Good evening, Thank you for taking the time to write and review our restaurant. I am DEEPLY sorry to read about your recent disappointing trip to Founding Farmers Tysons. I have followed up with our general manager who has also extended her sincerest apologies. I would really appreciate knowing more about your visit, as it sounds like we failed you on multiple fronts. I can assure you that what you described, from the sub-*par food, to the dismissive service, does not match our standards of to and I am eager to get to the bottom of what went wrong IMMEDIATELY. To that, would you mind providing me with the date, name, time of your reservation? And the name/ a description of your server? It would also be helpful for me to know the name or have a description of the managers who you spoke to. I look forward to hearing from you and developing an immediate solution! You can reach me via email at Julie@farmersrestaurantgroup.com, We let you down, and we want to make it up to you. I hope we can win you back, and in the mean time make sustainable improvements. With sincerest apologies, Julie