Cinco's Mexican Restaurant

Someone from this business manages this listing.

#9 of 79 Restaurants in Poulton Le Fylde$$ - $$$, Mexican, Vegetarian friendly

+44 1253 885240+ Add website

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Hours

Sun

5:30 pm - 11:00 pm

Tue

5:30 pm - 11:00 pm

Wed

5:30 pm - 11:00 pm

Thu

5:30 pm - 11:00 pm

Fri

5:30 pm - 11:00 pm

Sat

5:30 pm - 11:00 pm

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What is Travellers’ Choice?

Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Ratings and reviews

4.5

411 reviews

#9 of 79 Restaurants in Poulton Le Fylde

RATINGS

Food

Service

Value

Details

Someone from this business manages this listing.

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CUISINES

Mexican

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

Meals

Dinner

features

Location and contact

5-7 Breck Road Poulton-le-Fylde, Poulton Le Fylde FY6 7AA England

+44 1253 885240

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Is this restaurant wheelchair accessible?

Yes

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Details

Manage this business?

CUISINES

Mexican

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

Meals

Dinner

FEATURES

Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service

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4.5

411 reviews

Excellent

264

Very good

Average

Poor

Terrible

Charlotte S

Stockport23 contributions

Top notch!

Jul 2020 • couples

We arrived around 6.30 on Saturday 1st August after not booking a table so we were actually quite happy yet surprised that they seated us straight away. They did ask if we minded sitting outside - we didn’t but didn’t realise how chilly it was until we were seated although this was our own fault. Everything was fab from start to finish! We ordered vege tacos - in which I was very picky with and they didn’t have a problem with that - and a chimichanga with shared nachos as a side and it was all absolutely delicious. All of the staff were so polite, friendly and chatty. Will definitely return when we’re next in the area!

Written 26 August 2020

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Crazygino1

Huddersfield17 contributions

Great food, great service.

Oct 2021 • none

My first visit as a couple eating a meal on business. Food was very good, quality was great and there was lots of choice of both food and drinks to suit everyone. Portion sizes were reasonably large so we had to begrudgingly leave some. Service was excellent and with a smile. They took debit cards. Would recommend you give it a try.

Written 15 November 2021

Sam B

7 contributions

Food is good

Feb 2023 • couples

The food was really good and despite worries that it would be fairly small, it was properly hearty food that hit the spot. Down side, the service was poor. Despite the restaurant running on bookings, there were only 2 staff on and they must have got their daily steps in whilst we were there. We waited a long while and drinks weren't cheap which made it pretty rough, but eventually the food came and all was good from then on. Might go again.

Written 16 February 2023

Trip03820655569

43 contributions

Terrible experience!

Jan 2022 • couples

Food as usual was good however the service was poor. I had walked in to book a table earlier in the evening to book a table for two, I was not told anything about a 1.5hr time slot for our meal. We turned up at7:30 (on time) and ordered drinks and food together. At 8pm our first course came, at 8:30pm we were served with the main course. At 8:50pm we ordered two cocktails (worth £21) which were delivered to the table at 9pm. At 9:05pm we were asked to pay the bill and leave because our 1.5hr time slot had expired. The only way we could have completed our meal time slot would be to have been served quicker. I understand the restaurant was busy however it was a terrible experience.

Written 15 January 2022

Holly G

Blackpool2 contributions

Rude staff

Nov 2022 • couples

We go to Cincos all the time and it was only this time the staff have been extremely rude and unreasonable. We booked in advance but were placed at the back away from everyone even though there were two tables available in the front of the restaurant for starters. It's much very in that part of the restaurant and wasn't a great start but it is what it is, we ordered two diet cokes and they tasted like carbonated water with the flavour of the limes in them. I took it back, and it was remade and I tasted it again when brought to me (this time out of a bottle) and it still tasted funny. My partner this time took it back and simply asked for a regular coke instead, but was greeted with 'well it's out a bottle it's the exact same' from the bartender, no simple apology given or a 'what could I get you instead?', instead just a ride attitude. The coke wasn't great but at this point I didn't want to go back and ask for even water. I'm a hospitality worker myself and my first reaction would be to apologise and offer an alternative, so I was a bit shocked at my partner receiving that treatment. Can't fault the food, it was great as always, but then throughout our 45 minute visit we were continually stared at and given looks up and down by the staff! I could only count one out of the 6/7 that were there that didn't. It was extremely uncomfortable for us. We asked for a dessert menu because we did enjoy the food and were left waiting for 10 minutes while the young lad spoke to the kitchen staff and the other waitresses, at what point we left and raised this with the manager on shift and were given 'right okay thanks for letting me know', not even a sorry.

Written 4 November 2022

kainecrilley

Blackpool10 contributions

After previous great experiences… Poor

Feb 2023 • couples

Took my partner for a meal out here after she’d mithered me for tacos for weeks! Took her to Cinco’s as my previous experiences here had been great. Arrived and the floor was oddly slippy - still the case when we left over an hour later, bear in mind it was not a wet night outside and we were sat in an area that does not have people walking past. Upon arrival we ordered drinks. No draft beers anymore. Only beers available are watery bottled beers, Corona types… eek! Very disappointing to start but hey ho, we move. 25 minutes later these arrived along with starters. Don’t get us wrong the food is pretty good, can’t deny that. However, the service was very poor and not up to the standard received on previous visits. When having our mains empty plates collected (again food pretty good, as expected) we asked for the bill which was brought and paid but with no personality, it seemed a very clinical exchange. I wasn’t even offered a receipt after paying and had to go out of my way to ask for one! After hyping Cinco’s up to my partner who had come all the way from Manchester we left feeling rather deflated and I looked a bit of a pillock as it came nowhere near the rave reviews I’d given based on previous visits.. we’ve had better service in fast ‘Mexican’ food joints back in Manchester recently. Change of ownership or change of staff, I don’t know, but it’s nowhere near the heights it was a couple of years ago.

Written 11 February 2023

newmcfcfan

Lytham St Anne's61 contributions

Disappointed, such a shame.

Aug 2021 • family

Can’t believe how much it’s changed??? We have always come here for our celebration meals, we went on Saturday for another one of our older kids birthdays, just before we went we were in Wetherspoons which despite being 8 times bigger and packed was not as loud! Ridiculous levels of volume and no one saying anything, not exactly the restaurant atmosphere we were used too or looking for. The time before this there was very loud dance music blasting, we overlooked this as a one off but seems not. The food took over an hour which in of its self is fine since it is fresh but then the portion sizes of the mixed grill have sizeably dropped on top of which the cauldron that used to be brought sizzling was now absent…. The trio of wings my eldest daughter loved is now off the menu and generally the food ingredients just don’t seem as high quality, it feels like it’s changed to accommodate Covid but then not gone back to how it was. Once we forgave, but I’m afraid after parting with over a £100 for whey below par experience, we won’t be returning in a hurry. Such a shame as we all used to love this place so much…

Written 22 August 2021

Meme

13 contributions

It was okay, not great

May 2022 • none

Myself and my partner visited here a little while ago. I ordered beef burritos, they were okay. I've eaten them in authentic Mexican restaurants elsewhere and they have been better. My partner ordered a Mexican mixed grill dish, whilst he ate some of it, it was very over-facing. I tried some and all I could taste was the harsh uncooked Mexican spice mix, they use. I found it unpleasant. We would probably return but order different dishes. The atmosphere was plesant

Written 17 August 2022

Kirsty A

1 contribution

Not great

Nov 2022 • family

Normally rave about the place but today wasn’t great. Staff member I assume manager had no people skills, everything asked was an effort and she was rude. Food was average, again not great at all. Steak was over cooked and chewy, tacos had no hard shells as ordered, Wouldn’t go out of my way to go back. Disappointed.

Written 15 November 2022

Vicky W

Leyland7 contributions

Be careful the GF food is NOT Gluten Free

Aug 2021 • friends

I went for the first time as I am gluten free I chose food that was clearly advertised as being GF however when I double checked I was told they cannot guarantee the food that they clearly advertise as being gluten free was actually gf. I was extremely disappointed and did not eat the food. The waitress was lovely and said she would knock the food off the bill. She then gave us a free gf pudding but tbh I didn’t eat that either as I lost my trust. The service was great and From what I saw of the food it all looked very nice.

Written 29 August 2021

ShamiBlackpool

Lytham St Anne's150 contributions

Vamos chicos..!

Mar 2024 • family

We had to take a 17:30 hrs. booking as it was the only time available for our party of six. We arrived at the venue at 17:25, but we couldn't gain access, so had to wait outside on the pavement with several other diners: not a great welcome... If you take bookings for 17:30, you make sure you're ready for your diners: it ain't rocket science, guys..! On being seated we were asked if drinks were required: obviously yes, so asking for beers we were then told they had no cold beer available so we had to wait for some hastily cooled, semi-warm beer. We clocked a member of staff nipping over to another bar across the road & returning with a bucket of ice: total chaos & crap service!! The menu has improved greatly since our last dining experience here which was a real plus. I reckon if you pitch up a little later in the evening when they've had time to wake their ass up, do a little prep, & remember that people might return if you're ready to welcome them...

Written 17 March 2024

kenquinn50

Ossett89 contributions

Fabulous

Aug 2020 • none

Staying in nearby Blackpool, there is a chronic shortage of Mexican eateries, so after a quick Google, this place came up. Booked a table online, and arrived at the appointed time, to be shown straight to our table. Brilliant start. The place isn't very big, but social distancing measures were in place, and my wife and I were given a nice cosy table in the corner, away from others. Drinks were ordered, and arrived quickly, as did the starters, and WOW, were they nice. I had stuffed jalapenos, and the wife had spicy mushrooms. Both items absolutely stunning and well presented. And so onto the mains. Chilli con Carne for me, with extra spicy heat as requested, whereas the wife had a sizzling platter, and they were equally as good, if not better than the starters. Full of flavour and served hot, just how it should be. The staff were friendly, and pleasant, and nothing seemed to be too much trouble for them, so all in all, a very good evening. Would we come back again if we were in the area? Absolutely, and without question. Restaurants like this deserve to be in business, and they will certainly get our custom again. Well done guys.

Written 20 August 2020

Sara H

Blackpool135 contributions

Waited 30 mins no service so left!

May 2024 • friends

We booked for a weds evening 7.30 ,3 people.A young man shows us to our table, there was a table of 6 ladies behind us, and about 3 other tables with people sat. He brought us menus over to look at, we decided what we wanted to order, but no drinks menu. We sat for around 25 mins with no service, the young man then went to the table of ladies behind us, he was apologetic that they were having problems with the chef, (which had walked through restaurant and up the road twice, since we had been there) and that they were sorting their food. The lady then told us, they were first in, 6.30 and although ordered hadn’t had anything to eat! It was now 8pm. We had waited 30 mins without even a drink and looking at the people also sat at tables with no drinks or food at 8pm decided to go elsewhere! On vacating the restaurant, the 6 ladies also decided to leave as they’d waited 1.5 hours! No idea what was happening, as we ate further up the road, but noticed the chef walking up and down breck rd. But seemed kids were left as front of house, and people were just sat waiting! If there’s a problem with the kitchen customers should be informed on arrival, not left waiting. Plenty of other places to eat in n poulton with good service!! We wouldn’t bother going back after this experience.

Written 4 June 2024

TheNicks83

Blackpool20 contributions

Superb!

Nov 2021 • friends

I visited with two friends recently and we were all highly impressed with the service and food. We've all eaten here previously and this time was even better than the previous visits. We all had a variety of dishes including enchiladas, quesadillas and chimichangas - all superb! The service we had was great, can't ask for any more! We will be back. Thank you for a super evening!

Written 21 November 2021

Madge1966

Preston27 contributions

Disappointing .

Sept 2024 • friends

Expected more. The setting is great but they need to plan the seating better. There were 2 large groups of women one after the other who they chose to sit right at the front of the restaurant. They were so loud and drunk that it spoilt not only our experience but given the faces of the other diners, it spoilt theirs too. We couldn’t hear ourselves think and conversation was difficult. There’s room at the back where they could sit groups like this. The food wasn’t anything special. My quesadillas were packed out with onion and barely any meat. The portions are small too. My fellow diners described their dishes as OK. With so much choice, they need to up their game. Don’t think I’ll be going again in a hurry.

Written 28 September 2024

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