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Tora Cancún

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

Travellers' Choice Best of the Best
RATINGS
Food
Service
Value
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tora Cancún
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
By Grupo RosaNegra® Japanese robata grill restaurant, where the balance between the traditional Japanese and the creativity of modern cuisine is combined with the highest quality of our gourmet product selection. That's how this Japanese-born concept, where the robata grill stars in the flavor, arrives in Mexico.
PRICE RANGE
US$30 - US$39
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Japanese, Seafood, International, Sushi, Asian
FEATURES
Reservations, Outdoor Seating, Seating, 有泊車位, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Waterfront
Reviews (3,105)
Filter reviews
1,467 results
Traveller rating
1,341
51
29
14
32
Traveller type
Time of year
LanguageEnglish
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Traveller rating
1,341
51
29
14
32
Show reviews that mention
All reviews sushi gyoza truffle wagyu cake rice salmon alfredo short ribs steak fire show our waiter amazing food amazing experience dining experience rosa negra visiting cancun
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Reviewed 3 days ago via mobile

Our server, Jair, was fantastic. He was attentive, funny, and most importantly, made excellent menu recommendations. The king salmon sashimi was my favorite along with the short ribs. He even treated us to dessert for our anniversary. Thank you for a great experience, Jair!

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 week ago via mobile

Came here for a night out of the resort on our honeymoon. Atmosphere was 10/10. Food is a little pricey but you’re pretty much paying for the “experience” - and the experience was really something. Enjoyed some infusion ball cocktails, sushi & seafood and hookah...all while the restaurant put on a “fire show” and fireworks! The music, food, staff and atmosphere is all worth it. 10/10 recommend!More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 week ago via mobile

First off, Tora is gorgeous. We booked a 7:30 dinner reservation and saw such a beautiful sunset. The entire atmosphere was incredible and the staff really takes pride in creating a fun environment for their guests. Our server Jair was simply amazing, he went above...and beyond to make our honeymoon dinner one we will never forget! Tora itself was impeccable. More than we could have ever imagined!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear samtronbelote Thank you very much for sharing your opinion of your recent visit to Tora Cancun, we are delighted to know that you had an incredible evening. We will be waiting for your return and serve you once again the most delicious and exquisite...More

Reviewed 1 week ago via mobile

Wasn’t really sure that I’d like this place because it’s a little different type of fare than I am accustomed to. Very friendly wait staff and very accommodating. Even though they don’t actually have a kids menu, they were able to come up with plates...of food that they liked. At the end of the meal they brought the four kids chefs hats with a tray of mini cakes and all the fixings to decorate them with. It was so special. The fireworks show at then end was worth the visit to the restaurant. Make a stop there when in Cancun.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Appreciated gwenk838 Thank you very much for sharing your very valuable opinion with us, it has been a real pleasure to have served you during your last visit to Tora Cancun. Come back soon, and let us pamper you once more, we will be waiting...More

Reviewed 1 week ago via mobile

First the table in the front near the hostess stand SUCKS!! Which was offered to my friend I upon arrival!!! After a slight negotiation we received the best table in the house!! Right in the middle near the second set of stairs !!! The entertainment...surpassed any videos or photos I’ve seen online. If you blink once you’ll miss all the action !! First the fire show, then the birthday song along with sparklers, then shot girl, fire works the drummer !! It was so amazing !! Ohhhh the stafff!! We were surrounded by the most pleasantly nice, energetic and hospitable staff!! Puts NYC hospitality to shame !!! The waiters were always checking on us, encouraging us to dance and have a good time!!! Please check your Instagram messages I sent a photo of the crew that took care of us!!!! They were so delightful I couldn’t ask for more on my 40th birthday!!! The ceviche was amazing wasn’t a fan of the sushi! But I didn’t even care because I was having such a blast !! Thank you Tora & staff for making this a memorable occasion!!! If you’re up tight and stuffy this is not the place for you !!!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Appreciated I7642UIsimonam Thank you very much for sharing such beautiful comments from your recent visit to Tora Cancun, it is truly a pleasure to receive your opinion as well as having you as our guest. We hope to receive you very soon and that you...More

Reviewed 1 week ago via mobile

This place will knock your socks off. I’ve been all over the world and this restaurant is by far the best I’ve ever been to! GABRIEL, JHONATHAN, and JOSE LUIS will take great care of you all night long! Everything from the drinks, food, and...desert they will make into a show, including shows out on the pier and inside the restaurant even!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear 391trentons We are delighted to know that your recent experience at Tora Cancun was a very memorable one. It was a real pleasure to have received you. We hope that you will visit us very soon and allow us to continue pampering your senses...More

Reviewed 1 week ago via mobile

Tora is consistently our favorite restaurant in Cancun !!!!! we simply will not go to cancun without making our reservation at Tora! amazing atmosphere, drinks AND food !!!!!! it’s truly all around amazing! Jesus is our FAVORITE and this place never disappoints! We recommend the...geisha’s memory to drink, rock ship for an appetizer, black cod for your entree, and the nutella to die for as your dessert! and DEFINITELY recommend getting champagne or some type of bottle service! ;)More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear 841madisonj We deeply appreciate your comments, we are delighted with your kind opinion, it was a real pleasure to have had the opportunity to be your hosts on your recent visit to Tora Cancun. We hope to welcome you again and continue to delight...More

Reviewed 1 week ago via mobile

Oscar and Miguel took care of me friends and I 100%. It was a great experience from the introductions to the fireworks to the food. Will definitely be recommending this restaurant to all my friends and family visiting. Service is by far the best of...any restaurant around.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear K5951PXchrisd Thank you very much for visiting us, it was a real pleasure to have received you at Tora Cancun and for leaving your very kind comments. We hope that you visit us again soon and allow us to provide you with the quality...More

Reviewed 1 week ago via mobile

Great service by Jair! The ambience, the food, and the staff are FANTASTIC!! Enjoyed our dinner as we were hosted by Jair’s great service!! Definitely a must for a GREAT dining experience!!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear RoseCJohn Thank you very much for letting us read your opinion about your recent visit to Tora Cancun, it makes us very happy to know that the experience you had was incredible and magical. We hope to continue hosting your evenings, please visit us...More

Reviewed 1 week ago via mobile

Had an amazing night at Tora! The ambiance, the service by Daniel Reyes was top notch, the drinks and the food was magnificent! I will recommend it to anyone!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alberto Fajardo, Gerente at Tora Cancun, responded to this reviewResponded 1 week ago

Dear brendalE505WD Thank you very much for your good comments that you allow us to read here. We really appreciate your visit and we are so happy to hear that you had a great night. We hope to see you very soon, to continue pampering...More

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Questions & Answers
Ask a question
sandyf6650
1 June 2022|
Answer
Response from barbiegirlsd | Reviewed this property |
I sent a message on their Instagram page and they responded that their shows happen everyday between 8pm-10:30 pm. I would probably send a message on their Tora Cancun Instagram acct to confirm when you make reservations.
0
Votes
S4639AQclaireh
21 February 2022|
AnswerShow all 2 answers
Response from 1brittf | Reviewed this property |
If you're in the hotel zone Tora and RosaNegra are connected with different menus and are amazing restaurant both in food and experience. The restaurants in Mexico really know how to bring it and these two places are no... More
0
Votes
allysun23
2 June 2021|
AnswerShow all 2 answers
Response from world_foodlovetravel | Reviewed this property |
Seems like it! Live show was at 7 I think and the fireworks show was at 10. You might want to try and confirm and even hit up both events if you stay for enough food!
0
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Frequently Asked Questions about Tora Cancún

Yes, Tora Cancún is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Tora Cancún is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5