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Hard Rock Cafe

Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
+52 998 688 5491
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  • Excellent45%
  • Very good30%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“nachos” (29 reviews)
“american food” (10 reviews)
“hrc” (58 reviews)
Open Now
American, Bar, Vegetarian Friendly, Vegan Options
$$ - $$$
Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
All Details
Write a ReviewReviews (2,522)
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1 - 10 of 874 reviews

Reviewed yesterday via mobile

Against my better judgement I visited Hard Rock Cafe the food was edible and the staff we're excellent. Our server Hector could not do enough to help Berlin should take a leaf out of cancuns book and up there game .

Thank Alexg3bml
Reviewed 2 days ago via mobile

Fabulous evening! Karla our waitress was amazing! She was very friendly and made it a fun experience for us! She was very helpful and gave a few great suggestions! Always had a smile! Food and drinks were great too! Would 100% recommend!

Thank Carrieprince6
Reviewed 3 days ago

Food was very bad and overpriced. Not what you expect in Hard Rock cafe. Don't waste your money, eat somewhere else.

Thank Greta V
Reviewed 1 week ago via mobile

Nice waiters. A bit of pressure to buy shots and the usual stuff you get in the USA. Not sure if it’s worth a visit if you are from USA and looking for a change. Good place over all though

Thank Amiroo
Reviewed 1 week ago via mobile

I visited the cafe last Friday, we sat outside on the decking facing the sea. It was fantastic. We only stopped by for light refreshment drinks while shopping in Cancun and was well worth it. We had a couple of different cocktails and got takeaway...More

1  Thank scottish_steve_09
Reviewed 1 week ago via mobile

Our bartender, Mario Lopez, was the best. Personable, entertaining and overall a great guy. Highly recommend for food or drinks. Will definitely be back!

Thank Speed S
Reviewed 1 week ago via mobile

A genuinely excellent experience above expectations. My kids 15 & 17 wanted to have dinner at HRC because they were craving hot wings. I was very sad for the choice since we give high importance to food and eating healthy. The experience totally changed my...More

Thank Gabin68
Reviewed 1 week ago via mobile

We always get one night of our family trips, to visit a Hard Rock Cafe. We have been in exotic ones, such as in Bali and Pukhet, and we have been to traditional ones, like Rome, Madrid or London. I have to confess that Cancun...More

Thank Leandro R
Reviewed 2 weeks ago via mobile

Great Hard Rock Cafe, all food great, staff fun and attentive but 3 times in 4 yrs we’ve ordered starters and have had our mains brought half way through??? Even though it wasn’t busy

Thank Emilysdad7
Reviewed 3 weeks ago

First off, I want to say something about the reviewer from Birmingham, UK..Out of all the reviews yours really stood out..You seemed proud of yourself for getting your meal comp'ed..Did your hands not reach your pockets AFTER you had eaten the food? Having lived in...More

Thank Regina R
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Questions & Answers
8 January 2018|
AnswerShow all 3 answers
Response from Captain-mojito | Reviewed this property |
Sure cam
17 August 2017|
Response from JenTreige | Reviewed this property |
They have a selection of seafood, steaks, ribs etc with potatoes/veggies so you shouldn't have any issues.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$30
Lunch, Dinner, After-hours, Drinks
Restaurant features
Takeout, 有泊車位, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Bar Scene, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
Location and Contact Information
  • Address: Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 688 5491
  • E-mail
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!
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