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Hard Rock Cafe Montego Bay

Sunset Drive | Freeport, Montego Bay, Jamaica
+1 876-953-6016
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Overview
  • Excellent39%
  • Very good30%
  • Average16%
  • Poor7%
  • Terrible8%
Travellers talk about
“salmon” (3 reviews)
“pool area” (4 reviews)
Open Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
Sunset Drive | Freeport, Montego Bay, Jamaica
All Details
Write a ReviewReviews (323)
Traveller rating
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1 - 10 of 264 reviews

Reviewed 1 week ago

Nice location and excellent service from staff. Food was well presented and prepared to a high standard. The staff were very accommodating and professional and there were so much to choose from at one point I had difficulty choosing my menu. But was not disappointed...More

Thank cavellmck
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 5 days ago

Hey Cavellmck! Thank you for taking the time out to review our cafe and we are happy for the support you have given us. We look forward to serving you even better on your next visit as we always strive to improve and service towards...More

Reviewed 4 weeks ago via mobile

Our resort was actually attached to this Hard Rock Cafe so it was just a 5 minute walk. The atmosphere was great and the staff were lovely. The cocktails were very nice and the food was yummy. We opted for burgers and they were delicious....More

1  Thank Reavs
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 weeks ago

Hi Reavs! Thank you for taking the time out to review our cafe and we are happy for the support you have given us. We look forward to serving you even better on your next visit as we always strive to improve our service towards...More

Reviewed 12 October 2018

I used to live in Jamaica and recently relocated to Grand Cayman; I traveled for 2 weeks to Mobay for business and was staying 1 block away from Hard Rock Cafe so I thought I should give it a try. My first visit was on...More

1  Thank livelovendream
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 weeks ago

Hello livelovendream, Thank you for taking the time out to provide us with a detailed description of your experience with us. It is very disheartening to learn you were met with sub par customer service on all three occasions. While an apology will not alter...More

Reviewed 3 October 2018

This place is really good place to spend a beach day. And good food and cocktails and friendly staff and good music. I like it hope to go there one day aginMore

Thank Ruwan G
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 5 October 2018

Hi Ruwan! Thanks for stopping by and we're glad you had a great time with us. We can't wait to host you and your family again when you return. We'll be waiting for you with one of our famous cocktails so you can enjoy it...More

Reviewed 27 September 2018

Don't set your expectations too high - its just a Hard Rock, it happens to be in Jamaica. But it is loud with average food and service.More

Thank Laughs2Loud
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 October 2018

Thanks for taking the time to review our cafe and provide feedback on your experience with us. I am not sure what cafe you visited, but Hard Rock Cafe Montego Bay embodies the perfect fusion of traditional hard rock elements and Jamaican flavor. This can...More

Reviewed 22 September 2018 via mobile

6 of us turned up had starters rubbish cold fish fritters cold chicken wings .main meal came out 5 mins later all the burgers were just warm two of our party had ribs which were clock cold.then they tried stinging us with 30 percent service...More

1  Thank Darren E
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 24 September 2018

Hello Darren, Thank you for taking the time out to rate our café and to properly document your experience with us. It is only through feedback such as yours, that we are able to maintain, amplify and where necessary, improve our operations to better serve...More

Reviewed 22 September 2018

The name hardrock is a big one, this one here in montego bay is located in a very good area, the ambience is really nice and the service is top notch, it's a lil pricey for me, however I guess it's based on the brand...More

Thank BeatbyMo M
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 24 September 2018

Hello BeatbyMo, Thanks for taking the time out to leave your detailed review of our cafe and the experience you had with us. We are grateful for your support and we hope to see you more often! Be sure to check out our - Happy...More

Reviewed 18 September 2018

We went here as part of a Carnival excursion, "All Inclusive Hard Rock Beach Club". Beach was nice, plenty of beach chairs and umbrellas. There were several hard to see, harmless clear moon jellyfish in the beach swimming area when we arrived, but were picked...More

Thank Bdbanshee
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 20 September 2018

Hi Bdbanshee! Thank you for taking the time out to rate and review our cafe. We are happy you had a great time with us and we look forward to serving you and your family again. Don't forget to follow us on Facebook and Instagram...More

Reviewed 17 September 2018

We went to the Hard Rock Cafe and Resort on our last family cruise as a family since it was advertised as such and it was NOT a kid friendly place. They had a "kid pool" which was a super shallow splash pool for babies....More

1  Thank Bobi J
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 18 September 2018

Hi Bobi J, Thank you for taking the time to document your experience with us as it is feedback like yours that gives us an opportunity to evaluate our operations and make adjustments where necessary. Please accept our apologies for the experience you had at...More

Reviewed 17 September 2018 via mobile

We went for the all inclusive Sunday brunch and thought the food selection was good as were the juices and mimosas. The fact that there was access to the pool and beach was a definite plus. The staff were helpful and polite, and we really...More

Thank Colleen W
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 17 September 2018

Hello Good Value, Thank you for taking the time out to rate and review our cafe and it was our pleasure having you! We do apologize for the inconvenience you experienced while at our cafe but we would lie to assure you that this will...More

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Ask a question
Questions & Answers
GA1504
29 October 2018|
Answer
Response from marc m | Reviewed this property |
is linked to secrets but there is no access as its all inclusive
1
Vote
Tammy G
27 October 2018|
Answer
Response from Wonga1 | Reviewed this property |
No the hard rock can be found adjacent to the breathless It’s not part of the all inclusive and it’s a pay for what you eat and drink option
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$5 - US$35
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Takeout, Outdoor Seating, Private Dining, Seating, Waitstaff, 有泊車位, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Special Occasion Dining, Groups, Bar Scene, Child-friendly, View, Kids
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Sunset Drive | Freeport, Montego Bay, Jamaica
  • Location: Caribbean  >  Jamaica  >  Saint James Parish  >  Montego Bay
  • Phone Number: +1 876-953-6016
  • E-mail
Description
Delivering an innovative approach to architectural design, Hard Rock Café Montego Bay combines the traditional elements of the Hard Rock brand with warm Caribbean colors and earth-toned textures. Up to 360 guests can enjoy this unique atmosphere comfortably, whether they want to dine indoors, poolside, or on the patio deck. Guests can soak up the sun in poolside lounge chairs, chat the afternoon away in our poolside cabanas, or hit the beach. Guests in town for a little business with their leisure can hold meetings in our 40-seat meeting room. Everywhere you look in Hard Rock Cafe Montego Bay, you’ll be surrounded by exclusive memorabilia you won’t find anywhere else in the world!
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