InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel

InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel

Traveller (5053)
Bathroom
Room & Suite (538)
Le Buffet
Dining (203)
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About

4.5
#17 of 116 hotels in Macau
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Water park
Kids stay free
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Adult pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Art Deco Style
Park View
Languages Spoken
Chinese, Filipino

Location

Estrada Do Istmo Lote 3, Cotai Strip, Macau 999078 China
Name/address in local language
4.5
4.5 of 5 bubbles4,565 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Parisian Macao, an IHG Hotel, is often lauded for its opulent atmosphere and Parisian flair, despite some areas that reviewers suggest could use a refresh. Guests commend the pristine conditions and the attentive service, though the hotel's value proposition is occasionally questioned due to extra charges. While the rooms are celebrated for their cleanliness and space, a few visitors feel they lack character. The amenities, including the impressive pool, are popular, but extra fees for certain facilities have not gone unnoticed. The hotel's prime location, however, consistently receives high marks for its convenience and access to local attractions.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory

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4,565Reviews57Q+A100Room tips
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Detailed Reviews
TravelNGFam wrote a review Jan 2020
Hong Kong, China
4.0 of 5 bubbles
We enjoyed our stay in the family room at the Parisian. Kids were happy that they got their own mini robes and slippers. The pool was heated and had a great view. Breakfast was fine, but it was strange that our family room only included 2 breakfast for adults and we had to pay extra for the children. Why would we book a family room with a bunk bed if we were only 2 adult travellers?
Read more
Date of stay: December 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oliverli wrote a review Feb 2021
China
5.0 of 5 bubbles
I am travelling with my wife and my daughter, I took free shuttle bus from Gong Bei border gate go to this hotel, when we arrival this hotel , one bellman friendly greeting to us and offer luggage service, inform us we can direct go to counter for check in , when our room ready , our bellman will deliver the luggage to the room. This is a good improvement. when we go to the front desk counter ,the staff warmly introduce hotel facilities and restaurant direction and also did room free upgrade to us and offer late check out. The overall experience was excellent. Thank you.
Read more
Date of stay: January 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: suit are large and good view can see the tower.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Lcmflily wrote a review Jan 2020
Hong Kong, China
5.0 of 5 bubbles
I have booked the Macao Package with Parision Macau directly and I have requested for a higher floor in order for me to see the view at night better since it was my first time staying in Parision and is my birthday . Lucas Lin came back to me knowing that it was my birthday mentioning a complimentary cake will be given to me on the day which I am arriving. After 1 day Lucas upgraded my room to Deluxe King with Eiffel tower view. Was so glad and happy. Then next day after they upgraded my room they offer me VIP lounge service which I can use them while I am in Macau. Wira (Indonesian Chinese) called me to inform me on this mentioning I am lucky ones to be selected on using this lounge free of charge.

On 11 Jan upon my arrival I went into the VIP lounge and Tiffany took care of me and my husband very well. We went to the lounge to have a drink and snacks as we took ferry to Macau so we just wanted to rest a while before starting our Macau plan of sightseeing and eating.

Wira came in and saw me and we greeted each other. Tiffany and Wira has given be a small box of Godiva cholocate. Tiffany helped us to take a photo and at night when we went back to our room we saw the cake and the photo being framed up for us.

Overall the experience is very good. Tiffany and Wira are really friendly and kind to us. They have given their best to service us.

I did not managed to see Lucas but was grateful that was offered a complimentary birthday cake and free upgrade of the room to Deluexe King Eiffel Tower.

Thanks to Lucas, Tiffany and Wira.

Lastly the room was clean and tidy. The location is very good with access on the bridge to Sands shoppers, inside Parision there is also shopping and etc.

The observation tower at 37 floor was really nice especially the night view.

Lily
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Campsay upon Crooked wrote a review Feb 2021
Houston, Texas
1.0 of 5 bubbles
The lighting in the room is dim to the extent that it causes headache; told the staffs about that but simply received a reply "sorry, that is all lighting we have".

Was told that I could display my iPhone to the TV but ended up not working; called the front desk about that but they initially helped and said "it does not work". Staffs only helped when I told them that phone-TV connection is what promised when booking the hotel, but it still took them 2 hours to fix this problem.

Do not book this hotel if you are going to order food delivery - it took 20 minutes for you to come down to the entrance to get the food.

I initially had great expectation to this hotel, but that expectation was just very much under-fulfilled.
Read more
Date of stay: January 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quality Assurance Representative, Other at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel
Responded 1 Feb 2021
Dear BingX2643WF, Bonjour! Thank you for taking the time in sharing with us the feedback of your recent stay at The Parisian Macao. We regret to learn that your visit did not meet your expectations. Please allow us to apologize for the inconvenience caused. In order to improve our service quality and follow-up your comments with the concerned Departments, we would be grateful if you may contact us at customercare@sands.com.mo with your Reservation details. We look forward to hear from you soon. Best regards, Diogo Silva Operations Excellence Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily F wrote a review Jun 2020
Macau, China
+1
4.0 of 5 bubbles
Currently there are different packages/ room rate to choose, some with complimentary entry to Qube or the
Aqua World. I booked the room only as the kids may enjoy the bunk bed and the room decor. Complimentary upgrade plus 5pm check out. I only need the late check out.

One adult and two kids (age 7 and 3). If you need space for the family or you are used to staying in suites, this family room maybe a bit small for a family of four. Kids under 10 is okay. Though it is still fun to try out this room. We were at the North Wing facing their four seasons. So guessing the South side face the tower.

Summer time now. At 10am, hotel pool already packed with guests, we tried the pool bar and got served by John and Joe. All staff we met are very nice and kind.

Aqua world is quite relaxing before 14:00. Then lots of guests and little ones. Depending on the age of your kids whether you will be relax or stressed to chase them around. Hotel guests has a discount, all tickets are the same price. No adults or child price for aqua world.

Qube at this time needs to wear mask, so I have no intention to play a visit.
Read more
Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuiGs wrote a review Jan 2020
Hong Kong, China
5.0 of 5 bubbles
This is our 3rd trip to Parisian Macau within the last 6 months. We always love going to Macau and recently have been choosing Parisian as our favorite hotel of stay. We would like to thank Susan Masih for her excellent service and care and giving us the confidence to always choose Parisian as our hotel of stay whenever we visit Macau.

We travel with a baby and toddler so things are never easy and it is so important to us that things go as smoothly as possible (e.g check in, room amenities and all things that does not go to plan).

With our most recent stay in December, we had an excellent experience and smooth check-in assisted by Mr Wira Dharmawira. He was very understanding and helped to arrange our room at soon as possible so that the family could unload and the kids could recharge from the traveling before exploring hotel. He was also very proactive to introduce the hotel facilities and the kids enjoyed Qube Kingdom very much. Too bad it was too cold to swim, next time we would love to try the Water world very much.

As for the hotel, we stayed in a Famille room - which is perfect for a family of 4. There is a double bed for the parents and bunk bed for the kids. Kids love bunk beds! The room is also decorated nicely and extremely kids friendly equipped with children amenities. Our youngest actually is not able to stay in the bunk bed as yet, but the room is able to still fit a baby crib, spacious!

Excellent choice of restaurants and at the perfect location. Walkable distance to other hotels nearby via connecting bridges so you can stay indoors and easily push a stroller without needing to walk out to open street with young children.

Overall, we enjoyed our stay everytime and will surely visit again in the near future.

- Cheuk Family
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allan wrote a review Mar 2020
1.0 of 5 bubbles
We went to Parisian hotel with some friends for dinner..Only few outlets are opens.
We thought Brasserie is still open but…..it's closed . No western restaurant are open in Parisian & Venetian hotel So disappointed not only business they don't care about customer value .
After that we went to Galaxy hotel they give good option for dinning .Can choose many dinning option with western food which is become our favorite place in macau .
Read more
Date of stay: March 2020
1.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customercarescl, Manager at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel
Responded 4 Mar 2020
Dear Allan, Thank you for taking the time to share with us the feedback of your recent stay at The Parisian Macao. We regret to learn that you were not able to enjoy exquisite cuisines at our signature restaurants due to the temporary closure in response to the current situation that is affecting the globe. Allow us to apologize for the inconvenience caused. Please note that the closing of our outlets and facilities is to guarantee the safety of our guests. Be assured that your invaluable feedback will be shared with the concerned department, it will definitely help us to improve. Please do not hesitate to contact us at customercare@sands.com.mo if we can be of any further assistance. Last but not least, we look forward to welcome you back again in the near future at The Parisian Macao. Best Regards, Yoyi Cheong Operations Excellence
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs Sam wrote a review Jun 2020
1.0 of 5 bubbles
Booked 2 rooms to stay there with family in jun 2020. No one showed us where to go to the hotel room after check-in, we had to walk around with one of the family members on wheelchair n to carry our own luggages to find n ask around where are the lifts to go up to the room.

I requested to stay in non smoking rooms but end up with one of the room is full of cigarette smell...so smelly!

When we went up to their Eiffel Tower with a wheelchair, on one at the tower ticketing reception opened the entrance of the lift nor even told us we could take lift to go up! We ended up had to ask my elderly to get off from the wheelchair n take the escalator!

Pls note that they are not giving out the rooms for free, I paid almost USD190 / night without breakfast just to to have a short staycation with family but sorry I won’t recommend this hotel to locals nor tourists as it’s only a so call luxury hotel with NO service at all! If Parisian thinks that we as locals are not deserved any service from them ..then I would suggest that they should stop their business until the real tourists come. Don’t ask our locals to support you during this difficult time as you are not deserved it!
Read more
Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customercarescl, Manager at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel
Responded 28 Jun 2020
Dear Mrs Sam, Thank you for taking the time to share with us the feedback of your recent stay at The Parisian Macao. We regret to learn that you encountered these unpleasant situations during your stay. Please allow us to apologize for the inconvenience caused. Please be assured that this is not the service standards we always aim to offer to our guests. We would be grateful if you may provide further details of your experience so we could follow up accordingly. Please contact us at customercare@sands.com.mo. We look forward to hear from you soon. Best Regards, Yoyi Cheong Operations Excellence
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pathfinder599753 wrote a review Feb 2021
Macau, China
5.0 of 5 bubbles
We had the above type of room on Chinese New Year's Eve for a 'staycation'. Our daughter had wanted the novelty of a bunk bed. The room is thoughtfully planned, with features including a small section of the hallway that has wall magnets for children. There is also a toy box. Normally that would have soft toys. But possibly due to safety considerations relating to the pandemic, those items were not stowed currently, so best for your child to bring a few items along.
Our visit was probably atypical of the average stay, in that we had the benefit of a VIP host, in our case, a charming and talented person called Susan.
She and her colleagues went above and beyond our expectations in terms of making sure we were happy and comfortable during what was only a short stay.
An example is that Susan organised a booking for our daughter at Qube Kingdom, the children's play zone at the Parisian. For those parents interested, it has an outdoor as well as indoor play area (weather permitting) that includes a fully-staffed carousel. That part is almost like having your own private fairground.
The hotel business is that: a business. But for a hotel operation to stay in the guest's mind, it must also be an 'experience'. The Parisian Famille Room stay was a great experience, thanks to Susan and her many and great colleagues.
Read more
Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily F wrote a review Jun 2021
Macau, China
+1
4.0 of 5 bubbles
All staff we met are very attentive, including e-mail correspondence with room reservations. We stayed in the Lyon Suite with double bed. Very grateful for being offered the VIP floors. The suite is surprisingly new, there’s a kitchenette, and a massage function bath tub too. I don’t remember these items are available in the one bed room Lyon Suite we tried some years ago. Not sure if it’s the VIP floors that matters. Last year we tried the familie room which is quite worn out, and small and not functional drainage.

I appreciate the slippers, being in different size and colours, so the whole family can manage to distinguish which belongs to which.

I purposely stay at The Parisian for making sure I can get into Aqua World. My last year experience was, Aqua World was too crowded and serve hotel guests only (at peak times). I don’t want to disappoint the kids. Moreover, to my surprise, at this time of the year, it’s very quiets even at Qube.

Tried Market Bistro. The food is okay with an affordable price.
Read more
Date of stay: May 2021Trip type: Travelled with family
Room Tip: For foreigners, the bed might be bit small. We packed a family of four in the Lyon Suite. The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaqz E asked a question Dec 2019
Palawan Island, Philippines70 contributions32 helpful votes
Hi! Is there a free shuttle bus from the Macau Airport?
Answer from Alf_rasay
Antipolo City, Philippines702 contributions57 helpful votes
Yes, and its free. In fact all shuttle between hotels and the one going to the Starworld hotel in the city is also free.
Answer from Mizhi
Malaysia18 contributions7 helpful votes
The free ferry basically is to Hong Kong, and free ferry only found in 2days and above stay package promotion. Unless you plan to go to HK for day-trip during your stay in Macao, otherwise this promotion it is not useful. Or, if you from HK and go to Macao for a short stay, then you may use this route to travel back to HK for free with their T&C apply.
Answer from MichelleMYO
Quezon City, Philippines21 contributions6 helpful votes
There are buses available in the hotel going to old macau
Answer from Lenoj Anthony
Hong Kong, China425 contributions87 helpful votes
The room is a 72-meter square and yes one is a queen bed and the other is a king bed, can definitely take 2 adult and a kid.
buddybuddy wrote a tip 10 Jul
Hong Kong, China243 contributions191 helpful votes
5.0 of 5 bubbles
"dont go swimming before 3 p.m., too hot and too easily get burned!"
Read full review
Evezhenya wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Family room is very suitable for kids."
Read full review
Jonathan A wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Best Eiffel Tower pic is from the ground floor. Pic at Level 7 only captures half of the tower but great for sightseeing"
Read full review
directorkathyPA wrote a tip Jun 2024
Quezon City, Philippines2 contributions1 helpful vote
5.0 of 5 bubbles
"Don't be fooled. The best view on pics of Eiffel is on the ground floor. L5 or L7 free deck view is good for sightseeing"
Read full review
Molly A wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Free entrance to the pool and the aqua park."
Read full review
Not the right property for you?
There are more places to choose from in the Macau area.
PRICE RANGE
HK$1,124 - HK$2,280 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
3,000
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL - ALLIANCE RESORTS THE PARISIAN MACAO, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel
Which popular attractions are close to InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Nearby attractions include Fortune Diamond at Galaxy Macau (0.4 km), Eiffel Tower Experience at Parisian Macau (0.08 km), and Londoner Macau (0.5 km).
What are some of the property amenities at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Conveniently located restaurants include Chiado Portuguese Restaurant, Crystal Jade La Mian Xiao Long Bao, and Brasserie at Parisian Macau.
Are there opportunities to exercise at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel have an airport shuttle?
Yes, InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel have airport transportation?
Yes, InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental - Alliance Resorts the Parisian Macao, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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