Eurostars Royal Tanau
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About
4.5
#5 of 10 hotels in BaqueiraLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Great View
Languages Spoken
English, French, Spanish
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Pool
Bar / lounge
Bicycle rental
Hiking
Spa
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Horseback riding
Ski rentals
Ski school
Skiing
Billiards
Darts
Facial treatments
Hammam
Massage
Ski In / Ski Out
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Location
Carretera de Beret S/n, 25598 Baqueira Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
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Barcelona-El Prat Airport
182.9 km•
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30 Restaurants
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Detailed Reviews
Spent a skiing weekend with the family. Everything was great about this hotel, but the service of the staff was exceptional! They helped with every little thing, from carrying equipment to getting me diesel when my car ran out of it. Physically, the hotel is modern, the rooms are very spacious, clean and comfortable. Breakfast was great and with lots of options. Chairlift directly to the 1800 base is 100m from the hotel. On the way back, you can come back by the same chairlift, or ski all the way down to across the road from it. Renal shop in front of the hotel.
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Date of stay: March 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent 4 days here on a short ski trip to Baqueira. It is located in Tanau, which is not really in the Baqueira area, but it is great if you're looking for a more quiet area. There are lifts about 100 m down the road, where you can also park your car for free if you don't feel like coughing up the 25€/night fee the Hotel charges.
The staff is super friendly and very attentive. They even gave us a bag with a few treats for the journey back.
Good spacious rooms overlooking the mountains could be a little less hot, but I guess that's the thing with mountain hotels.
The SPA is paid for (20€), but it feels great after a day in the slopes, especially the outdoor jacuzzi.
Only had breakfast in the meal plan, but the food was great, even though the variety wasn't much.
Overall, a great hotel up to the Melia standards.
The staff is super friendly and very attentive. They even gave us a bag with a few treats for the journey back.
Good spacious rooms overlooking the mountains could be a little less hot, but I guess that's the thing with mountain hotels.
The SPA is paid for (20€), but it feels great after a day in the slopes, especially the outdoor jacuzzi.
Only had breakfast in the meal plan, but the food was great, even though the variety wasn't much.
Overall, a great hotel up to the Melia standards.
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Date of stay: March 2015Trip type: Travelled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Director General at Eurostars Royal Tanau
Responded 15 Mar 2015
Dear Armindolx, it was a pleasure to welcome you as our guest in Meliá Royal Tanau. We want to thank you for your feed-back and for the time you spent in writing it. Our guests' comments are essencial to us to know what we can improve and what is most appreciated by our clients. We are glad to know that you spent a nice holiday with us and we hope to see you again in Tanau next year. Best regards, Xacobe Bartolomé Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed very much our trip. The location is very good for skiing, close to the ski lifts and the staff is very professional and nice. Breakfast is very good. After skiing, you could have a snack and a drink playing billiard.
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Date of stay: December 2018Trip type: Travelled with family
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Director General at Eurostars Royal Tanau
Responded 14 Jan 2019
Dear dragosa140, It is great to hear you that you had an enjoyable stay with us and it is a pleasure for all the team to know that you were delighted with the hotel facilities, location and our staff. We are constantly working on providing our very best services for our guests and we are glad to see that our attempts are appreciated. Our appreciation again for sharing your experience and we look forward to serving you in the future. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We choose an apartment looking for more space and Melia’s quality standards but it didn’t happen. The apartment was in a terrible shape, dark, full of black flies, with a broken mirror in the bathroom, no phone to call reception, the cleaning lady forgot all the dirty sheets... when we explain it at reception we were told to book a better apartment next year. How am I supposed to know the good apartment? If I book through Melia is because I understand the would rent high quality apartment no what we got.
The swimming pool is too small, no place for parents......
Breakfast was always too busy and too little staff.
The swimming pool is too small, no place for parents......
Breakfast was always too busy and too little staff.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Director General at Eurostars Royal Tanau
Responded 8 Jan 2020
Dear Meugeniam2017; We deeply regret that you were not completely satisfied with your stay, for which I would like to offer my sincerest apologies for the inconvenience you describe. We have already pass all your comments about the Sol Blaneu Apartments to the Manager of Technical Services in order to take the necessary actions to improve our services and avoid similar situations in the future and thus achieve an unforgettable experience We hope that this is not a reason to welcome you again. We truly hope you can give us a second chance so you can see all the improvements. Yours Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel could not be located better. Unfortunately, the quality of the breakfast and restaurant is rather poor. Also, the common areas where taken over by an unruly crowd of children from the next door apartments which made it impossible to enjoy a bit of quiet after a day of skiing.
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Review collected in partnership with Meliá Hotels International
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
· Decor maybe 5 star but facilities are 3-4 star. Maitre in restaurant was rude on occasion. Desk staff and bar staff friendly and helpful but drinks were served in incorrect glasses and all gin and tonics served with ice and lemon (not lime, orange, cucumber etc depending on brand of gin). Although this may sound picky, this is now fairly basis and when you are paying 15 Euros for a G&T it should be served correctly. Bar area was tiny and restaurant was also very small and although fine for breakfast, not a place where I would choose to have dinner. This is particularly difficult when there is only one other restaurant nearby otherwise you have to drive.
Pool and spa dark, small and basic. Facilities in our room were poor. Fridge did not work, no tea or coffee making facilities in the room. No english channels on tv and could not use the DVD player at first as there were no leads in the back of it. Peeling paint on the walls. Toilet roll holder had fallen off the wall and remained on the floor for the first three days. No plug for the bath so it couldn't initially be used and when a plug was delivered the jacuzzi in the bath did not work.
Boot room and lockers were very basic indeed, Matted flooring was ripped and damaged, the lockers had to be opened and locked by the reception staff as no keys were given out. We have stayed in 4 star hotels with far superior facilities. Sorry but this hotel was very disappointing.
Pool and spa dark, small and basic. Facilities in our room were poor. Fridge did not work, no tea or coffee making facilities in the room. No english channels on tv and could not use the DVD player at first as there were no leads in the back of it. Peeling paint on the walls. Toilet roll holder had fallen off the wall and remained on the floor for the first three days. No plug for the bath so it couldn't initially be used and when a plug was delivered the jacuzzi in the bath did not work.
Boot room and lockers were very basic indeed, Matted flooring was ripped and damaged, the lockers had to be opened and locked by the reception staff as no keys were given out. We have stayed in 4 star hotels with far superior facilities. Sorry but this hotel was very disappointing.
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Guest Experience Department at Eurostars Royal Tanau
Responded 14 Jan 2019
Dear Echuk, Firstly, thank you for having taken some of your valuable time to send us your comments, we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We very much appreciate your kind words used to describe our staff, I will share your lovely feedback with our team who will be glad to know that our effort is appreciated by our guests. We are deeply sorry to read that this time your impressions about the hotel and about some of our facilities was not as pleasant as we wished. We apologize if they did not reach your expectations. We truly hope that you come back and give us another opportunity to receive you in Melia Royal Tanau and change your last impression. Best Regards, Guest Experience Department.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very disappointed. The personal is not really friendly, almost strangely unfriendly for spanish people. Breakfast for 5 star hotel very poor. And, please, don't eat from room service or bar menu (is the same). Whatever you take is almost awful. (we had soup, pasta and pizza). Was not eatable. And they are in serious need of at least "refreshing" the hotel (renovation). In the pool peeling paint and everywhere in general.
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Review collected in partnership with Melia Hotels International
Date of stay: March 2014Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Director General at Eurostars Royal Tanau
Responded 18 Dec 2014
Dear Tatiana, Many thanks for spending your time writing this feed-back: our guests’ opinion is essential for us in order to improve our service. We regret that you were not as satisfied with your stay as we would have liked, we will take into consideration your comments to make the changes that can guarantee our guests’ complete satisfaction. Hoping to welcome you as our guest in one of our Melia Hotels, Best regards. Xacobe Bartolomé Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a wonderful 4 night stay at this gorgeous property. We received a warm welcome at reception and were instantly made to feel at home. This was my first time here and will definitely not be my last. I came with my sister, who has stayed a couple of times before, and was greeted like an old friend.
The staff are charming and English is widely spoken. They were attentive to our every need, and we appreciated all the little extras, from our welcome platter of macaroons, to a birthday cake and greetings for my sister, and the unexpected pleasure of send-off goodie bags for our journey home, containing sandwiches, water, cookies and fruit. What a lovely gesture - it was like being seen off by family!
When returning from a hard day's skiing, it was so lovely to come into the beautiful and homey lounge for hot drinks and sandwiches and snacks.
The beds are very comfortable, and the bathrooms are modern and spotlessly clean, equipped with all the toiletries you need, and very high quality towels. The maid service is excellent and they make sure you don't run out of anything.
Just steps from the hotel, you will find both ski rental and lockers, and a chairlift to take you up to a massive choice of pistes. This has to be one of the most convenient places to ski from in the area, but it is the staff who make it so special. A big thank you to Pedro and his team for making this such a memorable holiday. I can't wait to come back.
The staff are charming and English is widely spoken. They were attentive to our every need, and we appreciated all the little extras, from our welcome platter of macaroons, to a birthday cake and greetings for my sister, and the unexpected pleasure of send-off goodie bags for our journey home, containing sandwiches, water, cookies and fruit. What a lovely gesture - it was like being seen off by family!
When returning from a hard day's skiing, it was so lovely to come into the beautiful and homey lounge for hot drinks and sandwiches and snacks.
The beds are very comfortable, and the bathrooms are modern and spotlessly clean, equipped with all the toiletries you need, and very high quality towels. The maid service is excellent and they make sure you don't run out of anything.
Just steps from the hotel, you will find both ski rental and lockers, and a chairlift to take you up to a massive choice of pistes. This has to be one of the most convenient places to ski from in the area, but it is the staff who make it so special. A big thank you to Pedro and his team for making this such a memorable holiday. I can't wait to come back.
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Date of stay: March 2017Trip type: Travelled with friends
Rooms
Cleanliness
Service
Room Tip: Mountain view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Director General at Eurostars Royal Tanau
Responded 7 Jan 2018
Dear travelfania, We can not thank you enough for letting us know how much you enjoyed your vacation with us at the Meliá Royal Tanau hotel. Do not hesitate to do everything possible for your team, your stay here is more than enough, thanks for everything to them, who have made you feel at home. We will be happy to assist you with anything we need in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous hotel in amazing location with unbelievable skiing for all abilities. Informal luxury with attentive and cheerful staff. We got trapped in a mountain restaurant and the doorman came and found us in the Hotel Porsche. Nothing was too much trouble. Snow bar during the day with complimentary drinks and sandwiches, soup and pastries (with popcorn making machine for the children) was an unexpected bonus.
We would never stay or ski anywhere else now!
We would never stay or ski anywhere else now!
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Review collected in partnership with Meliá Hotels International
Date of stay: February 2017Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xacobe B, Director General at Eurostars Royal Tanau
Responded 13 Jan 2018
Dear DougalDuttonDog, We cannot thank you enough for all of your beautiful words with reference to your stay in Melia Royal Tanau. We are glad to hear you have enjoyed plenty of all of our facilities. We want to let you know that we’ll keep working in improving everything so that for any other stay you feel even better here. Get our best regards from Baqueira, Yours sincerely, Xacobe B. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives include a really good breakfast, friendly reception staff and close proximity to the ski lift. But this hotel simply isn't worth the money. It's at very best a 3 star hotel but it felt out of date, the first room we had was terribly stuffy and I can't comment enough on how it just didn't warrant either it's star rating or the money per night that the hotel charges. All of the staff were very helpful so this goes in favour of the hotel but it doesn't take away from the establishment itself. Also, the 'included' snacks in the pool room are quite poor and very basic - great if all you want to eat is sugar. This is my first negative review on trip advisor, written with the hope that the hotel gets the update and price adjustment that is seriously needs. (Final note - excellent waiter on the main bar, really friendly and pleasant guy, all of the staff were good in fairness)
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Date of stay: January 2016Trip type: Travelled with family
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi!
In Meliá Royal Tanau you can find a snack bar open all day long and a restaurant a la carte open during dinner time.
Close to the hotel, in Tanau, there are a couple of bars. The closest restaurants are in Baqueira or in the other villages of the valley.
Hoping to see you soon in Tanau,
best regards.
Xacobe Bartolomé
Hotel Manager
Meliá Royal Tanau
Hay una q pueden ir niños q no es de pago. Se que hay otra en el spa que si es de pago, pero esa no la conozco.
Si, pueden acceder a la piscina pero no al SPA
Creo que no dispone de actividades. Sólo tiene billar.
"Don’t go there with children in fact - no kids facilities. Pool is cold, small and dark. "Read full review
"We were in room 708 and when the wind blew it was noisy at night due to some loose roof tiles"Read full review
"We had a superior room that was great, fridge wasn't working though, water could have been a bit hotter. Room could be improved if bottle water was complymentry. The turn down service and the toiletries were excellent."Read full review
PRICE RANGE
HK$1,458 - HK$4,484 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of LleidaVal d'AranBaqueira
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Eurostars Royal Tanau
What are some of the property amenities at Eurostars Royal Tanau?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Eurostars Royal Tanau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eurostars Royal Tanau?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Eurostars Royal Tanau?
Yes, paid private parking on-site is available to guests.
Are there opportunities to exercise at Eurostars Royal Tanau?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are any cleaning services offered at Eurostars Royal Tanau?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Eurostars Royal Tanau?
The staff speaks multiple languages, including English, Spanish, and French.
Does Eurostars Royal Tanau have any great views?
Yes, guests often enjoy the mountain view available here.
Is Eurostars Royal Tanau accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.