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33 Toyakoonsen, Toyako-cho, Abuta-gun 049-5721 Hokkaido
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Room & Suite (209)
Dining (103)

About

#3 of 17 hotels in Toyako-cho
Location
Cleanliness
Service
Value

Welcome to Toya Kanko Hotel, your Toyako-cho “home away from home.” Toya Kanko Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Close to some of Toyako-cho's most popular landmarks, such as Hokkaido Toyako Summit Memorial Museum (0.2 mi) and Longevity Hand & Foot Bath (0.2 mi), Toya Kanko Hotel is a great destination for tourists.

Toya Kanko Hotel offers guests an array of room amenities including a refrigerator and air conditioning, and getting online is possible, as free internet access is available.

The onsen hotel offers a concierge, room service, and shops, to make your visit even more pleasant. The property also features a hot tub and an on-site restaurant. Guests arriving by vehicle have access to free parking.

If you’re looking for an Asian restaurant, consider a visit to Sobakura, Ippontei, or Demekin Shokudo, which are all conveniently located a short distance from Toya Kanko Hotel.

Plus, during your trip, don’t forget to check out some of the popular parks, such as Mt. Usu Funka Memorial Park, Toyako Gurutto Chokoku Park, and Ukimido Park.

Toya Kanko Hotel puts the best of Toyako-cho at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free internet
Hot bath
Sauna
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Restaurant
Breakfast buffet
Vending machine
Table tennis
Shuttle bus service
Hot spring bath
Massage
Open-air bath
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Bath / shower
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Chinese, Japanese
247Reviews11Q+A14Room tips
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Rawsilver wrote a review Dec 2019
Singapore, Singapore267 contributions104 helpful votes
Checked in for a one night stay. Tatami room was not very spacious for the 4 of us. The bathroom was small and compact. The onsen was very basic with 2 or 3 pools. No temperature indicator at the onsen. However, the scenery from our room was excellent. We could see the whole lake and even the Lake Toya 'Mount Fuji'. Breakfast items are adequate and quite delicious. Overall, it was a comfortable stay.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Chanaporn L wrote a review Jul 2019
Bangkok, Thailand156 contributions11 helpful votes
+1
This is a big hotel, located only few steps from the lake. The location is great we could see the summer firework from the hotel The room had a good lake view but a bit small for 5 people not so clean and even it was a non-smoking room still could smell the smoke along the hallway from other rooms. Japanese style dinner provided variety of food, the quality and taste was ok, the breakfast was great. The restaurant staffs were nice. There are variety and big onsens in the hotel 2 for men and 2 for women located in different floors. Nice place to spend with family, reasonable price, tax free shop at the hotel lobby and minimart opposite the hotel.
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Date of stay: July 2019
Rooms
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Janet S wrote a review Jul 2019
Brisbane, Australia17 contributions2 helpful votes
The staff at this hotel are very helpful even thou they have limited English. When booking we asked to be picked up at the train station by the hotel shuttle and this did not happen. We caught the local bus to the hotel and there is a bus stop right outside. We did book and use the hotel shuttle back to the train station and the driver was very helpful. There are numerous cafes at the back of the hotel but not all of them were open each night. The fireworks on the lake were a highlight as well as the walking path around the lake.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JoyJoy02 wrote a review Jun 2019
Singapore194 contributions49 helpful votes
+1
Hotel provides free shuttle bus from Toya JR station to hotel. Do send email to them to secure the timing in advance . The hotel is about 20 min distance from JR station. Saves the trouble of finding ur own transport to the hotel if you don’t drive. The hotel also provides shuttle bus back to JR station. Room is average with big window with lake view . Waiting for the night field fire work. Room is old dated , abit worn off, but to us is ok . Dinner is good too . We ordered a family private Osen at 3000 yen.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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AgeOfAquarius wrote a review Jun 2019
Mumbai86 contributions37 helpful votes
This is a 2-star Japanese-style onsen (hot spring) hotel right on Lake Toya with stunning views of the lake, its volcanic hill-island in the middle and snow-capped mountains beyond. The hotel offers a range of accommodation including dorm-style and family rooms with shared bathrooms. The main attraction is the onsen or public baths within the hotel supplied by the natural hot springs in the area - alas, we did not venture into that since we were not sure of the protocol and there was nobody to explain. However, everybody else in the hotel was walking around in their bath kimonos so I guess they used the hotel to its maximum value. We had booked a lake view room with proper beds (not tatami on the floor) which also had an area for floor seating and additional futons, so the room was reasonably large. There was a compact but fully functional bathroom attached (like on a cruise ship!). While the room was comfortable the lobby looked like a shabby old-style shopping centre while the corridors were long and gloomy. Set dinner consisting multiple plates and an elaborate buffet breakfast were included in the tariff which were quite varied and delicious .
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Date of stay: May 2019Trip type: Travelled as a couple
Room Tip: Lake view rooms is a must.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Loekito1824 wrote a review Dec 2018
Jakarta, Indonesia1442 contributions113 helpful votes
+1
Visited this Hotel June 2018. After i did some research where to stay nearby Toya Lake, finally choose this Hotel. However, i didn't regret it. This place is better than expected. The nice view from our Room. The fabulous view at lake toya can be seen from our Room. At night every 8.45pm, there will be firework show in the summer season. The shows can be seen clearly from our Room that whats make our stay more memorable. Our room has a coffee machine, that can be a morning friend while see the Lake TOya View from the room. For the Onsen, the hotel itself offer many variant place for the guest to spend time at their onsen place. The Breakfast was quite good. It offer many variety type of food although its not international buffet, however it has satisfied my taste bud. The Lychee was very delicious. It was sweet, juicy and the size is not too small. The Kaiseki Dinner was brilliant too. Because i booked for 3 rooms for 12 people, for dinner time the staff arrange a place for us to eat together. However, for smaller group of people, the dinner will be take place at their own room. This hotel also have their own shop for those who want to buy Hokkaido snack and souvenir. At the same level as the receptionist, the hotel has small arcade game. The Staff was very friendly and helpful. Especially the receptionist who can speak chinese, however i forgot her name. The staff who serve our Dinner also friendly too. This hotel also offer shuttle service from the hotel to the Toya Station, which is can save our money for the transport.
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Date of stay: June 2018
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jojopeng wrote a review Nov 2018
Singapore, Singapore260 contributions80 helpful votes
+1
I’m traveling alone. Before I arrive, I read the reviews here and was quite worried . I’m staying for 2 nights from 04-06 Nov. Booked directly from their Japanese website for the cheapest Mountain View room with 2 meals, only JPY7,200 per night including taxes. It’s quite a good deal for an onsen hotel at Lake Toya . Most onsen hotel either don’t accept solo traveler or its super expensive for room with 2 meals. I would recommend u to check the hotel Japanese version website for such deals. Take into consideration this is a very small town . Food options might be limited. So room with 2 meals is a good choice for me. ( breakfast and dinner ) :) , if u drive , then maybe it’s more convenient for food search. How to get to the hotel from JR Toya: please email the hotel after u make your room booking . They have free bus/van to pick u up at the JR Toya station. Pickup time starts 2pm. I emailed the hotel but didn’t get any responses or confirmation , so I have made preparations to take the paid shuttle bus from the JR station . To my pleasant surprise , hotel sent a driver to pick me up at the station , and I was the only one he’s suppose to pick up ! 😜 so I had a personal driver , just like what u see in Japan hour , from train station to onsen place hehe , good start to the overall experience. Driver uncle was very friendly and tried to explain the view that I see along the way up to the mountain .... my Japanese is limited , his English is limited too, I appreciate his effort and we still manage to understand each other . He’s a treasure for solo traveler like me. Check in: was smooth and seamless. Physical key is issued... and some papers on the important things u need to take note. They will ask u what time u want to have your dinner And dinner coupon is issued. Next day dinner u have to choose and collect again the next day. Room: retro is the word I would use. Very basic , not the usual hotel deco that u are used to. Functional and spacious room space , not the cleanest room I’ve been to but still acceptable.:) toilet is very small by Japan standard. Basically I only use the toilet bowl. All My bathing is done at the onsen place . Bed is ok , but pillow can be better. Onsen place is Convenient and u have all the cream, lotion , dressing table , powerful hairdryer, shampoo , conditioner , facial wash.... most of my stay here I am in my Yukata, cos it’s the most convenient dressing around the hotel. My schedule is : 04 Nov : check in , onsen , dinner , onsen , sleep. 05 Nov : wake up , Onsen, breakfast , activity , lunch , onsen , pack luggage , dinner , onsen 06 Nov: wake up, onsen , breakfast , check out Most of the time I’m not in my room , so though room is not of a modern standard , I’m totally fine. Staff: hmmm I didn’t see any rude staff. All staff that I have encountered are helpful and polite . I need to book a bus ride from hotel to my next stop Sapporo , bus is much cheaper than JR train, this required calling Donan bus company to reserve a seat. I didn’t do it in Singapore , one day before I check out , I just approach the front desk and they help me to call and have it settled! :) Food: breakfast is buffet style cos I think they have to accommodate for large tour group. Food is good, their yogurt taste awesome. Should try ! Dinner is individual Japanese set, based on the current season ingredients. I love it ! There’s sashimi, sukiyaki, little side dishes , one main dish , chawamushi,and dessert . Rice and miso soup is free flow. Overall, I had a pretty good experience in this hotel. Love it. Will stay again if I’m in lake toya again. Till next time....I’ll miss this place
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Date of stay: November 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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travelgals_ys wrote a review Oct 2018
Singapore, Singapore11 contributions11 helpful votes
It is for tour group , smoking hotel ( although we are locate in non-smoking level ) and old. dinning in room but the seafood not fresh. breakfast no good. Room is tiny. we are 5 persons. no space for luggage.
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Date of stay: October 2018
Rooms
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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SonRobert wrote a review Sep 2018
Da Nang, Vietnam164 contributions86 helpful votes
Staff at reception was so rude. They seem dont want we stay.Food is so so.The only thing we happy with is the view from room. So nice . In the evening we can see firewood. Some minute walk from Bus station
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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kdoi2017 wrote a review Sep 2018
Chicago, Illinois236 contributions82 helpful votes
This is an old hotel with good hot springs and great view of Lake Toya. Bathroom attached to our room was not functioning when we arrived, but they took care of it. They told problems due to lower water pressure at higher floors. Good location to Showa shinzan and volcano Mt. Usu-zan.
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Date of stay: August 2018
Value
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Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$83 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
toya kanko onsen hotel
LOCATION
JapanHokkaidoAbuta-gunToyako-choToyako Onsen
NUMBER OF ROOMS
131
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Frequently Asked Questions about Toya Kanko Hotel
Which popular attractions are close to Toya Kanko Hotel?
Nearby attractions include Toyako Visitor Center (0.5 km), Toyako Gurutto Chokoku Park (0.1 km), and Hokkaido Toyako Summit Memorial Museum (0.3 km).
What are some of the property amenities at Toya Kanko Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Toya Kanko Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Toya Kanko Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Toya Kanko Hotel?
Conveniently located restaurants include Boyotei, Wakasaimo Honpo Doya Lake Honten, and Hydune.
Are there opportunities to exercise at Toya Kanko Hotel?
Yes, guests have access to a sauna during their stay.
Does Toya Kanko Hotel have an airport shuttle?
Yes, Toya Kanko Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Toya Kanko Hotel?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Toya Kanko Hotel?
Many travellers enjoy visiting Former Mitobe House (11.2 km) and Geihinkan (11.2 km).
Does Toya Kanko Hotel have any great views?
Yes, guests often enjoy the lake view available here.