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Hard Rock Cafe Montego Bay

Sunset Drive | Freeport, Montego Bay, Jamaica
+1 876-953-6505
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Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor8%
  • Terrible8%
Travellers talk about
“potato skins” (2 reviews)
“burgers” (4 reviews)
“pool area” (3 reviews)
Open Now
All hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
Sunset Drive | Freeport, Montego Bay, Jamaica
All Details
Write a Review
Reviews (174)
Traveller rating
Traveller type
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1 - 10 of 150 reviews

Reviewed yesterday via mobile

Myself and my husband decided to have our lunch here on 16/10/17. The restaurant was not busy and a member of staff was quick to get us seated. That was it, we were then totally ignored. We asked a few times if someone could take...More

Thank Janeybabes1990
Reviewed 3 days ago via mobile

Service provided by taj was excellent ! The food was also great ... The food was also amazing. We plan on visiting again ........

Thank Omar W
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded yesterday

Thanks for being a loyal customer Omar! We look forward to seeing you again soon!

Reviewed 4 days ago via mobile

I was with a group of 33 who visited the Hard Rock today. It exceeded our wildest expectations and we were delighted with the friendly service, delicious food, wonderful atmosphere, and spotless Beach, Restaurant, restrooms, and everything else. Paula, Opri, Shaquille, Mona, and so many...More

Thank JanFisher
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 days ago

Hi Jan! Thanks for taking the time to leave a review - it was truly a pleasure hosting your group - and we look forward to your next visit! Keep rockin'!

Reviewed 4 days ago via mobile

I’ve never had a bad experience in a Hard Rock Cafe and this is no exemption, been here twice and we really love the hamburgers (that is mostly what we always order) however I got the salmon and asked to be cooked medium and it...More

Thank Paola L
Reviewed 1 week ago via mobile

Taj was very attentive and service was great. Good job Salad and burgers both excellent. Kids had tenders which were fine also

Thank marc m
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 days ago

Thanks Marc! We're glad you had a great time here with the kids! See you again soon!

Reviewed 1 week ago via mobile

This is our first visit to the restaurant and we loved it. Shaquille our waiter couldn’t have done enough for us. Great food and lovely atmosphere. 👌🏻 would recommend 🇯🇲👍

Thank brettney1984
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 days ago

Hi brettney1984! We're glad you had a great experience! Looking forward to your next visit!

Reviewed 1 week ago via mobile

We were taken here as part of a excursion. We arrived at around 2.30pm and there was more staff than customers. There was a pool area and a lounging area both of which were beautiful but totally empty as was the bar. It is possible...More

Thank jan c
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Hi Jan c, Thanks for taking the time to review our cafe. Our busier days are actually on weekends when we have live DJ Fridays and Live music Saturdays. We're glad you enjoyed our nachos - we ensure that our serving sizes are more than...More

Reviewed 1 week ago

I dined out with my friends and I must admit the food was great. Service however was a bit slow and untimed. Our orders took a while to get to the table. Some training in restaurant service is recommended in my opinion. My friend got...More

Thank Yanique S
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Hi Yanique. Thanks for taking the time to provide feedback. We will pass along your comments regarding service to our team members. However, we're glad you enjoyed our food and entertainment, and we hope your next visit is even better! Looking forward to serving you...More

Reviewed 2 weeks ago

- great live band on Saturdays free of charge - the pineapple coconut mojito is excellent - the staff are very accommodating - you can get your menu order customized to your exact liking

Thank julyapryl
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hi there julyapryl - we're glad you enjoy our live music nights! Looking forward to your next visit!

Reviewed 2 weeks ago via mobile

Fantastic night. Great staff. If you go to montego bay YOU must go. Time it for sunset it is well worth it

Thank pennyBedford
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hi pennyBedford - glad you enjoyed the sunset! Looking forward to your next visit!

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Questions & Answers
chantoyd
11 October 2017|
AnswerShow all 3 answers
Response from rolokime | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$5 - US$35
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, 有泊車位, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Validated Parking, Television
Good for
View, Bar Scene, Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Sunset Drive | Freeport, Montego Bay, Jamaica
  • Location: Caribbean  >  Jamaica  >  Saint James Parish  >  Montego Bay
  • Phone Number: +1 876-953-6505
  • E-mail
Description
Delivering an innovative approach to architectural design, Hard Rock Café Montego Bay combines the traditional elements of the Hard Rock brand with warm Caribbean colors and earth-toned textures. Up to 360 guests can enjoy this unique atmosphere comfortably, whether they want to dine indoors, poolside, or on the patio deck. Guests can soak up the sun in poolside lounge chairs, chat the afternoon away in our poolside cabanas, or hit the beach. Guests in town for a little business with their leisure can hold meetings in our 40-seat meeting room. Everywhere you look in Hard Rock Cafe Montego Bay, you’ll be surrounded by exclusive memorabilia you won’t find anywhere else in the world!
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