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The light would not turn off, so we had to cover it with a Hyatt flyer and used a sticker to keep it up there. We had reported this, but it was never repaired. - Picture of Hyatt Place New York City/Times Square, New York City

Photo: The light would not turn off, so we had to cover it with a Hyatt flyer and used a sticker to keep it up there. We had reported this, but it was never repaired.

From Review : Very disappointing of Hyatt Place New York City/Times Square
The light would not turn off, so we had to cover it with a Hyatt flyer and used a sticker to keep it up there.  We had reported this, but it was never repaired.
Bien, pero tienen que ponerse las pilas
Hyatt Place New York City/Times Square
Hyatt Place New York City/Times Square
Hyatt Place New York City/Times Square
Hyatt Place New York City/Times Square
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arualpalm wrote a review Dec 2019
Salt Lake City, Utah271 contributions118 helpful votes
For the past two years, Hyatt Place has become my favorite hotel brand. It is an understatement to label this location as a “disappointment.” The hotel just opened up, but was not prepared for opening; I’m curious if they opened up to charge unreasonable rates and get that ample
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Date of stay: December 2019
Response from Dana R, Director of Sales at Hyatt Place New York City/Times Square
Responded 19 Dec 2019
Good day arualpalm, Thank you for taking the time to share your comments. I will certainly share them with all of our department leaders and follow up to address your statements. We are currently extending our breakfast hours to meet the demand of our guests so meals are a more enjoyable experience. I hope you give us an opportunity to serve you again the next you travel to NYC!
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