My first staycation after a month of pandemic self quarantine in Macau. Me and my brother’s family having staycation in Venetian Macao. We are choosing Family suite but unfortunately it was fully occupied. Front desk proactively offering alternative room upgrade to Verona Suite. Thank you Jonathan for your kindly offer. We are happy to stay in.
Very impressed by this warm service. Nice 👍 Front desk supervisor Serena walked us all the way to the north wing and showed her professionalism. This was a very pleasant stay. Thank you for upgrading our room and decorates the room for our special services.
這次跟朋友在威尼斯人渡假,令我有個愉快難忘的回憶,首先,入住前台部Jonethan C&Wayne熱情友好,知道我用餐升級了一間很大的房間,有枱可進餐,而且房內裝修給我溫暖舒適 This vacation with my friends at The Venetian gave me a pleasant and unforgettable memory. First of all, when I checked in, the front desk, Johnethan C & Wayne, was warm and friendly. Knowing that my meal was upgraded to a large room, there was a table to eat in, and the room was decorated to give I am warm and comfortable,
The experience was great and all of the people were very nice. And the room was clean and very comfortable. The food was also delicious. 总而言之这是一次非常棒的体验,如果有机会的话下次还会来这里,食物非常好吃,房间也非常整洁,住起来很舒适,所有的客服人员也非常亲切
Absolutely worth the money. Check in was quick and Fanny at front desk was very professional, she explained everything well and helped us pick a time with nice view. The hotel was well located, shops and restaurants were walkable. Definitely recommend
Welcomed by Stephanie & Tracy at front desk, nice room and excellent services was offered by the ladies. There's nothing can be complained in regards of the services and the room. I wish to come back in summer and I will.
Front office staff Kayee was very friendly and helpful. She upgraded my room and proactively offered excellent service. And it just takes few minutes to complete the check-in procedure with sufficient information. Great job!
I like 👍 venetien because every so good and perfact all staff Vicky Chan, Mandy and Thanawan so nice and very helpful for checking in as all the time and prepare kids amenities I will come back to stay again 👍👍👍👍
one of the things I take away from this hotel was the exceptional service provided by the staff, especially Mike from the Hotel front office. He was very thoughtful and attend all our needs with care. Definitely a hotel to revisit.
it was an unforgettable birthday celebration. I didn't expected that the room was that huge, nice and clean, complete amenities. I appreciate the room upgrade. a big thanks to Darrel at the check-in reception and Kevin for their professional and amazing service. I really did enjoyed my stay.
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