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Felt like we were in the middle of no where. WiFi only worked in the reception area. Not convenient at all especially when your room is in another building!
The rooms were basic. One of the ‘beds’ was just layered cushions!
The food menu was...More
Lovely hotel nestled in the heart of the hood of Rome. The hotel is surrounded by gates for good reason. No one that works here is happy to work here. No one speaks English. Breakfast is very Romanian with "is extra" screeched at every request....More
There's nothing luxurious about this hotel but it was clean, included breakfast, had a free hotel/airport shuttle, and the staff was friendly. My flight arrived close to midnight so I couldn't take advantage of the free shuttle upon arrival but the graveyard staff was welcoming.
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Stayed in this hotel with a large group (80), so a delay in giving room keys and confusion, etc. was expected. This hotel has a beautiful view, and clean rooms as well. The issue with our stay was that the hotel did not have wifi...More
my daughter is on a school (Gr 11) trip to Italy and Greece that has been planned for 2 years through EF Tours Canada. What a shameful property to pick for 33 students and 3 teacher chaperones.
there is no free wifi at this property...More
Response from ManagerExcel, Customercare at Excel Hotel Roma CiampinoResponded 20 March 2018
We are really afraid reading your comment: satisfaction of our guests is our main goal.
We take this opportunity (thanks for giving us) to reassure our future guests: our Internet Point is at clients' disposal for free, in case smartphones are not able...More
Response from ManagerExcel | Property representative |
Dear Karen R,
Thanks for your message. Our free shuttle from Hotel to local Train Station leaves at 8am every morning; it takes 15 minutes to reach Ciampino station and, from there, the train takes further 15 minutes to... More
Dear Karen R,
Thanks for your message. Our free shuttle from Hotel to local Train Station leaves at 8am every morning; it takes 15 minutes to reach Ciampino station and, from there, the train takes further 15 minutes to reach Roma Termini Station (ticket's cost: 1.50 euros per person one way). If your tour meeting point is in Roma Termini, you will be there at 8.40-8.50am then.
Should you prefer the taxi from Hotel to local Train Station at an earlier time, ride will cost 25-35 euros per way, to which you have to add train ticket to Roma Termini as above.