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US$234
Fully refundable before Sat, 14 Oct
US$234
Fully refundable before Sat, 14 Oct
No prepayment needed
US$234
Fully refundable before Sat, 14 Oct
No prepayment needed
ExpediaUS$234
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Room & Suite (654)
Dining (203)
What is Travellers’ Choice?
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About
#19 of 139 hotels in Macau
Location
Cleanliness
Service
Value
Travellers' Choice
The St. Regis Macao is the finest locale on the Cotai Strip and is ideally situated within a prime entertainment center. Guests of the St. Regis hotel enjoy the finest restaurants and amenities typified by the incomparable St. Regis Butler Service.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Airport transportation
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
City View
Languages Spoken
English, Chinese, Filipino, Portuguese
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
93Great for walkers
Grade: 93 out of 100
74Restaurantswithin 0.5 km
71Attractionswithin 0.5 km
Estrada do Istmo s/n The Londoner Macao, Macau China
Name/address in local language
Getting there
Car HireSee all Macau car hire
1083Reviews11Q+A100Room tips
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Most Recent
This is my second time stay and this time as well as bring my relatives to enjoy the service in the house of astor. Thank you for your suite assignment, welcome amenities and wonderful room set up, I always believe the ladies and the gentlements of St Regis Macau is always the first class by their outstanding sevice to makes me feel like home, I would like to thank you for those ladies and gentlements, they are: Richard, Sam, Benjiamin and Ceci from FO Team, Casandra Chuah and Wang Mei Ling from Butler Team, it's my honor to met old friends and get new friends.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Review Updated. Hotel Manager and Front Manger dropped by while we were having lunch to discuss the problems listed in previous post, content updated and reorganized. Check in related issues Over promise: was told rooms will be available soon (1 in 20 mins, another in about an hr), but we didn't get the room keys until 3 hrs later. Also, if we were offered or given suggestions to have rooms in different levels for earlier room access, we would take it for sure as same level was not a criteria for us, unfortunately this choice was not given to us. Long lines: 30+ mins wait to reach counter on a sunday 2pm. No one offered anything while standing in line. Same line regardless of hotel membership status. 2. Information sharing Restaurant suggestion: Asked about restaurant suggestion, would be good to share how far it is away from hotel and what would the avg taxi fare be. Taxi Service: Asked front desk to reserve a taxi for us, we told them we have 7 people. They called a 6pax taxi, focusing us to split into two cars and pay double the price, both ways. If we would have known early, we would sought for other alternatives. 3. Restaurant related (The Manor) Services: We ate there for breakfast and lunch, both occasions, we noticed staffs were not attentive, missed drink orders, didn't serve water for 30+ mins after seated, ordered iced drink, but drink came to the table with ice already melted Speed: We ordered shortly after we seated, but food didnt start showing up until an hour later, one of the main dish didn't arrive until 1.5 hrs later. Most of us were not able to enjoy dessert as we rushed to prep for check out. Food quality: The fish that 1.5hrs late was overcooked and been sat on their table before it was served to us (plate was luke warm). All listed issues were reflected to the floor manager, and he apologized sincerely. Hope it will not happen to other customers in the future. There are some positive sides, like a cake, fruit plate and $12.5 USD wine to celebrate the special occasions, baby cleaning package., clean and nice rooms. But, the negatives outweight the positives and unfortunately we were not able to enjoy this trip after spending this amount of money. Note: Expectation was based on equivalent hotel experiences, if I'm staying in holiday inn, I won't be writing this.…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Other at The St. Regis Macao
Responded 1 week ago
Dear 143wc, Thank you for your great support. Rest assured, our Hotel Manager has followed up with the team personally, and more guidelines have been provided to our hosts to ensure these encounters are not repeated. Once again, thank you for your stay and great support. I personally look forward to welcoming you back in the near future. Sincerely, Eric Lo Quality Assurance The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great time at the St Regis Macao. I was unfortunately there during Typhoon Saola, but the hotel, especially the team at the Manor made my stay a great one. While the storm raged outside, I had fond memories of sitting at the Manor bar during happy hour and trying cocktails that the bartender, Neil, was experimenting with for his new menu, and Jonathan from the team was always bring around canapes with a flourish and making us feel welcome. I'm grateful to the team who was there when everything around was closed, and even though we couldn't go out, they did their best to make our time there an enjoyable one. 10/10 will visit again!
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 2 weeks ago
Dear 663zhangt, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at St Regis Macao Hotel from August 28th to 29th, 2023 for a relaxing getaway. The hotel is located in the heart of the Cotai Strip, within walking distance to many attractions and entertainment options. And I loved the location is so perfect that it is only 5 mins walk to my workplace. The butler and concierge service at St Regis Macao Hotel was exceptional. The butler team greeted me with a welcome plate of fruit and a welcome card, they even offered me a plant of cheese cake to my suite in the evening. I would like to express my thankfulness to butler Mia who was always attentive and responsive to my requests, whether it was press my shirt or prepare a coffee. The concierge was also very helpful. Luke from concierge team helped me for finding my umbrella left at the reception after I checked in and helped me to get my luggage back after checked out. I can feel the professionalism shown by the hotel staff, especially they called me by my last name whenever possible. The hotel also had a beautiful pool, a fitness centre, and several dining options. I especially enjoyed the breakfast of in room dinning, which I can have my breakfast with the stunning Cotai view. I also love the unnamed mocktail made by the talented Manor bartender, the mocktail was so good and I would definitely recommend my friends to try. I had a wonderful time at St Regis Macao and I would highly recommend it to anyone looking for a luxury and personalised experience in Macao. I can feel that I was welcomed as a Platium elite guest of Marriott Bonvoy. I would definitely stay here again for staycation. I would say this hotel worth for a Forbe’s 5-star rating.…
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 3 weeks ago
Dear JosephC4163, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We initially anticipated that with the influx of tourists returning to Macau, the check-in procedure would be a cumbersome task. However, upon our arrival at the lobby, hotel staff immediately came to assist us. Within a few minutes, we were comfortably seated, smoothly completing all necessary procedures and ready to embark on our journey. Every work post was well-staffed with employees proactively greeting guests. Their roles were clear, and they were well-trained, especially the butlers whose polite and fitting conversation left a deep impression. Furthermore, the hotel offers an eButler service, ensuring guests receive assistance at any time. I recall when we were enjoying ourselves in the pool, as the weather began to turn, the attentive staff immediately invited us to move to a cabana to prevent our belongings from getting soaked in the impending rain. The hotel went a step further by arranging a birthday cake and room decorations for me, creating a joyful experience for my family and me. Regarding food, whether it was the restaurant, in-room dining, or the poolside bar, everything was meticulous and delicious. I must also mention the hotel's fine dining restaurant, The Manor. With its elegant environment, it serves dishes made from high-quality ingredients sourced worldwide, including top-grade Japanese Wagyu, complemented with exquisite wines. The check-out process was equally efficient. Overall, the hotel received guests with the highest standards of service at every stage of our stay. I highly recommend this hotel for anyone seeking an exceptional hospitality experience in Macau.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 4 weeks ago
Dear leonorrosario, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Thank you the butler’s team ,you guys gave us a great celebration,specially want to say thank you to Ron and the male staff (I forgot his name ) you sing the birthday song to my son and take many nice photos with us ！ At last , must praise the nice view room and the clean up very nice house keeping team !
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 21 Aug 2023
Dear JoannaC3444, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent a long weekend at St Regis Macao for birthday celebration. Not our first time here. Still a very comfy and cosy hotel with luxurious beddings and Butler service. Special thanks to our Butler Leo and his team for the wonderful arrangement and, as well to Felix and team, for the highly efficient front-desk service. Also, nice pools and gym with friendly and helpful staffs. Perfect food and attentive service from St Regis Bar and Private Dining, too bad didn’t note down their names. Can’t thank them enough for the extended level of personalised service, will definitely visit again.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 6 Aug 2023
Dear ahA6359AX, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best service of all!! Especially 黎 GiGi has great customer service and she’s so nice!! Will definitely come back again for sure!! Also have really nice views and quality and people have very nice attitudes and good manners.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Find li gigi for service!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 19 Jul 2023
Dear V1225OFeileenc, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at the St Regis, Macau with my husband to celebrate his retirement and the level of service from start to finish was exemplary. Special mention must got to the hotel manager Stuart-Wayne Douglas and his equally charming and highly efficient front desk manager, George. There were a number of excellent Filipino staff members including George at the pool and Jonathan in the Manor restaurant, but also several others whose names I didn't note down, but who offered an excellent level of personalised service.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 10 Jul 2023
Dear HKJambo, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great peaceful hotel in the busy Macau peninsula. The hotel is clean, efficient and fully equipped with all the necessary and more than necessary amenities. The staffs are attentive and happy to provide assistance. The service is often beyond expectations
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Good for holiday
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Assurance, Owner at The St. Regis Macao
Responded 6 Jul 2023
Dear JK文, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Lily Chan Executive Office The St. Regis Macao
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$198 - US$354 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
400
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Claim Your ListingTHE ST. REGIS MACAO - Updated 2023 Prices & Hotel Reviews (Macau, China)
Frequently Asked Questions about The St. Regis Macao
Which popular attractions are close to The St. Regis Macao?
Nearby attractions include The House of Dancing Water (0.4 km), Skycab Cable Car (Wynn Palace) (0.4 km), and City of Dreams (0.2 km).
What are some of the property amenities at The St. Regis Macao?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Macao?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Macao?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to The St. Regis Macao?
Conveniently located restaurants include Chiado Portuguese Restaurant, The St. Regis Bar Macao, and The Manor.
Are there opportunities to exercise at The St. Regis Macao?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The St. Regis Macao have airport transportation?
Yes, The St. Regis Macao offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The St. Regis Macao offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The St. Regis Macao?
The staff speaks multiple languages, including English, Chinese, Portuguese, and Filipino.
Are there any historical sites close to The St. Regis Macao?
Many travellers enjoy visiting Our Lady of Penha (4.9 km), Mandarin's House (5.6 km), and Ruins of St. Paul's (6.1 km).