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Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
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30/7/2017 31/7/2017
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank G4102NCamandac
Response from Pablo_Rey_Rodriguez, Director General at Hesperia LanzaroteResponded 2 days ago
Thank you Marco De Benedictis for your uncompromising effort in make this Holiday truly memorable for my Family and I.
We travelled to the Hesperia Hotel, Porto Calero, the last week in June 2017 for 10 days, our first ever outing to Lanzarote. This hotel...More
3 Thank harachanna
Response from Pablo_Rey_Rodriguez, Director General at Hesperia LanzaroteResponded 2 days ago
Dear Sarachanna,
I would like to start my comment by saying a big "thank you" to your family from all the "family" of the Hesperia Lanzarote Hotel 5*.
It is a great pleasure when guests like you take their time in writing such a detailed...More
The best welcome, cava on arrival, we were then told we had a upgrade to a family room, our bags were taken to the room for us and as we entered the room our child was amazed to find toys a pop up tent and...More
Review collected in partnership with Jet2holidays
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank N4393QAamyp
Response from Pablo_Rey_Rodriguez, Director General at Hesperia LanzaroteResponded 2 days ago
Dear N4393QAamyp,
Thank you for choosing the Hesperia Lanzarote Hotel 5* for your holidays in this beautiful island.
I appreciate the fact that our Kids Room, with its toys and child-friendly setting, has been to your son's liking!
Our Resort is located in one of...More
Had the most amazing family holiday, could not fault the hotel at all, everything with jet2holidays was organised with perfect precision... will definitely be back here again soon. 5 stars all the way 👍🏻
Review collected in partnership with Jet2holidays
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank K8673AOkarenb
Response from Pablo_Rey_Rodriguez, Director General at Hesperia LanzaroteResponded 2 days ago
Dear K8673Okarenb,
Thank you for your lovely words!
I am glad your stay has been an excellent one, we hope to see you again soon!
Best Regards,
Pablo Rey
General Manager
Lovely welcome by Kante. Great variety of dinner buffet each night. Lovely selection of pools. Waitresses were so friendly, particularly with our little baby - very understanding. Lots of fun. Lovely walk from hotel down to the peer/harbour along the cliffside. Night time entertainment was...More
3 Thank Sergeblanco14
Response from Pablo_Rey_Rodriguez, Director General at Hesperia LanzaroteResponded 2 days ago
Dear Sergeblanco14,
Thank you for choosing our Resort for spending some relaxing family time in Lanzarote.
I am glad you enjoyed the service provided by our staff: we always try to create great experiences for all our guests!
With no hesitation I will pass your...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$161 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
335
Reservation Options
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Response from Pablo_Rey_Rodriguez | Property representative |
Good morning Sbharrison93,
Thank you for your mail!
As mentioned on other question, our All Inclusive meal plan has an upgrade price that changes depending on the period!
Should you decide to upgrade to said plan with our... More
Good morning Sbharrison93,
Thank you for your mail!
As mentioned on other question, our All Inclusive meal plan has an upgrade price that changes depending on the period!
Should you decide to upgrade to said plan with our Front Office desk, there are two main rules that have to be followed:
- You can decide to upgrade whenever you want during your stay but it has to last until the last day of your stay (For example, you cannot upgrade only for the 2nd, 3rd and 4th day of your stay if you are staying for week!)
- As well, with the upgrade you cannot choose it for alternate days (it has to be all in a row! If you upgrade on the 3rd day of your stay, it has to last until the last day!)
I hope this information will help you deciding.
We will wait for you, see you soon!
Best Regards,
Marco De Benedictis
Guest Experience Department
Response from Pablo_Rey_Rodriguez | Property representative |
Dear Ger O,
We are glad that you choose Hesperia Lanzarote for your special holidays.
Should you need anything special, or you have any question about your staying with us, please contact us via email.
Best... More
Dear Ger O,
We are glad that you choose Hesperia Lanzarote for your special holidays.
Should you need anything special, or you have any question about your staying with us, please contact us via email.
Best regards,
Viola Jin
Guest Experience Department
Response from Pablo_Rey_Rodriguez | Property representative |
Dear Dhuyton,
Thank you for your question.
Regarding the upgrade to all inclusive, the price are subject to change, actually is 40€ per p.p. and per night. Once you are here you can do the upgrade directly with reception... More
Dear Dhuyton,
Thank you for your question.
Regarding the upgrade to all inclusive, the price are subject to change, actually is 40€ per p.p. and per night. Once you are here you can do the upgrade directly with reception as well as an upgrade of room and it will end your last day at 12 pm.
The AI offers lots of advantages: including most of our drinks and foods in the resort, one visit to each of our a la carte restaurants subject to previous reservation in the concierge desks etc.
Best Regards,
Anna Vázquez
Guest Experience Department