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This hotel is Brand New as of November 2018 and let me tell you folks, it is amazing!!!
Don't take a blind bit of notice of the negative reviews and their attitude in their condescending reviews, after all the hotel is brand new and sure...More
I've found a good deal for this hotel, obviously because of being brand new and just opening. It looks fantastic and family orientated but I'm wondering if it would be suitable for couples. I would have thought there would not be many children given it...More
18 Thank Greycatluvs
Response from AndreinaM44, Director de Relaciones con Clientes at Fantasia Bahia Principe TenerifeResponded 4 weeks ago
Thank you for this apreccited review, we glad to know the you are interested on choosing Fantasia Bahia Principe Tenerife for your next vacation.
This is a family hotel but we want all our guest feel welcome, we can help you to choose...More
Arrived 11th November for a week . The rooms are amazing really comfortable & stylish. The public areas are beautifully designed.
My main complaint is about the swimming pools , there are 7 & the only one heated is designated for children . There are...More
20 Thank Maps546777
Response from Guide18152551377, Customer Service at Fantasia Bahia Principe TenerifeResponded today
Thank you for sharing your experience at Fantasia Bahia Principe Tenerife hotel.
We appreciate your detailed description of the hotel facilities and service, as we think it can be useful for many future guests.
For the moment the hotel have one of the...More
We have spent many a happy holiday in the Bahia principe hotels and was expecting the same standards from Fantasia. In some aspects the hotel is fantastic, the staff are very Friendly and helpful, the rooms are lovely, clean and spacious, the pool areas are...More
34 Thank Bmrecycling
Response from AndreinaM44, Director de Relaciones con Clientes at Fantasia Bahia Principe TenerifeResponded today
Thank you for choosing our Fantasia Bahia Principe Tenerife hotel for your recent holiday.
We regret to read that the hotel has not totally met your expectations, and that you were not satisfied with the variety and quality of the food at the...More
When you arrive in your transport you see the incomplete outside of the hotel. Yes it does resemble a building site but, although only half open it does look different on the inside. This view is also seen by local shopkeepers and they are keen...More
24 Thank Ian W
Response from Guide18152551377, Customer Service Department at Fantasia Bahia Principe TenerifeResponded today
Thank you for your review of Fantasia Bahia Principe Tenerife hotel.
We appreciate your detailed description of the hotel accommodations and service.
We always try to improve our service level to meet all client´s wishes and we take guests comments and criticism very...More
I’m following this post with interest, we’re due to visit middle of December and I’m hoping these food issues are only teething troubles though serving uncooked chicken is very worrying, also for such a large resort lack of... More
I’m following this post with interest, we’re due to visit middle of December and I’m hoping these food issues are only teething troubles though serving uncooked chicken is very worrying, also for such a large resort lack of hand sanitiser is extremely worrying and an outbreak waiting to happen!! We’ve just been on a cruise and you are not allowed there to use any dining area without staff standing with sanitiser and literally squirting it on your hands before you enter. You can not afford for dirty hands to be touching serving spoons that others will use so I think the sooner they implement something like this the better, it’s not being over the top it’s just ensuring that everyone doesn’t become unwell and you enjoy your holiday. I don’t know why that’s so difficult?
I really hope that they can up their game where the food is concerned .