The Venetian Macao
Estrada Da Baía de N. Senhora Da Esperança S/N, Taipa, Macau China
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US$366
Fully refundable before Sat, 16 Dec
US$366
Fully refundable before Fri, 15 Dec
Easy and fast booking
US$366
Fully refundable before Sat, 16 Dec
Earn rewards for every stay
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Room & Suite (2646)
Dining (312)
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#4 of 6 resorts in Macau
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Venetian® Macao offers exceptional service and amenities. The 3,000-suite integrated resort features replicas of the famous canals & architectural icons of Venice, Italy. The resort offers Shoppes at Venetian, international restaurants, a 15,000-seat Cotai Arena, Venetian Theatre, upscale entertainment facilities that offer a unique experience, and one of the largest meeting and exhibition centres in the region. Suites are luxurious and spacious and span at least 750 sq ft (70 sqm).
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Valet parking
Wifi
Paid wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Art Deco Style
Languages Spoken
English, Chinese, Filipino
Location
87Good for walkers
Grade: 87 out of 100
45Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Estrada Da Baía de N. Senhora Da Esperança S/N, Taipa, Macau China
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12051Reviews138Q+A100Room tips
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+1
We spent three nights at the Venetian in Macao for our holiday. The hotel and our accommodation were of an exceptional standard. I am also greatly moved by the work of personnel. Daniel, from the reception, kindly assisted us with a late check-out and his commendable Korean language skills, which proved valuable as my mother is elderly and our flight was considerably late (early morning). He demonstrated his outstanding staff ethics which only add to the Venetian's reputation. Moreover, the hotel's location is ideal for easy access to local attractions, and the staff were more than willing to provide directions. Overall, I thoroughly enjoyed my trip to Macao with my mother, and I can highly recommend this hotel without any hesitation. Sincere Thanks for Daniel again.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 3 days ago
Dear Senna P, Greetings from the Venetian Macao! Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that our staff Daniel from reception provided you with exceptional service during your stay. We will be sure to share your kind words with Daniel, acknowledge his outstanding service. It is heartening to know that they demonstrated genuine willingness to help and made a good impression on you. We take pride in our team members' dedication to providing exceptional hospitality, and your feedback serves as a great source of encouragement for us. We will continue to strive to provide the same level of service to all our guests. Once again, thank you for sharing your experience. We look forward to welcoming you back to our hotel in the near future. Best regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was very nice and high quality. Also have big casino one of the best great food options to choose from the difference restaurant the staff are so kind thank you so much big wonderful stay i will coming back
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 5 days ago
Dear Sandra W, Greetings from the Venetian Macao! Thank you for taking the time to share your wonderful experience at our resort. It is fantastic to hear that the overall experience was great and you were satisfied with our casino and food options. It's always heartening to hear when hotel staff go the extra mile to make their guests' stays enjoyable. Once again, thank you for choosing Venetian Macao. We look forward to welcoming you back to The Venetian Resort hotel in the future for another great hospitality experience. Best Regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeffery is very kind and helpful. He speaks really good English :). He helped us during checking in and gave us all directions how to get to the room. It had a nice impression of the hotel because of him
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
⭐️⭐️⭐️⭐️⭐️⭐️ Concierge: Johnson helps us so much so we can go back to Hongkong airport safely. He is very helpful, friendly, and so patient to all of us. He tells us which bus or ferry to take from Venetian to the Hong Kong Border to Hong Kong Airport and go back to our home country, Indonesia.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Any thing you need. Go to the concierge and ask for help. There will be help-full employees that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 5 days ago
Dear Nathania S, Greetings from the Venetian Macao! Thank you for sharing your feedback about your visit to our resort! We are thrilled to hear that our team was able to assist you getting back to Hong Kong airport. We are delighted to hear that Johnson provided excellent assistance and was helpful and patient during the interaction. We will make sure to pass along your kind words to him. Our team members strive to provide exceptional service, and it is always rewarding to receive positive feedback from our guests. Once again, thank you for choosing Venetian Macao. We look forward to welcoming you back for more memorable experiences in the future! Best Regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeffrey and samantha in the front office were very helpful and supportive they showed us the whole passage and assisted us in every way possible and both of them were really helpfull with other guest a s well
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 1 week ago
Dear Hunny S, Greetings from The Venetian Macao! Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback and are delighted to hear that Jeffrey and Samantha provided you with excellent service and support during your stay with us. We believe that exceptional service is a cornerstone of our hotel, and we are thrilled that they exceeded your expectations. Please rest assured your kind words are shared with them and our entire team. Thank you once again for your positive review, and we look forward to welcoming you back to The Venetian Macao in the future. Best regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellence service by front desk ms. Catherine. Very professional, positive and smiling. NICEY! It was my first time stay here and the room was quite big and spacious. There are many shops and restaurants in the outlet. Super convenient! 2023/11/27 21:15
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 1 week ago
Dear dhlkgfd, Greetings from The Venetian Macao! Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received professional service and had an exceptional experience with our reception, Catherine. Please rest assure that Catherine will receive recognition for her outstanding service. Your feedback serves as motivation for us to continue providing exceptional experiences to all our guests. Thank you once again for your positive review, and we look forward to welcoming you and your family back to Venetian Macao in the future. Best Regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Average hotel ...pool is open 9 am morning but reception staff said open at 7am (no comminication btw departments for sure) anyway i walk 30 min to reach pool but closed and there is a sign saying pool closed because of own risk bla bla,what a joke weather was 27C Sauna and steam room extra charge even i stay de luxe suite,room service super expensive salad starting from 200mop I recommend sheraton and sofitel hotel..I can qurantee nothing special and unforgettable in venetian hotel
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 1 week ago
Dear black window, Greetings from the Venetian Macao. Thank you for selecting our hotel during your recent visit to Macao and taking the time to share your experience. We apologize for the miscommunication between the team and any inconvenience caused. Please rest assured your comments have been shared to related department to review and we will try our best to improve service quality. Once again, thank you for choosing to stay at The Venetian Macao. We do hope to have the chance to serve you again in the future. Best regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr Johnson from the main lobby (Concierge) was very helpful he had a solution for every query It is a 10/10 for him The rooms were very comfy and all the bathrooms for very clean and well maintained. Thank you Mr Johnson for making our trip so nice
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 1 week ago
Dear Getaway24413482707, Greetings from the Venetian Macao! Thank you for taking the time to share your positive experience with Johnson from Concierge! It is great to hear that he was able to assist with your query. We are great to know that our staff and service left a positive impression on you. We are sure that Johnson will appreciate your kind words and continue to provide exceptional service to guests. Thank you again for taking the time to write a review and share your experience with others. We look forward to welcoming you back to our resort in the future! Best regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My spouse and I traveled to Macau on November 17th, visiting attractions such as the Venetian Macao Resort, Macau TeamLab Supernature Space, and the Parisian Macao Resort, creating many wonderful memories. However, an unexpected incident occurred. When we descended from the Parisian Tower, my wife suddenly realized that her passport was missing. Despite searching the vicinity thoroughly, it was nowhere to be found. We were alarmed, as without the passport, continuing the journey, let alone returning to our country, became a problem, and our joyous mood vanished instantly. We sought help from two casino security guards, but they couldn't assist us. They recommended us to the front desk of the Parisian Hotel. We were received by Mr. TAKUKI YU, the front desk manager. He first reassured us not to worry, then asked about the places we had visited, and proceeded to make calls one by one to inquire about the passport. Finally, good news arrived! The passport had been picked up by a kind-hearted person and delivered to the Venetian Hotel. Our anxious hearts finally relaxed. Although we were not guests at the Parisian Hotel, we received such warm service. Mr. TAKUKI YU mentioned that guests from afar are all customers, which warmed our hearts! Here, we sincerely thank Mr. TAKUKI YU from the Parisian Hotel, the kind person who found the passport, and the security at the Venetian Hotel for helping to secure the passport. Wishing you all safety and well-being! Macau, we will definitely come back!…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 1 week ago
Dear Liu S, Greetings from The Venetian Macao! Thank you for taking the time to leave us a review. We greatly appreciate your kind words and are delighted to hear that you received excellent service from Parisian front desk manager, Takuki Yu during your visit. We understand that unexpected circumstances like missing the passport can disrupt travel plans, and we are glad that Takuki Yu provided you with exceptional assistance and support during this time. Thank you for acknowledging his outstanding service, and we will pass on your gratitude to him. Once again, thank you for your feedback, and we hope to welcome you back to our hotel in the future. Best regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice welcome with an upgraded room. The staff at the counter Jonathan C and Yan were so warm and friendly. Happily welcomed us and made us feel home. Thank you for upgrade and the great service. Will sure come back
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Operations Excellence Team, Other at The Venetian Macao
Responded 1 week ago
Dear Zhou M, Greetings from The Venetian Macao! Thank you for sharing your positive feedback with us. We appreciate your kind words and are thrilled to hear that you received great service from our team members, Jonathan and Yan. We pride ourselves on providing friendly and professional service, and it's wonderful to know that our team exemplified these qualities during your interaction with them. We will make sure to pass along your comments to them for their outstanding work. Your appreciation means a lot to them and motivates us to continue delivering memorable experiences for all our guests. Thank you once again for your positive review, and we hope to have the pleasure of serving you again in the future. Best regards, Stephen Tsui Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$131 - US$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
venetian macao hotel macau, venetian macao resort
LOCATION
ChinaMacau
NUMBER OF ROOMS
3000
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Claim Your ListingTHE VENETIAN MACAO - Updated 2023 Prices & Resort Reviews (Macau, China)
Frequently Asked Questions about The Venetian Macao
Which popular attractions are close to The Venetian Macao?
Nearby attractions include Casino at Venetian Macao (0.1 km), Eiffel Tower Experience at Parisian Macau (0.5 km), and The Grand Canal Shoppes (0.2 km).
What are some of the property amenities at The Venetian Macao?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
Which room amenities are available at The Venetian Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Venetian Macao?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Venetian Macao?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Venetian Macao?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao, Brasserie at Parisian Macau, and Urban Kitchen.
Are there opportunities to exercise at The Venetian Macao?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Venetian Macao have an airport shuttle?
Yes, The Venetian Macao offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Venetian Macao have airport transportation?
Yes, The Venetian Macao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Venetian Macao?
Yes, dry cleaning and laundry service are offered to guests.
Does The Venetian Macao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.