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Airone Wellness Hotel

Via Cassone 67, 95019 Zafferana Etnea, Sicily Italy
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Traveller (732)
360
Panoramas (24)
Room & Suite (208)
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About

#1 of 4 hotels in Zafferana Etnea
Location
Cleanliness
Service
Value
Travellers' Choice
The Airone Wellness Hotel has 62 rooms which include from the double rooms to the familiar rooms, differentiated in several typologies: standard, superior panoramic and junior suite, almost all have a balcony. Rooms are provided of the necessities for spending a nice stay, in each one there’s a private bathroom with hairdryer and toiletries, free mini-bar, TV Sat LCD with 32-inch screen, air conditioning, strongbox and tea facilities to allow to the guests to have always a hot drink whenever he want. Of the 62 rooms, 11 are placed in the Depandance, a three-storied building easy to reach directly from the parking, and enjoy a panoramic view on a grassy patio overlooking the eastern shore.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Car hire
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Massage
Solarium
Steam room
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private balcony
Safe
Minibar
Flatscreen TV
Bidet
Hair dryer
Room types
Mountain view
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quaint
Family
Languages Spoken
English, French, German, Italian
1,276Review19Q+A18Room tips
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Oilrig2016 wrote a review 4 Apr
Mosta, Malta3 contributions
The hotel is nice, beautiful location next to etna park and the staff are friendly. However what is the purpose of having an indoor pool and going with kids if under 5 cannot use it. If they are parent controlled. Otherwise can only thank them.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luca Trovato, Direttore generale at Airone Wellness Hotel
Responded 1 week ago
Dear guest, I am Luca Trovato, the general director of the “Airone Sicily Hotels” company, as well as the hotel company that owns the Airone City Hotel, the Hellenia Yachting Hotel, and the Airone Wellness Hotel where he stayed. Responding personally to his review, because it is my habit to read the comments of our guests. First of all, I thank you both for choosing one of our hotels and for the time you took to describe your experience. I learned of your dissatisfaction regarding the fact that children under the age of 5 cannot access the swimming pool located within the WELLNESS area, but I would like to point out that this very important detail is communicated by us at the time of booking . It is therefore not a surprise for guests arriving at the hotel. Our hotel, being a hotel that caters to different types of customers, including families, iwhich gives the possibility of allowing even our youngest guests to access the SPA, however, we adopt limitations for their safety , and to let other guests enjoy a wellness program without being annoyed by noise, since it is still a relaxation area. This is why we allow children aged five years and older to access only accompanied by an adult, only in a specific time slot, and only in the heated pool area, as the other areas are inappropriate for their tender age. I therefore renew my regret for your inconvenience, which however leaves me surprised to read, given that it was communicated to you during the purchase phase. For anything in which I can be of use to you, I will be at your complete disposal. Best regards Luca Trovato General Manager Airone
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Francesco B wrote a review Mar 2024
4 contributions1 helpful vote
Crossroads between the tiny cities of Etna and the summit of the volcano. Surrounded by greenery, this hotel offers all the necessary comforts for a couple's, family's well-being. Nice staying, highly recommended. Will return for sure.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Go book the SPA a couple of hours before your entry in the pools
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacques Dahan wrote a review Feb 2024
Brensbach, Germany1 contribution1 helpful vote
Except for a few individuals, the staff was unfriendly, especially at the spa, the reception, and the breakfast room. Every time we had to make a basic request , they gave us the impression that we were bothering them. Like asking for a freshly squeezed Orange juice, or for towels. The room (a suite) had no towels, and we had to ask twice to get them…We stayed there during the saint valentine and the spa was just unpractical since it was way too crowded. There were no beverages or fruits inside like you can find in most of the spas, and the staff was particularly unfriendly. During the evening, the music was so loud that we had the impression to sleep in a discotheque and when we asked until when they intended to play the lousy music, the answer was rude and just unacceptable. We understand the need to celebrate saint valentine with music to dance, but this should not happen at the cost of other guests‘s tranquility, and certainly not by justifying it in a rude way. .
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Eszter T wrote a review Sept 2023
2 contributions
+1
Perfect hotel with friendly staff and delicious breakfast. The garden and pool are fantastic and Mount Etna is nearby, so highly recommended for excursions. The view was beautiful from our room with large terrace. I can only recommend it.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luca Trovato, Direttore generale at Airone Wellness Hotel
Responded 19 Sept 2023
Gentile ospite, siamo felici di leggere parole così gratificanti. Per noi è essenziale che i nostri ospiti si sentano a casa. Ci impegniamo quotidianamente per migliorarci Speriamo di averla di nuovo come nostro ospite Cordialmente Reputation executive Grazia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage62192876647 wrote a review Jun 2023
1 contribution
+1
The location was great! It takes you only 15-20 minutes to arrive at the craters of Etna (Crateri Silvestri). The staff was VERY friendly and helpful. They gave us great tips for our trips. The wellness area was wonderful too and we spent a lot of time there. The rooms are good and facilities too. We definitively recommend you to stay there!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Veenusha P wrote a review May 2023
1 contribution
Was a very bad experience. I went there with my mum and we choose to spend time inside the spa and also we choose some treatments. They first didn’t give us enough time then we had to do the massage separate, and after that because my mum went before me when she came back was closing time apparently they just drop her in the hall with all the bags and wet hair saying to her now it’s close. When I came back after my massage I was thinking she was enjoying the spa for the half an hour but in fact she was left in the corridor waiting for me since I started the massage. After that I had to change my clothes in the commonal toilet which wasn’t really a problem but we didn’t have even a hairdryer. We had to leave there with wet hairs both of us which did made us become sick in the afternoon. Also we called before going to ask what we need to bring qnd the lady said about bringing everything like towels bathrobe etc. which in fact we didn’t use nothing , but mostly they didn’t even say to us “oh it will be closing time , so perhaps bring your hairdryer “ or maybe something as “if we would like to change the time because we would have not have time to change properly “ they just told to us to get a room just to shower and change but they didn’t even explain to us. And we said why would we have to get a room for just 1 hour ? We could have used our hairdyer in the commonal toilet. Anyway very very very bad experience. Never go there. I just wanted to spend some time between mum and daughter.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charlene M wrote a review Apr 2023
1 contribution
Not recommended!reception kept our ID cards and we spent 2 days looking for these documents, we also filed a police report.we asked many times for hotel to search for ID cards however they kept on telling us to ring again another time. We were sure that our ID cards were at reception but they did not look or search for them. not helpful,at all, arrogant.feedback by manager never received although wrote to them multiple times. Food is not good as well to top up everything. Loss of Identification cards is a very serious event and they kept our ID cards without returning these to us not even upon our departure.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela S wrote a review Jan 2023
Bavaria, Germany12 contributions12 helpful votes
Decent hotel, should be better cleaned though. Room a joke for a 4 star hotel. Bathroom tiny. Restaurant horrible. Never mind what’s on the menu, they bring sth else. Dishes and glasses need to be better cleaned (stains, crusts etc.)
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pruguy wrote a review Jan 2022
Bensalem, Pennsylvania744 contributions157 helpful votes
+1
An appealing building with comfortable rooms. A good location for visiting Mt. Etnea. The in hotel restaurant is decent. The views are nice and the pool is inviting. Our room had a nice size balcony overlooking the pool and the town of Zafferana below. Not much to see or do in town but there are a couple of decent restaurants. The staff was very helpful and always available.
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Date of stay: August 2021
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Douglas L wrote a review Oct 2021
2 contributions
The people are very friendly and helpful, the food is excellent with a nice wine selection. The rooms are roomy, clean and nicely appointed. The view out to the Mediterranean is incredible. The only disadvantage is the location isolated on a steep hillside with narrow winding roads. There is no place to walk or hike and you don't want to walk on these roads. Any trip away from the hotel will require either a taxi or your own car. Taxi prices seemed very high to me. Too bad the hotel doesn't have a shuttle into town.
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Date of stay: October 2021
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PRICE RANGE
HK$697 - HK$1,073 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
airone hotel zafferana etnea
LOCATION
ItalySicilyProvince of CataniaZafferana Etnea
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AIRONE WELLNESS HOTEL - Updated 2024 Prices & Reviews (Zafferana Etnea, Italy)

Frequently Asked Questions about Airone Wellness Hotel
Which popular attractions are close to Airone Wellness Hotel?
Nearby attractions include Oro d'Etna (0.8 km), Sicilia In Miniatura (0.4 km), and Chiesa di Santa Maria della Provvidenza (1.0 km).
What are some of the property amenities at Airone Wellness Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Airone Wellness Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Airone Wellness Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Airone Wellness Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Airone Wellness Hotel?
Conveniently located restaurants include Dolceria Salemi, Hosteria IL Porcino, and Ristorante Parco dei Principi.
Are there opportunities to exercise at Airone Wellness Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Airone Wellness Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Airone Wellness Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Airone Wellness Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Airone Wellness Hotel?
Many travellers enjoy visiting Parrocchia Maria SS. della Provvidenza (7.0 km).