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Pictures of Grande Centre Point Terminal 21 - Bangkok Photos

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From Review : Rundown apartment not a 5 stars hotel of Grande Centre Point Terminal 21
Rundown apartment not a 5 stars hotel
洗面所・バス
general view
vue depuis la chambre
Worn out wallpaper
地點方便,服務有待改善
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Judy F wrote a review Nov 2018
4 contributions2 helpful votes
We stayed for 4 nights on 17th floor. This hotel looks like a regular apartment but with great location connection to BTS and great Terminal 21 shopping mall. The bathroom have black mold around shower door, walls, floor and bidet also dirty. I have to calI the housekeeper
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Date of stay: November 2018
Response from LHHT21, Executive Assistant Manager at Grande Centre Point Terminal 21
Responded 14 Nov 2018
Dear Judy F, I would like to extend my personal thanks to you for taking the time to comment on bathroom BLACK grouting around shower room during your recent stay with us. Whilst I am pleased to see that your impressions were satisfactory in the main, I have made a special note of the point mentioned which did not meet your approval, and immediate action will be taken to rectify this. Such information is invaluable to the smooth running of our operation, and our endeavor to provide the highest standards possible. Without the assistance of considerate guests such as yourself, our task would be much more difficult. Additional, we have consulted with Engineering and Housekeeping to re-grouting with white collour all the rooms to avoid misunderstanding in futher. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I hope we may have the pleasure of welcoming you back to the Grande Centre Point Terminal 21, Bangkok. You can visit us by grandecentrepointhotels with many special promotions and Royalty programmed. Grande Regards, Wudtichai Keawmeesri [Woody] Executive Assistant Manager Grande Centre Point Terminal 21, Bangkok.
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