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Holiday Inn Express Guadalajara Iteso, an IHG hotel

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Av Camino Al Iiteso 8650 Col. Paisajes del Tesoro, Tlaquepaque 45580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (21)
Room & Suite (25)
Dining (13)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Guadalajara Iteso, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 17 hotels in Tlaquepaque
Location
Cleanliness
Service
Value
Hotel
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Breakfast buffet
Vending machine
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
149Reviews2Q+A6Room tips
Traveller rating
  • 69
  • 57
  • 15
  • 1
  • 7
Time of year
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Popular mentions
pinacolada53 wrote a review Mar 2020
Salisbury, United Kingdom52 contributions58 helpful votes
There’s probably not much reason to be in this area unless you are on business. It’s opposite the university (ITESO) which I suspect is a large part of the clientele. It’s nothing flash, a clean, efficient and somewhat sole-less hotel. Rather odd if you upgrade to a premier/business type room with ‘lounge’ it feels as though they have forgotten to finish them off or run out of ideas on how to furnish - for the extra $ would not bother! Breakfast is varied and self serve - but just what you need to start the day. Plenty of other bars/ restaurants within 1 min walk. Overall fitted my needs - would stay here again if in the area. Friendly helpful staff with good English!
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Handy car park in front of hotel and plethora of restaurants within 2 min walk
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1 Helpful vote
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Queenbee wrote a review Oct 2019
5 contributions6 helpful votes
Holiday Inn Express is very nice, clean only downfall is the shuttle to airport. More local restaurants are nearby that is a plus. Breakfast is very good, dining area is clean a bit crowded looks like from outsiders buying breakfast which is a great plus, but I think hotel guest should have priority at breakfast time.
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Date of stay: September 2019Trip type: Travelled with family
1 Helpful vote
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worldtrotterrke wrote a review Oct 2018
Roorkee504 contributions83 helpful votes
Large room V comfortable sleeping Good breakfast Free Airport drop Many towels and hand napkins but not bright white Good lobby, good seating Many chairs in room, helpful Got special help to go to Pharmacy by Roberto as I was unwell
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Date of stay: October 2018
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from InverHoteles, Gerente at Holiday Inn Express Guadalajara Iteso, an IHG hotel
Responded 4 Oct 2018
Let me express my sincere appreciation for the time you spent sending your feedback. It's good to know that with our amenities, facilities and service we meet your expectations and that you had a confortable and enjoyable stay, I'm going to share your feedback with all the team because I'm sure it will motivate us to keep working with enthusiasm. Thank you very much for your preference, you are really important to us. And it will be a pleasure to welcome you again in our hotel soon. Paola Guerrero Coordinadora de Mercadotecnia / Marketing Coordinator
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Laura G wrote a review Aug 2018
Cabo San Lucas, Mexico12 contributions1 helpful vote
Stayed in Rm 109 from Tuesday Aug 07-11th as my son was starting in the nearby ITESO University and I wanted to check out it and settle him into his student living quarters also. Hotel very clean, nice Queen size room so my son could stay the odd night if he wished, quiet, great signal from Wifi, really really good Breakfast. Lots of options, replenished all the time ( unlike other free buffet hotels on offer in the USA ), helpful front desk and housekeeping staff. Very well situated beside many eateries and a Gym. I have no complaints whatsoever and highly recommend this location. Uber is cheap in Guadalajara and you can pay cash in pesos if you choose.
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Date of stay: August 2018
Value
Location
Service
Trip type: Travelled solo
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Response from InverHoteles, Gerente at Holiday Inn Express Guadalajara Iteso, an IHG hotel
Responded 14 Aug 2018
Let me express my gratitude and appreciation for the time that you spent sharing us your experience with us. We are glad to know that you enjoyed your stay and that you liked our facilities and breakfast. Also we are happy to know that we met your expectations and we fulfill your needs. We feel honored by your comments You're very important to us and we hope to have you again soon! Paola Guerrero Coordinadora de Mercadotecnia / Marketing Coordinator
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Maricarmen G wrote a review Jul 2018
1 contribution
They charged us wrong and then acted like it was our fault to not know the prices by heart. We were there only for one night and we would hit the road the day after, so we had a lot of luggage and there are no stairs nor elevator from the parking lot to the lobby. We had to carry them at almost midnight with no help. There is no help to take them to the elevator and of course not your room. As they not so politely explained, as an express hotel, they don´t have bellboy service, but don´t you have any sort of customer service, or kindness?? Can´t help someone with lots of luggage? I have been in many other express hotels and this was a first. Of course I complained and the manager had a terrible actitude, had an annoyed face the whole time. Simply terrible.
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Date of stay: July 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from InverHoteles, Gerente at Holiday Inn Express Guadalajara Iteso, an IHG hotel
Responded 24 Jul 2018
First of all let me express my appreciation for the time that you spent sending us your feedback. We are deeply sorry for the experience you had and we offer you an apology for the treatment you received. But we are a focus service hotel and we do not count with bellboy service and during the day we try that memebers of our team help with the luggage but at midnight the hotel works with few team members and they can't help and abandon their activities. You're very important and again we offer you a apology for the inconveniences Adriana Plascencia Gerente General / General Manager
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Previous
PRICE RANGE
US$62 - US$92 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express Guadalajara Sur
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaTlaquepaque
NUMBER OF ROOMS
95
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Frequently Asked Questions about Holiday Inn Express Guadalajara Iteso, an IHG hotel
Which popular attractions are close to Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Nearby attractions include Punto Sur (1.1 km), MacroXE Centro Sur Guadalajara (0.4 km), and Greensaver (1.0 km).
What are some of the property amenities at Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Conveniently located restaurants include Las Fabulosas Papas & Tacos, El Bichi & Fish, and Diez Lonchecitos.
Are there opportunities to exercise at Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Guadalajara Iteso, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Guadalajara Iteso, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Guadalajara Iteso, an IHG hotel?
Many travellers enjoy visiting Casa-Museo José Clemente Orozco (7.5 km) and La Casa Histórica de Tlaquepaque (2.2 km).
Is Holiday Inn Express Guadalajara Iteso, an IHG hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.