We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
An unplanned stop in Phalaborwa landed us in this hotel. Although it meant getting lost three times to reach it despite GPS, once you're there, it's a real WHOWWW.
The hotel is associated with a mining corporation in town, and while we were there, no...More
Lovely setting with beautiful animals around Lovely setting with beautiful gardens Good food with good service Lovely golf area with a well lit gardens Busy with renovations and lots of improvement Settings and reception are well designed
decent rooms good sized. large shower and bath. chalet style. there are alot of monkeys .the pool area is awesome with a good bar. restuarant must have had better days in the near past. the supper was not good but the breakfast decent enough not...More
My room in the block overlooking the golf course had just been upgraded. However, there were at least 3 negatives. Firstly, the door leading into the room would not stay closed without locking it from the inside. Secondly, the door to the bathroom could not...More
From what I can see it once was very grand and beautiful but now it’s looking tired and run down.
Terrible service and generally unhelpful staff.
Suzette in Reservations messed our booking up and when on the day of arrival we were trying to get...More
Response from HansMerensky | Property representative |
Dear Mr Mashaba. On behalf of Hans Merensky Hotel & Spa we would like to apologise for the incident that you had at our hotel during your stay. We would like to address this incident in a proper way and would like you to... More
Dear Mr Mashaba. On behalf of Hans Merensky Hotel & Spa we would like to apologise for the incident that you had at our hotel during your stay. We would like to address this incident in a proper way and would like you to contact us so that we can understand what happened and to make sure that this never happens again. Regards - Marketing Manager Hans Merensky Hotel & Spa