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Different kind of desk. - Picture of Econo Lodge Douglassville-Pottstown

Photo: Different kind of desk.

From Review : Older Facility with Average Room of Econo Lodge Douglassville-Pottstown
Different kind of desk.
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Other Recent Reviews

Don’t stay here!
October 2021
Ronald L wrote a review Sep 2021
Denver, Colorado1,975 contribution397 helpful votes
Gentleman on the front desk very helpful and pleasant. Two double beds in the room. Beds were comfortable, pillows a little soft. The furniture showed signs of wear and they had an unusual setup for a desk and a dilapidated computer chair. There were no glasses or plastic cups
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Date of stay: September 2021
Response from Guest Relations Manager, Other at Econo Lodge Douglassville-Pottstown
Responded 24 Sep 2021
Dear Ronald L, Thank you for staying at our hotel and for taking the time to write a review. We appreciate the kind words and appreciation to our staff and are glad that you found us a clean and comfortable place to stay. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service and amenities. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to our hotel. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
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