The food was very good. We tried the carbonara and the fettuccini as pasta and it was excellent. the flavor was very exsquisite. We also got the rib eye and the four cheese pizza and it was a great decision. I have never tried a...rib eye pizza and it was great. The service was also very good Ivan was our waiter and he was very attentive. My sister ate all the food and she is a very picky eater. She even ordered another pizza because she loves the first one so much. This restaurant was one of the best restaurants in this hotel.More

Date of visit: July 2021
Helpful?
Reviewed 2 weeks ago

This restaurant is an amazing find and there are delicious options to choose from. There are many courses available as well. I highly recommend the steak and fish&chips. The views are also beautiful and the staff is so attentive and hospitable to the guests. 10/10...would recommend~More

Date of visit: July 2021
Helpful?
Reviewed 3 weeks ago

Excellent food. Excellent space, excellent serviço… I’m so happy… So good space and hotel… Brazilian regresso with my family excellent serviço with the best Ivan regressaremos with my family. Mi encantou desert and wine and rubber stake… super recomendo

Date of visit: July 2021
Helpful?
Reviewed 3 weeks ago

My service here was excellent and the food was very satisfying. I definitely will come back again to visit the great hostess you have and Ivan ceron as myserver. I am from Richmond Va.

Date of visit: July 2021
Helpful?
Reviewed 27 May 2021

This place is the best, the waiters are so kind with the people. We arrived here today and knew some places but this place is the better. And the food is incredible! We liked very much! Ignacio, Hugo Qijano e Higo Perez, Nixe are very...polite. We loved!More

Date of visit: May 2021
Helpful?
Reviewed 20 May 2021 via mobile

Long lines. Uncaring staff. Food prep done by staff who I literally watched NOT wearing gloves or washing their hands one single time during the 90 minutes I was present in the restaurant. Food presentation especially portion sizes were TINY. This place is a truly...Sad excuse for a restaurant.More

Date of visit: May 2021
Helpful?1  
Reviewed 2 March 2021 via mobile

We had a short wait but was well worth it. I had the tuna sushi, flank steak and the cheesecake. The flank steak is the best steak at the resort, much better than at the steak restaurant there.

Date of visit: March 2021
Helpful?1  
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Questions & Answers
Ask a question
Amanda K
5 June 2017|
AnswerShow all 6 answers
Response from Trishdi | Reviewed this property |
I think you can go even if you are not a resort staying guest
0
Votes
Nikki N
21 May 2017|
AnswerShow all 4 answers
Response from justleftofcenter | Reviewed this property |
Hi Niki . Shorts would be a bit to casual . But kaki pants and a nice untucked dress shirt will do. They asked men to have closed toe shoes . A nice summer dress and some rocking sandals will do for you too . You'll love... More
1
Vote
Lparkinson91
28 February 2017|
AnswerShow all 2 answers
Response from Andrewcary11 | Reviewed this property |
yes. I was told that you could.
1
Vote
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Frequently Asked Questions about The White Box

Yes, The White Box is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The White Box is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5
  • Atmosphere: 5