A disgraceful 3 Michelin Star!
Chose to celebrate my birthday at Martin Beratesagui and it turned out to be an absolute disaster - dominated by poor hygiene, service, and an uninspiring 15-course dinner.
Poor hygiene - the dining hall wall was swamped with flies throughout...the 4 hour meal. One landed in a full glass of wine which the waiter simply replaced a new empty glass, whilst another feasted on the half eaten bread that was served after the amouse bouche. Despite the complain to members of staff, nothing was done throughout the meal to address the situation. The scene could be likened to eating in a hawker stall by a sewage drain - absolutely disgusting! One would question the condition inside the kitchen when this is how it is like in the dining hall..
Poor Service - I clearly mentioned to the waiter who took the order that I did not consume cheese however this point was completely overlooked and the main course (beef sirloin) was served with cheese bonbon. Only after a bite did I notice this, and thankfully in my case it was merely a preference rather than allergy else they could have potentially had a seriously ill person to deal with or in a worst case, resulting in death. I find it shocking that such an important point was missed and would not have guessed in a million years that a michelin starred restaurant would be a culprit.
The restaurant failed in every aspect of a culinary experience and was a truly forgettable experience.More