We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

RosaNegra Cancun

Claimed
Save
Share
COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from RosaNegra Cancun
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$30 - US$40
CUISINES
Mexican, Contemporary
Meals
Lunch, Dinner, After-hours, Drinks
View all details
features, about
Reviews (3,688)
Filter reviews
1,788 results
Traveller rating
1,581
98
42
34
33
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
1,581
98
42
34
33
Show reviews that mention
All reviews popovers chocolate sphere tiger shrimp baked alaska kobe beef cake salad king crab empanadas seafood salmon bread mashed potatoes filet guacamole rosa negra ladies room
Selected filters
FilterEnglish
Updating list...
Reviewed today via mobile

This was the most amazing restaurant in Cancun. The service and staff are incredible, the food is excellent but it’s the total experience that makes this place a must! The general manager is the most incredible host. He is personable, attentive and gave great recommendations...and would come back to check on us now and then. Our servers we fabulous!!! Always there for us if we needed something. Our drinks arrived large, with crushed ice and flashing. The 10 oz grilled shrimp was cooked to perfection (yes u read that right) the steak came out on a sizzling plate and was excellent. The dessert…. WOW, the chocolate sphere was incredible and the presentation was awesome. We would give 5 stars for all of this but there is more. They had one of the best dj’s ever spinning a mix of today’s music and 80’s, and bongo player who jammed away and a few other surprises too, (that I don’t want to spoil but may have to do with them having all guests come out back to a fireworks display!!!) This was our best night out and an absolute must do!!More

Date of visit: August 2021
Helpful?
Reviewed today

Our first trip post lockdown. RosaNegra was recommended by the concierge at our hotel. We were seated outside - hand sanitizer was on the table and tables were distanced. The waitstaff and managers were all wearing small clear masks with the sides and top completely...exposed, which was disconcerting. The service staff was efficient and friendly, however there were multiple managers on the floor who were aloof and not engaged. The music was very loud which made it difficult for this table for two to have a conversation. Food was tasty, but pricey for the experience.More

Date of visit: October 2020
Helpful?
Reviewed yesterday via mobile

One of the best restaurants! All of the restaurants that belong to the Rosa Negra Group are amazing! We stayed 4 weeks in Mexico and these places never disappointed. The service at Rosa Negra Cancun is excellent. We had the best waitress ever (Kemberly). She...is such a sweet, lovely and attentive server. We enjoyed every minute of our last evening in Mexico.More

Date of visit: August 2021
Helpful?
Reviewed 2 days ago

I’m writing this review same night because it was so amazing. My wife and I were not loving the resort we were staying at so last night of the trip we decided to venture here. This place was everything. Incredible vibes. I want to specifically...mention our waiter Juan Carlos. He gave us one of the best dining experiences I have ever been apart of and I have traveled a lot of the world. He was fun, knowledgeable, and went above and beyond to make our evening incredible.More

Date of visit: August 2021
Helpful?
Reviewed 4 days ago via mobile

Celebratng my husband's birthday and made the reservations online for 7pm. Upon arrival the hostess Tania didn't offer the best seat in an empty restaurant🤔. In protest she gave me the seat I desired. I don't speak Spanish well, but I do understand the language...very well. After that the experience was way better. The food and drinks were incredible...homemade bread, short rib bowl beef empanadas, mashed potatoes, king crab legs. Everything was a little pricey but worth every penny. The sunset view was exquisite and then the fire dance show began...love that! The restaurant became extremely crowded and the music was too loud from that point on. People from inside came outside to see and people were ontop of each other where we were sitting. So my one concern is that social distancing does not happen at this place, pre-pandemic all of the waitstaff and people interaction would be OK...but not now with COVID19 still around. I would recommend Rosa Negra but with details of my entire experience and definitely about negative treatment from the hostess. Spanish is needed. Overall a good experience, my husband didn't enjoy the busyness.More

Date of visit: July 2021
Helpful?
Reviewed 1 week ago

Appalling experience. No health and safety measurements are in place. Restaurant occupancy and operational aspects of running smooth service are managed poorly. Been seated at the table for 2px that was located just at the edge of the stairs so every person going down or...up was bumping my boyfriends shoulder with their hand, hip or elbow. On the other side of the table was a service station , so I was constantly disturbed by waiters coming back and forth and waitress making cocktails. Also customers and waiters are passing the table like at the school hallway during the break. Social distancing is non existent. Asked waiter to speak to team leader to switch the tables. Guy name Carl approached me saying there are no available tables as they are full and that people usually asks for this table. I said I will $100 to anyone who will agree to switch the tables IF this is a case. He must have been joking at that point. So I do understand restaurant or any other hospitality establishment has a target to reach a full occupancy , however how do plan it? and why the table I was seated even exist in that location? it doesn't meet any health and safety requirements. I'm sure if H&S in inspector or standards controller would be doing audit on it ,you guys would be fined for it. On another note you must to sort your planning and operation execution. Your standards just fall short tremendously because place is overwhelmed with people. High ratio between waiters and customers is not a solution. Start managing your occupancy levels accordingly. I live in Cancun and this was not the first time I went to RosaNegra but I can assure this was the last one. I won't be recommending to any of my friends RosaNegra, I would rather advise choose another restaurant. To the management team would suggest to take some tips from Taboo or RosaNegra in CDMX on how to run smooth operation and instead of handling complains with complimentary bottle of wine , just take a feedback on and eliminate those service gaps.More

Date of visit: July 2021
Helpful?2  
Reviewed 1 week ago

This restaurant has an amazing menu. They have some traditional items, but they add that little extra that makes the food world-class. RosaNegra masters both their steak and seafood menu to perfection.

Date of visit: July 2021
Helpful?
Reviewed 1 week ago

This place is unbelievable. I felt like royalty, the food was amazing, and the service we were given was outstanding. Karim was around us all the time, he made sure our experience was beyond perfect !! Gaby and her teammate were the best waiters ever....The fire show was fantastic as well !! We will be back again for sure !!!More

Date of visit: July 2021
Helpful?
Reviewed 2 weeks ago via mobile

This is an unbelievable place to eat. We came here based on a recommendation and it DID NOT DISAPPOINT!! Jonathan and Angel the manger made it great. Kids had dry ice cups with water from the beginning and Shirley temples without asking!! Drinks were on...point and food was legit good. So many loving parts and it was fun to watch it all happen. Show was a lot of fun and we told them we wanted to watch it and Jonathan escorted us down to it prior to it starting!! So much fun. Would recommend to anyone!More

Date of visit: July 2021
Helpful?
Reviewed 2 weeks ago

Basically it's a dance club disguised as a restaurant. Our three families were seated right next to the DJ area between two groups of young women. The music was so loud one of our party got up and left for the hotel. It was so...loud that we could not hear each other talk and the waitress had to yell to be heard. Positives: -Food was fantastic for the most part. Drinks were very good. -If I was in my 20's or 30's and my kids were adults we might have enjoyed the dance club atmosphere. -nice fireworks and show during the meal Negatives: -LOUD LOUD LOUD music -Young ladies dancing on their chairs (is that a negative???) -did I mention LOUD LOUD LOUD music? I would come back and ask for an inside table or one that's the most quiet.More

Date of visit: July 2021
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Secrets The Vine Cancun
14,654 reviews
.17 km away
Hard Rock Hotel Cancun
15,087 reviews
.17 km away
Sandos Cancun
7,344 reviews
.24 km away
Golden Parnassus All Inclusive Resort & Spa Cancun
9,191 reviews
.30 km away
Best nearby restaurantsSee all
Harry’s
6,664 reviews
.18 km away
Crab House Cancun
3,017 reviews
.49 km away
Porfirio's Cancun
4,270 reviews
.13 km away
Fantino
348 reviews
.43 km away
Best nearby attractionsSee all
Luxury Avenue Cancun
332 reviews
1.25 km away
Playa Ballenas
21 reviews
.35 km away
Kayanta Spa
9 reviews
.13 km away
HRoof
166 reviews
.20 km away
Questions & Answers
Ask a question
Erica V
4 July 2021|
AnswerShow all 5 answers
Response from 224sherip | Reviewed this property |
I’m fairly certain it’s nightly. We went on a Tuesday and a Friday. You will not be disappointed with the atmosphere, the food, the drinks or the entertainment. Promise.
1
Vote
mili0204
10 April 2021|
Answer
Response from CST54 | Reviewed this property |
Not the night we were visiting
1
Vote
Karen D
29 January 2021|
AnswerShow all 2 answers
Response from JoshuaCampos95 | Property representative |
Dear Karen D, Thank you very much for contacting us, it would be a pleasure to assist you. We would love to accommodate your Rehearsal Dinner, Gabriela De Freitas is our Groups Manager, please contact her directly for... More
0
Votes
Google Translation
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about RosaNegra Cancun

Yes, RosaNegra Cancun is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

RosaNegra Cancun is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5