D'Sintra Hotel
Avenida Atlantica 1040, Balneario Camboriu, State of Santa Catarina 88330-009 Brazil
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About
#17 of 67 hotels in Balneario Camboriu
Location
Cleanliness
Service
Value
Pleasure and tranquility in front of the beach!
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children's television networks
Kids pool
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shared lounge / TV area
Sun loungers / beach chairs
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Minibar
Cable / satellite TV
Flatscreen TV
Whirlpool bathtub
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
Spanish, Portuguese
Location
85Good for walkers
Grade: 85 out of 100
76Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Avenida Atlantica 1040, Balneario Camboriu, State of Santa Catarina 88330-009 Brazil
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Very good and reasonable price !!! The Hotel has good service, very clean, large rooms, great breakfast and very well located. The leisure area is very good and the view is amazing. We liked a lot!!!!
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip: sea view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
147 Helpful votes3 Reposts
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 29 Nov 2019
Olá SegundoVerao Muito obrigada por nos recomendar no Tripadvisor. Ficamos felizes em receber você em nosso hotel e é muito gratificante saber que tenha tido mais uma excelente experiência de hospedagem conosco, apreciado nosso café da manhã, localização, ambientação do quarto e especialmente nossa limpeza. Toda equipe D'Sintra espera te rever muito em breve!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As the first impression is the one that remains, I would like to register the situation we faced on our arrival at the hotel ... Our staying period would began at 2:00PM on Jan 3rd. However, as we were arriving by car, coming from another city, we arrived a little earlier at the hotel, around 1:30PM. In order to have no doubts, I will repeat: we arrived at the hotel around 1:30PM, 30 minutes before the "official" start time of our stay. As soon as we parked the car in front of the hotel in order to take our luggage off, an attendant asked us if we were already staying. We answered "NO" once we were arriving at that moment. The hotel attendant, then, stopped any movement to help and requested us to go to the reception. We began take the luggage from the car on our own, but strangely, none of the three attendants who stood there at the front door of the hotel stirred a muscle to help us. They merely reinforced that we could not leave the car there in front of the hotel and that we should talk to the guys in the front desk first. Again so you do not forget: this situation happened 30 minutes earlier the time we could “officially” check in at the hotel. Arriving at the front desk, the desk clerk indicated that our stay would only begin at 2:00PM and that, until that time, the hotel could NOT: a) Take our car to the hotel parking lot (ie we would have to remove the car out of the hotel front door, find another parking lot and pay for it). I even questioned whether, in order to save our time of having to find another parking lot (which would keep our car parked for 30 minutes only), we could pay an additional / extra charge to use the hotel parking lot for that extra period. The desk clerk, always politely but without the slightest discernment of the absurd situation, indicated the additional payment was also not possible; b) Keep our bags in the hotel's luggage storage. According to the desk clerk, this service was reserved for guests who were leaving the hotel, that is, the guests who had checked out at 12:00PM and would still stay on the beach / town for a few additional hours. For customers who were arriving (our case), the locker service was not available. So, I only had one alternative: leave my family taking care of the luggage at the reception, remove the car from the entrance of the hotel and stay driving on the streets until 2:00PM... This hotel doesn't have any room service and/or restaurant working at night. So, if you are hungry at night, you need to go out or call another restaurant.…
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Date of stay: January 2018Trip type: Travelled with family
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
ingnaciajosefina wrote a review Oct 2017
Santiago Metropolitan Region, Chile5 contributions1 helpful vote
it's a wonderful hotel, wich counts with a very good service; either hotel or gastronomic, the workers are very kind, with a very good disposition, it has a secure atmosphere and just the hotel itself is beautiful with a gorgeous view of the ocean and the best of it is that its near everything!
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Date of stay: December 2016Trip type: Travelled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 24 Feb 2018
Hello, Ingnacia! Primeiramente, obrigado pelo seu tempo em vir até aqui deixar a sua avaliação sobre a sua estada! É sempre muito importante recebermos este feedback por parte de nossos hóspedes. Estamos muito contentes que tenham apreciado o hotel como um todo, que está preparado para atender todas as necessidades que por ventura possam surgir. Agradecemos os elogios, e esperamos poder revê-la em breve. See you! :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It' s an amazing place to rest and have fun ! Excelent food and a great location . Not so expensive . I would repeat the experience woithout any doubt. The beach is so close and the weather in sumer time helps to have an unforgettable time
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Date of stay: January 2017Trip type: Travelled with friends
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 9 Mar 2017
Olá, Carolina! Primeiramente, obrigado pelo seu tempo em vir até aqui deixar a sua avaliação sobre a sua estada! É sempre muito importante recebermos este feedback por parte de nossos hóspedes. Estamos muito contentes que tenham apreciado o hotel como um todo, que está preparado para atender todas as necessidades que por ventura possam surgir. Agradecemos os elogios, e esperamos poder revê-la em breve. See you! :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This stay at D'Sintra Hotel was with my wife and kids (5 and 6 years old). We arrived in the evening and, at first we got a good impression at the front desk, the evening staff was very friendly. They mentioned the hotel was really crowded with hundreds of teens from Chile, they were very active and taking over the whole hotel. I expected a not so quiet stay then. Along with us were my parents who arrived some minutes earlier and got a great upgrade to a bigger and quieter room. Also during our check in we were told that in the first nght we wouldn't be able to get the upgrade, but this was granted from the second night on. The first night was messy, our first room was right in front of the elevator and the teens were really loud and they were up until really late. Around 3:30 am we got a phone call, it was a Chilean boy and then later on someone rung our door bell... Very tired from the trip and with two little kids, this was really anoying... After this busy and messy night we got up really tired, after a terrible night of sleep... we went to the have breakfast and then to the front desk to check our promissed upgrade. We had the most terrible experience ever with the morning front desk staff. They said that the other guys couldn't have given us that promissed room because someone else was booked (the previous night I've seen them checking at the computer before promissing). The gentlemen were very unrespectful and unpolite, I asked to call up their Manager. When the Manager comes, an awful surprise, he was even worse than the other two. He told us that if the evening staff could not have promissed and he would speak to them about it. In addition, he mentioned that if the evening staff promissed my upgrade, they would be able to deliver, even if they have to build up a new suite. For me this kind of treatment during my vacation is unacceptable, mainly coming from the Manager. The guys from the Evening staff are representing the hotel and the expectation created must have been fulfilled... We were really upset and angry about this situation but we had plans to go to Beto Carrero Park and we couldn't waste more time with those people who didn't deserve and wouldn't anyway solve anything... After getting back to the hotel, we asked the same friendly and polite staff from the evening about the situation, they appologized and offered another room, not as good as the promissed one but better than the smoke-smelling one we were at. The only problem was there was just one double bed and we had two kids to sleep... After almost an hour they were able to assemble one single bed and they didn't have another one for the second kid, no solution was proposed from them... I needed to get the mat put on the floor and set up the second bed on top of the box myself... The next day they provided a second single bed so they could sleep properly (on the third night). Apart of the poor and grose treatment let me talk a little bit about the Hotel... The Hotel is well located, in front of the ocean, the view is good from some apartments. The installations are a old and worn out, many signs of lack of maintenance are visible: windows do not close properly, faucet is dripping, the pilars at the lobby are very scrachted, the carpets are really worn out and smell a bit... There are some restaurants around the hotel, but I wouldn't recommend the room service. It took more than an hour to cook 2 burgers and a simple steak and chicken. The garnish (Risotto) was cold and sticky, not like anything we could expect from a Risotto. The beach in front of the hotel was poluted and not proper for bathing. They charged for parking an absurd value. This was the most unpleasant hotel stay I've ever had. Definetely not recommend for anyone.…
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Date of stay: December 2016Trip type: Travelled with family
Value
Cleanliness
Service
Room Tip: Look for another hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 23 Dec 2016
Olá, Daniel! Estamos profundamente consternados com os fatos relatados, haja visto que prezamos muito pelo bem estar e tranquilidade na estada de nossos hóspedes e clientes. Esta situação realmente é algo que não vemos de maneira usual. Trabalhamos de forma árdua para prevenir e evitar tais fatos, no entanto, infelizmente, algumas situações fogem ao nosso controle, mas fique certo de que estamos dispostos e agindo para que isso não volte a ocorrer. Sentimos muito pelo transtorno, entendemos a gravidade da situação relatada e agradecemos por ter compartilhado a sua experiência conosco. É a partir deste feedback que recebemos que podemos trabalhar na busca de oferecer sempre um hotel melhor e mais confortável a quem nos escolhe como opção de hospedagem na cidade. Esperamos que possa voltar a nos visitar em uma oportunidade mais tranquila, e que as más impressões sejam extintas. Abraço, equipe Hotel D'Sintra.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To make the review as quick as possible...food very tasty,staff polite and good location. On the disadvantages side...parking charges for every night and hotel itself quite expensive...WiFi only in public locations as reception not in rooms!!!!!! For such price a night Internet in room is a must! Big building not for cozy and romantic lovers.
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Date of stay: April 2016Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 27 Apr 2016
Olá, Magdalena! Obrigado por ter nos visitado recentemente e por ter nos avaliado aqui no TripAdvisor! Ficamos felizes que tenhamos lhe agradado em diversos aspectos, principalmente quanto a nossa boa comida, localização e o atendimento de nossos colaboradores, o qual é primordial para que possamos encantar nossos queridos hóspedes. Esperamos que retorne em breve para uma nova visita. Ficaremos contentes em lhe dar as boas vindas de volta! :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located right on one of the most touristy beaches of Balneário Comboriú. It has a nice swimming pool that has a view to the beach, but there is no bar service there (although they have a facility, which is always closed - you can order from the restaurant, but anything you ask takes a while). Being an expensive hotel I would expect that the rooms were better (they look old and there is nothing special about them). The breakfast is great and the dinner buffet is also very good. The only service the hotel offers for customers going to the beach is a towel. With this price (you can go to resorts for the kind of money they ask) I would expect some better services (chairs, sun umbrellas). The gym is very old and not well equipped. If you ask for a cab they only call one company with whom they seem to have some sort of deal and they take a long time to get there. If you walk a few meters there are lots of cab stops around that will offer better service. I was there for New Year's eve and they have a great dinner on the night of the Dec 31 (pay extra!) and overall the experience was really pleasant. Reason ratings are not higher is because they could offer better customer service for guests (pool service, beach service, cab service), the rooms look old and not 100% top tip clean, and it is ultimately overpriced (but so is everything else in that area!!!)…
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Date of stay: December 2014Trip type: Travelled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 18 Mar 2015
Dear Pedro P Thank you for taking the time to submit such a detailed review. We thank you for bringing these issues to our attention. However we are glad to hear that you did enjoy some aspects of your stay and hope you will consider the D'Sintra on your future visits to Balneário Camboriú - SC. Kind Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An overall good choice but a little dated in terms of furniture and fixtures but clean and very well located. The desk clerks are helpful and readily hand out towels for your beach swim. Not many English speakers present and most staff struggle with Spanish but that is true everywhere in this city. The majority of visitors while we were here in high season (January) were Brazilians although there are some Argentinians and Chileans. Camboriu is incredible in January, a very family friendly place and if you like crowded stores, traffic jammed streets and great beaches to either lounge around or for swimming its paradise. Its not cheap and if you are unable to get in on a charter or package deal it may be quite expensive. Tours are abundant to nearby attractions but tour guides are poorly trained and the tours are excessively long which include shopping to select stores, all set up by tour companies to get you to buy products for which kickbacks ie payoff money is exchanged. We ended up going on our own tours after two disasters, travelling either in Taxi or by city bus. The hotel has 3 pools, one for kids and one which is heated, indoors. The 3 pools are basically wading pools since they are too small to actually swim laps. More than 5 people and its too crowded in either pool. This hotel D'sintra is a fine, solid hotel with lightning fast Wifi and hot running water always in the bathroom and an awesome remote controlled in room air-conditioner. A medium sized fridge allowed us to keep our beverages and fruit cold. I am unsure what the cost was due to our charter deal but if these rooms are in the $125.00usd range they are well worth it! The buffet for breakfast was included and is wonderful with real brewed coffee and lots of options, even PIZZA..oddly enough. The dinner buffet is enormous and totally worth the high cost of 40 reales, most restaurants are charging the same. We never ate anywhere else but at the hotel restaurant Sapore with the exception of snacks and lots of ice cream. Look for my upcoming reviews about the Camboriu trip for more details about our experience. I would do it all again without a second thought!…
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Date of stay: January 2015Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: The fifth floor in the front corner overlooking Calle Rua 1301 is quiet with a small balcony, a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 14 Mar 2015
Dear Glen, Thank you Glean for your amazing review of our hotel. I am very pleased that you had such an enjoyable stay with us. I sincerely hope that we have the opportunity to welcome you back during future visits to Balneário Camboriú.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel overall, excellent position in the center of Balneário which allows you to go to all the beaches around the city. I recommend specially going to Praia Brava, Laranjeiras and Estaleirinho (this one is the best), they are about 5-6 km drive. Room service and breakfast are a plus, but the accommodations (room and bathroom) are ok and dont worth the price charged. The structure of the hotel is kind of old and the wifi is slow. Enjoy.
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Date of stay: December 2014Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from D'Sintra H, Gerente at D'Sintra Hotel
Responded 18 Mar 2015
Dear Gabriel, We really appreciate you taking the time to let us know how your stay with us went. Thank you recognizing our great location, and we're very sorry to hear that you were disappointed with your experience at our hotel. We do hope that despite this, you will come back and stay with us again. If you ever have any questions or if there is something we can do to accommodate you, please do not hesitate to reach out and let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bath room was a disaster! It was covered with black molds. The door was rotten at the bottom because the moisture while cleaning. However the front desk was extremely friendly. Breakfast was excellent except the coffee smell burn. Anyway if you don't mind the molds, it is perfectly ok . After all there are not too many hotels by the sea.
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Date of stay: September 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$48 - US$74 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Santa CatarinaBalneario Camboriu
NUMBER OF ROOMS
207
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Claim Your ListingD'SINTRA HOTEL - Prices & Reviews (Balneario Camboriu, Brazil)
Frequently Asked Questions about D'Sintra Hotel
Which popular attractions are close to D'Sintra Hotel?
Nearby attractions include Praia de Taquaras (0.3 km), Taquarinhas Beach (0.3 km), and Mestre-Cervejeiro.com (0.3 km).
What are some of the property amenities at D'Sintra Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at D'Sintra Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at D'Sintra Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at D'Sintra Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to D'Sintra Hotel?
Conveniently located restaurants include Stonia Ice Creamland Balneário Camboriú, Chang Thai Cozinha Asiática Balneário Camboriú, and Mangiare Felice.
Are there opportunities to exercise at D'Sintra Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does D'Sintra Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at D'Sintra Hotel?
The staff speaks multiple languages, including Spanish and Portuguese.
Are there any historical sites close to D'Sintra Hotel?
Many travellers enjoy visiting Ponto de Memória - Casa LInhares (4.1 km).