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Pictures of TRS Coral Hotel - Playa Mujeres Photos

Playa Mujeres: Pictures

From Review : Very Noisy... of TRS Coral Hotel
4199
Very Noisy...
TRS Coral Hotel
Chambre_1003
Piscina muy bonita y cerca de la playa.
Rough start, pleasant ending
Anlage Top, Unterhaltung Flop
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Guests 
US$311
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Other Recent Reviews

Vacation
September 2020
StaffordAndrew wrote a review Dec 2018
Stafford, United Kingdom42 contributions40 helpful votes
+7
This hotel promised so much but delivered so little. Despite opening the first week of November 2018, by mid December when we arrived the building work was still ongoing and extensive. However, the biggest issue we found was the extensive and continual not only loud music that
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Date of stay: December 2018
Response from RosaRivero18, Director de Relaciones con Clientes at TRS Coral Hotel
Responded 29 Dec 2018
Dear Mr. Andrew, First, thank you for your preference when selecting TRS Coral Hotel your travel destination. We want to offer you our deepest apologies for the construction delays that we experienced, which somehow affected your stay, we are still working in giving the finishing touches to our facilities and we trust all work should be completed very soon. Regarding the music in the areas, we truly apologize if the volume and starting hours were not of your liking, this has been already notified to our Directive team and our Vibe Manager to adjust the music in a way that all our guests are happy with it. We hope that despite this, you were able to enjoy our drinks, fine dining and the attentions of our staff. We hope that you consider giving us the opportunity to welcome you again, so you can enjoy everything that our Hotel has to offer and we can exceed your expectations. Kind regards, Rosa Rivero Hospitality Manager
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