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Hipark by Adagio Serris - Val d'Europe

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Traveller (893)
Room & Suite (316)
Dining (36)
About
Location
Cleanliness
Service
Value
With its assertively contemporary and refined design, this residence’s primary aim is to be comfortable, practical and pleasant to live in. Within easy distance to Disneyland® Paris, La Vallée Village shopping mall and to a large number of stores and services, a choice of 210 apartments is available for your short, medium and long-term stays. This aparthotel offers a total independence on several days and Charles de Gaulle Airport is a 30 minutes drive away. All customers can use a free shuttle to Disney Paris from Hipark aparthotel.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
82Good for walkers
Grade: 82 out of 100
26Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
18 cours de l Elbe, 77700 Serris, Marne-la-Vallee France
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Getting there
Charles De Gaulle Airport24 km
Orly Field34 km
Val d'Europe13 min
Val d'Europe13 min
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1,629Reviews
951Photos
149Q+A
100Room tips
Traveller rating
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Popular mentions
Came here on the 2nd of jan for a family holiday to Disney , the hotel was a great place to stay ,only 5 mins from Disney and a free shuttle bus was available.. the appartment was clean and comfortable had every thing you need . Great staff too.
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Great location, wonderful shopping, accommodation tired, needed facelift, new bedding and towels needed. Free but to Disney every 25 mins. Collection and drop off bus stop the same. Disney superb as ever, ride queues 1.1.5 hrs long, suggest you carry snacks and drinks when
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Review collected in partnership with Accorhotels.com
I stayed at Hipark over new year in order to go to Disneyland. Great location, can’t fault it. And they have a free bus to Disney. However as soon as I walked into my hotel room I went to the toilet, whilst drying my hands a tile fell off the bath side and onto my foot. I won’t
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Response from Trip48238736772, Directeur général at Hipark by Adagio Serris - Val d'Europe
Responded 1 week ago
Dear Customer, We thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment Please accept our sincere apologies. We would like to assure you that the necessary measures are taken in order to improve the quality of the service we provide. We hope to have the pleasure of seeing you again at the Hipark by Adagio Serris. Best regards
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I visited this apart hotel along with 5 friends on our first trip abroad aged 17/18, and it was extremely convenient for our trip, as we were visiting Disney and they run a free shuttle from right outside the building to the park. The apartment was overall clean and served our
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Response from Trip48238736772, Directeur général at Hipark by Adagio Serris - Val d'Europe
Responded 3 weeks ago
Dear Customer, I thank you for your comments, which have been carefully noted. We would like to apologise if you were disappointed by service, provided by our staff. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels. Your comment has therefore been passed on to the duty manager, who will make every effort to ensure that this problem does not recur. We hope to have the pleasure of seeing you again. Best regards
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My friends and I visited this apart-hotel because it was close to Disneyland Paris and this was important because it was our first trip without our parents (we are 17 & 18). The apart-hotel was brilliant for this reason because there was a free shuttle running to and from
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Response from Trip48238736772, Directeur général at Hipark by Adagio Serris - Val d'Europe
Responded 3 weeks ago
Dear Customer, I thank you for your comments, which have been carefully noted. We would like to apologise if you were disappointed by service, provided by our staff. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels. Your comment has therefore been passed on to the duty manager, who will make every effort to ensure that this problem does not recur. We hope to have the pleasure of seeing you again. Best regards
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Photo provided by managementHipark by Adagio Serris - Val d'Europe
Suite
Photo provided by managementHipark by Adagio Serris - Val d'Europe
Guest room
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12345664
Hi is there a toaster and kettle in room there will be four adults going thankyou
hi yep we had a toaster and a kettlein the room. we only had the small room with the kitchenett but was fully equipt with all that stuff. our daughters had the larger room which also had all the extras. both room had ironing boards however you had to get an iron from reception which was no problems. i would suggest to ask for your iron early in your stay as i dont know how mant they would have to give out. we were very impressed with this hotel. enjoy your stay
1 vote
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I was there in June 2018. There was no hand soap to wash your hands. There was a wall dispenser in the shower with shampoo and conditioner. There was a hairdryer. There were towels and you could ask for more. There was toilet paper and again, you could ask for more.
1 vote
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Hi, is there a gym on site? If so does it have a treadmill?
Yes but most equipment wasn't working. The gym has not been maintained. My Son says it was rubbish. Luckily you'll do lots of walking around Disney though!
2 votes
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It's just the regular RER train. very cheap like a local metro nothing like Eurostar. we live in Paris and take the train to disneyland all the time with just our Navigo pass.
0 votes
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When I booked I wasn't asked for deposit but had to pay full amount....and it came off the card few minutes after booking.
0 votes
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12345630
"All rooms have everything you need , so no need to bring iron, hairdryer ect.. we could look out the window and see Disney castle.."
"Highly recommend room 204"
"If you think you have paid for a double bed room and have sofa bed instead definitely request a different room."
"All staff are Bi-Lingual and there is a sign at reception telling you who speaks what language. All staff were very pleasant and helpful."
"do not stay in 227 !!!"
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12345620
PRICE RANGE
US$68 - US$159 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceSeine-et-MarneMarne-la-ValleeSerris
NUMBER OF ROOMS
210
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