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Pictures of Heaven At The Hard Rock Hotel Riviera Maya - Puerto Aventuras Photos

Puerto Aventuras: Pictures

From Review : Amazing Resort of Heaven At The Hard Rock Hotel Riviera Maya
Amazing Resort
Storm coming in
El cielo del rock sin más
Panic en la Playa
Dock Bali Beds. AMAZING.
One of the Pool Bars

Other Recent Reviews

Lovely vacation
April 2024
John E wrote a review Dec 2017
Sumner, Washington28 contributions4 helpful votes
+7
4.0 of 5 bubbles
15th Anniversary trip. BEWARE do not waste your time with the legendary vacation club, it’s at least two hours and a huge waste, not worth the free gifts. You can see a lot more on this from other reviews. I would have given this Resort a 5 if it weren’t for that. Room was
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Date of stay: December 2017
Response from Jan_Hundrieser, General Manager at Heaven At The Hard Rock Hotel Riviera Maya
Responded 17 Dec 2017
Dear John E, Thank you so much for sharing your experience with us. I am pleased to read that you have enjoyed most of your experience at our resort. However, there are a few points that require our attention and I assure you that we are working diligently to address those areas of opportunity and improve our overall service and therefore the Hard Rock Experience. It is been a pleasure having you with us and we look forward your next vacation. We would love to have you back and make another great memory together. Best regards, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya
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