We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
+52 998 688 5491
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“burgers” (42 reviews)
“american food” (8 reviews)
“hotel zone” (10 reviews)
Open Now
All hours
American, Bar, Vegetarian Friendly
$$ - $$$
Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
All Details
Write a Review
Reviews (2,098)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 692 reviews

Reviewed 2 days ago via mobile

Good food and drinks. Walked in, greeted by the way. Started with drinks and ordered our meal . There’s live entertainment and the view of the ocean if you’re in the right spot is incredible. Some walk around taking your pictures with a guitar and...More

Thank Jennifer S
Reviewed 6 days ago

Went in to get some drinks, no one paid any attention after ten minutes walked out. We were greeted by the main lady at the front door and sat at the bar but then ignored...

Thank kjhrrh
Reviewed 1 week ago via mobile

The premises doesn’t look good at all - probably the worst of all Hard Rocks I’ve ever seen. The service is just normal and the food just ok. Had better burger at Hard Rock before. Accidentally ordered mojito where you are supposed to get some...More

Thank Veronika M
Reviewed 3 weeks ago

we visited here as we always do when in cancun, it has beeen renovated since our last visit and looks much better, alot brighter. the food was excellent, i had the new york strip and it was like cutting through butter, absolutely fantastic steak.

Thank cwoods6
Reviewed 4 weeks ago

After having visited many HRC all over the world, we had to go to HRC Cancun too. After a visit to the shop we decided to have a drink in the café. As it was almost empty, there was no atmosphere. We just ordered our...More

1  Thank Luc B
Reviewed 5 weeks ago

Food was as you expect from Hard Rock. Service was poor, waiter gave us the meals, didn't dome back to check if everything was ok. We had to go looking for him to get the bill and then had it explained to us "because you...More

Thank lauramoten
Reviewed 9 September 2017 via mobile

Rubbish dinner. Friendly waitress greeted us. Standard menu. Not a great choice. Burgers arrived - slapped down on the table without the offer of any sauces etc. Staff gave off a real "can't be bothered attitude". Burgers were missing their jalapeños. Had to wait to...More

Thank LJones6662949
Reviewed 1 September 2017 via mobile

This hard rock lacked the vibe that we've experienced around in other countries. Not sure whether the staff needed a bit more energy. The location is nice with the beach right behind it. The food was good. But service was slow considering it wasn't crowded.

Thank Poonam K
Reviewed 31 August 2017

If you are looking for a really good burger- this is the place. They also have live bands and plenty of rock & roll.

Thank Tennessedoctor
Reviewed 30 August 2017 via mobile

Everything is double the price of the usa. Service is slow. Food is ok at best. Not much to see. Take a pic and skip going in

Thank turtle10291
Nearby Restaurants
Chuchito Perez Cancun
614 reviews
.05 km away
2,117 reviews
.24 km away
761 reviews
.26 km away
Hacienda el Mortero
774 reviews
.18 km away
Nearby Attractions
Playa Caracol
325 reviews
.13 km away
Mandala Beach
391 reviews
.09 km away
Forum Beach Cancun
276 reviews
.13 km away
Playa Gaviota Azul
79 reviews
.08 km away
Ask a question
Questions & Answers
17 August 2017|
Response from JenTreige | Reviewed this property |
They have a selection of seafood, steaks, ribs etc with potatoes/veggies so you shouldn't have any issues.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$30
Dinner, Brunch, Lunch, After-hours, Drinks
Restaurant features
Takeout, 有泊車位, Validated Parking, Reservations, Seating, Waitstaff, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating
Good for
Groups, Bar Scene, Special Occasion Dining, Child-friendly
Open Hours
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
Location and Contact Information
  • Address: Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 688 5491
  • E-mail
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing