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Pictures of Shangri-La Hotel Sydney - Sydney Photos

Sydney: Pictures

From Review : Only for the view of Shangri-La Hotel Sydney
4551
Only for the view
Over Rated
View from Horizon window of the sunrise on our last day in this lovely room
Over Rated
Bathroom
Over Rated
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Worldtraveler98fj wrote a review May 2019
Sydney, Australia161 contributions42 helpful votes
I book and cancel my horizon room booking... thanks to me ... anyway i wish to experience the Shangri la but what a wrong choice beautiful view , 2/3 team members was nice but for Shangri la ....please do a training in Asia ...food is average thanks anyway for the managers
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Date of stay: May 2019
Response from Kieron H, Resident Manager at Shangri-La Hotel Sydney
Responded 29 May 2019
Dear Worldtraveler98fj, Thank you for sharing your feedback. I am sorry to hear you were disappointed during your stay and I have taken note of the service issues you pointed. Rest assured this has been raised with the team and we hope you will give us another opportunity to restore your confidence in the hotel. If you would like to discuss this matter further, please do not hesitate to contact me directly at Kieron.hunt@shangri-la.com Kind Regards, Kieron Hunt Resident Manager
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