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Pictures of TRS Coral Hotel - Playa Mujeres Photos

Playa Mujeres: Pictures

From Review : Rough start, pleasant ending of TRS Coral Hotel
4200
Rough start, pleasant ending
Very Noisy...
TRS Coral Hotel
Chambre_1003
Piscina muy bonita y cerca de la playa.
Rough start, pleasant ending
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Other Recent Reviews

Vacation
September 2020
sphynxtraveler wrote a review Jan 2019
Sugar Land, Texas136 contributions31 helpful votes
+1
We had 3 rooms in less than 12 hours. Our first room was gorgeous, but the shower did not drain properly and the water flooded into the bathroom. Maintenance was called of course, but their solution to the problem was to come back and squeegee the floors each time we took a
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Date of stay: December 2018
Response from RosaRivero18, Director de Relaciones con Clientes at TRS Coral Hotel
Responded 6 Jan 2019
Dear Guest, Thank you for giving us the pleasure to welcome you during your holidays in the Caribbean. It is a pleasure to receive your comment and know that you enjoyed our facilities, the music and atmosphere at TRS Coral Hotel, and the show cooking restaurant Isla Blanca, located in Grand Palladium Costa Mujeres Resort & Spa. We truly appreciate your feedback as it gives us the opportunity to address the areas that need our attention and ensure pother guests do not experience the same situations you have experienced that lead to room changes. We also want to apologize if the service from the butlers, the room service and at the bars, was not as expected, we aim to offer excellent attentions to all our guests and we will continue training our staff to be excellent in every area. It is very rewarding knowing that you have the desire to return, thank you for considering giving us a second opportunity to offer you a luxurious and remarkable experience in TRS Coral. We look forward to welcome you once more in our Costa Mujeres paradise, Kind regards, Rosa Rivero Hospitality Manager
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