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Iberostar Grand Hotel Rose Hall

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Traveller (8370)
Room & Suite (1792)
Pool & Beach (1771)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“surf and turf”(987 reviews)
“pillow menu”(215 reviews)
“port maria”(159 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (7,041)
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6,742 results
Traveller rating
5,289
1,038
279
84
52
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Time of year
LanguageEnglish
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5,289
1,038
279
84
52
Show reviews that mention
All reviewssurf and turfpillow menuport mariabutler servicejo danelobsterstar friendsocean frontlobby barroom servicebubble bathpool conciergedinner reservationsour honeymoong moneyjapanese restaurantmontego bay
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1 - 5 of 6,742 reviews
Reviewed yesterday

Our stay at the Iberostar Grand Rosehall was simply put just amazing. The staff is what really made it outstanding. I’ll mention them individually in each section. We are early to mid-thirties couple we went four 7th anniversary, from April 22nd to the 28th. We...More

Thank paciaro
Reviewed yesterday via mobile

I was shocked to hear the negative reviews about the Grand. My husband and I had a phenomenal time at this resort. We have traveled to Cancun, La Romana, Playa Del Carmen all inclusive and this hotel did not disappoint. The service and attention they...More

Thank lisacastro
Reviewed yesterday

My wife and I could not have asked for a better honeymoon! We absolutely loved it here! The resort was amazing in itself, but the people there truly made it an experience we would't forget! Vanessa, Thunder, Beep Beep, Pistachio, Mystic, Hershey, Hashtag, Hakem, O'neil,...More

Thank ngookin
Response from QualityManagerJM, Quality Manager at Iberostar Grand Hotel Rose HallResponded yesterday

Dear Guest, Thank you for your review. We appreciate you taking the time to leave us your feedback about the services received. We aim to ensure that all our guest are satisfied. It is good to know that you had an awesome time with us...More

Reviewed 2 days ago

This is the best all-inclusive experience I've ever had (and I've had a lot of them!). I don't usually travel to the same country 2x, but I'll consider returning to Jamaica just so I can re-experience the Iberostar Grand Hotel Rose Hall. PROS 1. The...More

5  Thank ebagot
Response from QualityManagerJM, Quality Manager at Iberostar Grand Hotel Rose HallResponded yesterday

Dear Guest, Thank you for your detailed yet lovely review. We are truly grateful to read such a positive observation with regards to the services provided by our dedicated team members. We respect the time and effort that you put into writing this very thoughtful...More

Reviewed 2 days ago

Our family trip to Montego Bay, Iberostar Grand Rose Hall was GREAT!!. The staff from reception check- in to entertainment at the pool, and on the beach were 5 star and above and over the chart fabulous!! This was our first visit to Jamaica and...More

Thank scaler92
Response from QualityManagerJM, Quality Manager at Iberostar Grand Hotel Rose HallResponded yesterday

Dear Guest, Thank you for your review. Thank you so much for taking the time to leave us your feedback about your recent experience. It was heart-warming to read all your lovely comments about our facility and staff. Being able to deliver an extraordinary experience...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$377 - US$658 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#2 On the Beach Hotel in Rose Hall
#2 Spa Hotel in Rose Hall
#2 Luxury Hotel in Rose Hall
#2 Top resorts Hotel in Rose Hall
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$377 - US$658 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#2 On the Beach Hotel in Rose Hall
#2 Spa Hotel in Rose Hall
#2 Luxury Hotel in Rose Hall
#2 Top resorts Hotel in Rose Hall
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (8370)
Room & Suite (1792)
Pool & Beach (1771)
Dining (1059)
Amenities (178)
Family and Play Areas (17)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Marise G
19 June 2018|
Answer
Response from PetersReviews1259 | Reviewed this property |
Well, the best restaurants are at the Grand,Excellant steak house. We do like Aunt Ruby's for a great steak at the Suites, I would pass on the beaches. The Biggest king crab leg I have ever had in my life (63) was at the... More
1
Vote
JenniferLynn1981
19 June 2018|
AnswerShow all 2 answers
Response from PetersReviews1259 | Reviewed this property |
pr@grand.Iberostar.jm is the address, E mail them about a week before.
0
Votes
Marise G
18 June 2018|
AnswerShow all 3 answers
Response from M0ntreal_M0m | Reviewed this property |
The lobby bar, in particular, has all the high end brands of hard liquor and after dinner drinks. You can ask for anything at any restaurant too. I'm sure they have Campari and most like Granmarnier. They have triple sec... More
3
Votes
Room Tips
"Building 5...upper floors.."
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"Our room had the best room location because you enjoyed all the hotel views from the balcony. (room 6302)"
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"Room 6421 had a great ocean view, but not much of a pool view. Ask for something closer to lobby if want to..."
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"Swim-out suites have a view of an employee walkway."
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