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Resorts World Genting

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Genting Highlands 69000 Malaysia
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Traveller (459)
360
Panoramas (8)
Room & Suite (228)

About

#3 of 21 hotels in Genting Highlands
Location
Cleanliness
Service
Value
Resorts World Genting (“RWG”) is a premier leisure and entertainment resort in Malaysia. It is equipped with about 10,500 rooms spread across 7 hotels, theme parks and entertainment attractions, dining and retail outlets, as well as international shows and business convention facilities. In December 2013, the Group embarked on a 10-year master plan to reinvigorate and transform RWG under the Genting Integrated Tourism Plan (“GITP”). Since then Genting Malaysia has introduced a plethora of new facilities and attractions under the GITP that promises to provide guests a truly wholesome and world-class experience at RWG. These include the First World Hotel Tower 3, the Awana SkyWay cable car system, the Theme Park Hotel, the Crockfords Hotel, new attractions in the SkyAvenue entertainment complex and the newly refurbished First World Plaza, as well as the new Skytropolis Indoor Theme Park. The opening of the Genting Highlands Premium Outlets (a joint venture between Genting Plantations Berhad and Simon Property Group) at the mid-hill in June 2017 further complements the new and existing offerings at RWG. Genting Malaysia also owns and operates two beautiful seaside properties, namely Resorts World Kijal in Terengganu and Resorts World Langkawi on Langkawi Island.
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Property amenities
Valet parking
Public wifi
Fitness Centre with Gym / Workout Room
Coffee shop
Bowling
Casino and Gambling
Car hire
Business Centre with Internet Access
Sauna
Restaurant
Taxi service
Meeting rooms
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Telephone
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Malay
529Reviews18Q+A100Room tips
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638JAV wrote a review Jul 2020
Kuala Lumpur, Malaysia447 contributions93 helpful votes
This hotel has been around since 1986. It was opened then by our current King. I have been back at this hotel many a time, as the surveyor's association has had meetings at this hotel. My sister's crazy "after wedding trip" with her in-laws, relatives and family. Our family trip too when our kids were toddlers. This is the reason I can comment as I have seen the standard drop further. Having said that, our room on the 25th floor had simply breathtaking views at dawn and sunrise. We stayed at this hotel for 4 days and 3 nights this time. The air-conditioner in our definitely needs servicing and it dripped water all over both outside the balcony as well as inside our room near the sliding door. I was not going to waste my day waiting for maintenance to repair or service the air-conditioning. We did not have housekeeping nor was our coffees and teas replenished. Good touch with the Expresso coffee machine. We had to call housekeeping to send up towels, and then toilet roll as it had run out! Great thing no mosquitoes on the 25th floor! The meals were nothing to shout about. I will not complain much though as I did have some nice desserts! I must commend the polite and honest staff. The concierge in charge was kind enough to call the foot reflexology guys. The body massage sessions were suspended due to the pandemic. The masseurs followed the hotel's SOP and I found the view soothing while we got our foot massaged. Do give it a go. We explored Gentings like we never have! Exceptional walks around the property with exciting things to do for kids. Introduction to the many butterfly species, glamping, plant a tree for a loved one, night walks, bird-watching are some of the great ways to introduce our young kids to nature at its best. It was a lovely 17 degrees Celcius. We had a hefty parking fee though, but of course that's Malaysia for you.
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Date of stay: July 2020
Value
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Room Tip: 25th floor A/C unit was noisy. Superb views of the golf course and spectacular photography.
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1 Helpful vote1 Repost
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Ravi Ladia wrote a review May 2020
Hyderabad, India88 contributions10 helpful votes
If you are in Genting there is a good chance you do not want to spend any time in the room except may be to crash for a few hours, there is just so much to do in Genting Now about the hotel, I haven’t checked but this is supposed to be the biggest hotel in the world with over 7000 rooms Most rooms are small but comfortable enough. Do not be bothered by the negative reviews There are hundreds of kiosks for self check in and even if you reach early you get a room fairly easily You will have to walk a little to reach your room but it’s not a v big deal The lobby is beautiful you can have quite a few pics Rooms are small with smaller washrooms and little space to walk but that is still value for money There is a casino on the first floor and a paid dining on the 4th for breakfast The hotel connects to an indoor theme park and a lot of other attractions as well Would love to stay here again if I do happen to visit here again
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Date of stay: January 2020Trip type: Travelled with family
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Yi Qin wrote a review Mar 2020
Singapore, Singapore204 contributions141 helpful votes
Will always be here for the old school indoor arcade whenever I am in Genting highlands as this place holds alot of childhood memories for me. There were a great collection of different video games and we love to play carnival style game stations where we can win soft toys. Admittedly, the quality of the prize probably wasn't that great but we are here more for the experience.
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Date of stay: April 2019Trip type: Travelled with family
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Enkhtuya wrote a review Mar 2020
Ulaanbaatar, Mongolia57 contributions64 helpful votes
there are lots of things to do in there, especially the casino. there are heaps of shops and hotels which you can choose from. theme park games have various options. you can spend whole day without getting bored.
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Date of stay: April 2019
Value
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Siddharth P wrote a review Jan 2020
Bengaluru, India21 contributions3 helpful votes
Most of the good thrill rides in indoor theme park were not working, for example roller coaster, Sky glider, etc. The place is slightly overrated, however GENTING highland is a better place than KL. For nature lovers it is advisable to spend more time on hills rather than wasting time in resort world.
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Date of stay: January 2020Trip type: Travelled with family
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PRICE RANGE
US$52 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel genting highlands, genting highlands hotel
LOCATION
MalaysiaPahangGenting Highlands
NUMBER OF ROOMS
10466
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Frequently Asked Questions about Resorts World Genting
Which popular attractions are close to Resorts World Genting?
Nearby attractions include The VOID (0.3 km), Sky Avenue (0.4 km), and Skytropolis Indoor Theme Park (0.4 km).
What are some of the property amenities at Resorts World Genting?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and a business centre.
What food & drink options are available at Resorts World Genting?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Resorts World Genting?
Yes, valet parking is available to guests.
What are some restaurants close to Resorts World Genting?
Conveniently located restaurants include Burger & Lobster, Nicsmann 1940s Genting Highland, and Dc Comic Super Heroes.
Are there opportunities to exercise at Resorts World Genting?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Resorts World Genting located near the city centre?
Yes, it is 0.2 km away from the centre of Genting Highlands.
Are any cleaning services offered at Resorts World Genting?
Yes, dry cleaning and laundry service are offered to guests.
Does Resorts World Genting offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Resorts World Genting?
The staff speaks multiple languages, including English and Malay.
Does Resorts World Genting have any great views?
Yes, guests often enjoy the park view available here.