Súper Attentos mesero Dorinel Pardo & Luis Guadalupe Garcia Diaz localizado en la zona moza del playa oasis pyramid. Dori (Dorinel &Luis) located in the oasis pyramid (beach zone) were very attentive to everyone of our requests. The food at the hotel was delicious filled...with flavor. Maki Taco and Dos Lunas had amazing menu choices. The fish ceviche at Maki Taco was incredible Jario or waiter brought us everything on the menu to try it was awesome. The beef medallion at Dos Lunas was to die for. This resort is a very large (you will walk a lot) and an active resort. You can find time to rest but you have to be willing to make some changes to your itinerary as it can be noisy but there is something for everybody here. Example to maybe reserve a spot at the beach or at the pool you may need to be up and out by 7:30am. but if you are willing to do that you’ll enjoy your time. All you need to do is drop your towel and some belongings at the cabanas. Here there are some restaurants you may need to make a reservation for dinner. Therefore may need to be in line by 2pm even though they will start taking reservations at 3pm. Don’t bother showing up at 3:30 or 3:45 thinking you will have a spot. As I said the food at those restaurants was at work of art and delicious on all accounts. Make sure you read the fine print before you reserve anything. I read many reviews before I made my reservation. I made sure I stayed at the pyramid and had the black bracelet in the fine print. If your reservation does not say that you will have the black brace it you will find that there are places you cannot access and may have to pay for the access. Do not be mad at the staff or the hotel employees because of negligence in reading the fine print. Know what to expect before you go. This is not a first world country this is Mexico do not drink the water from the sink as it is not drinkable. The people are friendly and kind the people are humble treat them with dignity and respect and they will be more than happy to return the smile back. Be ready for anything I love Mexico. I love this resort and my family and I will be back.More