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View from Horizon window of the sunrise on our last day in this lovely room - Picture of Shangri-La Hotel Sydney, Sydney

Photo: View from Horizon window of the sunrise on our last day in this lovely room

From Review : Mixed emotions on this stay... of Shangri-La Hotel Sydney
4549
View from Horizon window of the sunrise on our last day in this lovely room
Over Rated
Bathroom
Over Rated
Great view disappointing service
Made a wrong decision …
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Paula R wrote a review Aug 2018
Hervey Bay, Australia128 contributions15 helpful votes
+4
Mum and I stayed for 4 nights in the Horizon suit so we could see the Opera house and Bridge as a once in a lifetime stay as this trip was all about memories.. Beds were OK, Room tidy and well appointed, The TV channels were a shock they only have some of the free to air
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Date of stay: July 2018
Response from Alex S, Director of Rooms at Shangri-La Hotel Sydney
Responded 11 Aug 2018
Dear Paula R, Thank you for taking the time to share your feedback and choosing to stay at Shangri-La Hotel, Sydney. I am sorry to hear you have mixed emotions about your stay. We have taken note of the fresh towels and have raised this with the team and please be assured that the remainder of our facilities are at the same high standard you would expect at Shangri-La. We hope to look forward to welcoming you back with us again soon. Kind Regards, Shangri-La Hotel, Sydney
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