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Hotel Seri Malaysia Genting Highlands

No 11, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000 Malaysia
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Traveller (91)
Room & Suite (47)
Dining (12)


#17 of 23 in Genting Highlands

See why so many travellers make Seri Malaysia Genting Highlands their hotel of choice when visiting Genting Highlands. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

For those interested in checking out popular landmarks while visiting Genting Highlands, Seri Malaysia Genting Highlands is located a short distance from Chin Swee Cave Temple (1.7 mi) and Arena of Stars (2.4 mi).

Guest rooms offer amenities such as air conditioning, a refrigerator, and a desk, and guests can go online with free wifi offered by the hotel.

Seri Malaysia Genting Highlands features 24 hour front desk, a concierge, and room service, to help make your stay more enjoyable. The property also boasts an on-site restaurant. If you are driving to Seri Malaysia Genting Highlands, free parking is available.

While in Genting Highlands, you may want to check out some of the restaurants that are a short walk away from Seri Malaysia Genting Highlands Hotel, including Loong Kee Restaurant (0.1 mi), Chuan Kie Restaurant (0.1 mi), and Restoran Hou Wan (0.0 mi).

During your visit, be sure to check out Genting Strawberry Leisure Farm (0.1 mi), which is a popular attraction within walking distance of the hotel.

At Seri Malaysia Genting Highlands, your comfort and satisfaction come first, and they look forward to welcoming you to Genting Highlands.

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Property amenities
Free parking
Coffee shop
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Baggage storage
Street parking
Paid internet
Breakfast buffet
Gift shop
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Bath / shower
Complimentary toiletries
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Room types
Family rooms
Good to know
Languages Spoken
English, Malay
95Reviews3Q+A13Room tips
Traveller rating
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Melissa Lee wrote a review Jul 2020
Penang Island, Malaysia4 contributions
Not recommended to stay at in Genting Highlands. 1) I make my reservation via call in and ask for a queen size bed for 2 adults. End up i got a room for 3 adults (1 queen bed + 1 single bed). I called down to the reception to have a change of room, apparently she said it was a complimentary upgrade and keep saying that is fine to give us that room but I did not want it. I insisted a few times only finally she agreed to change my room to a queen bed. 2) Toilet - Hot water keep going off after few minutes of showering and we had to shower from a hot nice bath to a icy cold bath. This should be fix especially with the temperature in genting highlands! Not to mention the toilet bowl, the flush is broken and it cannot be flused. Bidet has no proper handle to be hook. 3) The room is without towel or any floor towel given since the flooring outside the toilet was not carpeted, it was all wet every single time we come out from the toilet. Though upon check in, the receptionist did mention that it will send to us as the laundry people will be back but I find it really inconvenience since we wanted to shower the moment we checked in the room. Oh ya, the towel that was send later of the day but were smelly and with stained! 4) Bed sheet are all with stained - dirty stained and dry blood-like stained. 5) Room is filled with damp smell and wall and furniture is with all kind of stained. Looks like lipstick stain or I don't know what is it. TV channel were all unable to view except for like 2-3 channels out of I don't know how many channel they have. Really not recommended to booked this hotel. Though the rate is affordable but I think i could get a better boutique or budget hotel with this rate.
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Date of stay: July 2020
Sleep Quality
Razman M wrote a review Feb 2020
Kuantan, Malaysia6 contributions14 helpful votes
My first experience with Seri Malaysia 10 years ago was the only factor that made me decided to return back. However, our recent experience was an unpleasant one. I made the reservation for 1 standard room & 1 family room via the hotel website with special request - extra mattress & non smoking room. Pros: 1. Check in process - fast. 2. Nearby yo GPO Cons: 1. Rooms are smelly & not clean enough - hairs visible on the floor. 2. Towels - not available upon check in & when receive, full of stain! 3. Toilets floor are dirty. 4. TV - only 2 channels 5. Breakfast - not many choices, lots of fruit flies, juice - not cold 6. When I requested extra mattress - I thought extra bed, nope only mattress, bedsheets & blanket! ( chargeable!!) 7. For whatever reason, cigarette smell from other rooms penetrated our rooms via the vent system ?! For nearly RM 600 that I paid, I feel cheated with the level of service provided.
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes
YCTey wrote a review Jan 2020
Johor Bahru, Malaysia71 contributions45 helpful votes
It is located at gohtong Jaya where is 3km away from awana skyway. The room is clean but the room look old, I think some renovation should be done if want to continue to stay competitive. Buffet Breakfast is provided but with less choices. Room rate is reasonable
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Date of stay: February 2020Trip type: Travelled
1 Helpful vote
Abu Bakar wrote a review Dec 2019
Kuantan, Malaysia203 contributions66 helpful votes
I admired the reception counter's fast service. The room was very comfortable and spacious. The staff immediately attended my complaint with regard to the TV channel. The most important part is the buffet lunch and dinner, which was very delicious, from my perspective. I loved to bring my family over there someday.
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Date of stay: December 2019
Trip type: Travelled
2 Helpful votes
Samrathukral wrote a review Dec 2019
Ambala, India138 contributions46 helpful votes
From where do I start. The hotel had a stench everywhere (the smell of dampness). The family room was 1 single and 1 queen size bed. The pillows, mattresses and blankets were not washed and had the dampness smell to the max level. I had to physically take pillows to the reception and asked them to put the pillows on their faces and smell it for a minute. They failed after a whiff. My room was changed. The request for an additional mattress/bedding was denied the first day but seeing their follies they obliged me with an extra bedding the next day. The complimentary breakfast is very bad. Nothing continental vegetarian except bread/cakes/and very bad quality of fruits. The girl at the reception Hana was polite and helpful but she declined my request for extra bedding. The manager had to intervene to grant my request. Location is 2 kms from Genting. NO INDIAN or Vegetarian food around. The bathroom was cramped and no shower curtain. Fittings were missing from the bathroom. Highly not recommend. No WIFI in the rooms.
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Date of stay: December 2019
Room Tip: Rooms in the front have a better view.
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US$43 - US$65 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Hotel Seri Malaysia Genting Highlands
Which popular attractions are close to Hotel Seri Malaysia Genting Highlands?
Nearby attractions include Genting Strawberry Leisure Farm (0.2 km), Alive Museum Genting (0.3 km), and Jurassic Research Center Genting (0.3 km).
What are some of the property amenities at Hotel Seri Malaysia Genting Highlands?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
Which room amenities are available at Hotel Seri Malaysia Genting Highlands?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Hotel Seri Malaysia Genting Highlands?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Seri Malaysia Genting Highlands?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Seri Malaysia Genting Highlands?
Conveniently located restaurants include Loong Kee Restaurant, Chuan Kie Restaurant, and Street Churros Genting Sky Avenue.
Are any cleaning services offered at Hotel Seri Malaysia Genting Highlands?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Hotel Seri Malaysia Genting Highlands offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Seri Malaysia Genting Highlands?
The staff speaks multiple languages, including English and Malay.