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5/11/2017 6/11/2017
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    Hidden Beach Resort by Karisma

    KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
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    Lowest prices for your stay
    5 Nov 6 Nov
    Traveller (521)
    Room & Suite (213)
    Pool & Beach (111)
    Overview
    • Excellent78%
    • Very good16%
    • Average3%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “au naturel” (54 reviews)
    “el dorado” (82 reviews)
    “hot tub” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.5 Star Hotel
    All hotel details
    Deals
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (703)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 660 reviews

    Reviewed 2 weeks ago

    Overall, we had a very nice time at Hidden Beach. Here are some of our impressions. Staff - The service from the staff was excellent! They were the best part of HB. They were always very friendly and helpful. We went to the El Dorado...More

    3  Thank 2together78
    Response from EDSS S, Director General at Hidden Beach Resort by KarismaResponded 1 week ago

    Dear Guest, We would like to thank you for choosing Hidden Beach Resort as your holiday destination during your visit to Riviera Maya. We truly appreciate your sincere comments, Our guests play a key role in helping us to improve our services and we truly...More

    Reviewed 3 weeks ago

    As usual we were generally pleased with the resort. However we found the food to be sub-par this time around. We would like some different menu options as they are the same from year to year and the lunch buffet was not up to par....More

    Review collected in partnership with this hotel
    2  Thank C430GHjudithr
    Response from EDSS S, Director General at Hidden Beach Resort by KarismaResponded 3 weeks ago

    Dear Guest, We would like to thank you for choosing once again Hidden Beach Resort as your holiday destination during your visit to Riviera Maya. We truly appreciate your sincere and constructive comments, our guests play a key role in helping us to improve our...More

    Reviewed 4 weeks ago

    Spent 4 days basically in a beach bed with excellent views, ocean breeze and a book. This is an excellent place to relax and unwind. Pool,volleyball was fun and the evening entertainment exceeded expectations. Lots a walking trails and a huge bonus that there are...More

    4  Thank stetaylo
    Response from EDSS S, Director General at Hidden Beach Resort by KarismaResponded 4 weeks ago

    Dear Guest, Thank you for taking the time to share your Hidden Beach Resort experience. We truly appreciate your sincere and constructive comments. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. Our staff...More

    Reviewed 12 September 2017

    A+ This is our ninth visit to Hidden Beach and, hopefully many more will come. Staff is unbelievably friendly, courteous, caring and managers should be proud of them. Property needs a little more work every year and the food menu seems to have been compromised,...More

    Review collected in partnership with this hotel
    1  Thank sxmOroValley_Az
    Response from EDSS S, Director General at Hidden Beach Resort by KarismaResponded 5 weeks ago

    Dear Guest, Thank you for your preference. We are glad you came back to your home away from home, Hidden Beach Resort. We truly appreciate your sincere and constructive comments; our goal is to serve all our guests with the highest level of service and...More

    Reviewed 10 September 2017 via mobile

    As a solo traveller to this resort I have to say that I had a really good time. As well, The amount of detail cleaning I see the resort each day is outstanding for a small resort, with very clean rooms and on the resort...More

    3  Thank Jeffrey B
    Response from EDSS S, Director General at Hidden Beach Resort by KarismaResponded 11 September 2017

    Dear Jeffrey, Thank you for taking the time to share your Hidden Beach Resort experience. We truly appreciate your sincere comments, our guests play a key role in helping us to improve our services and we truly appreciate the feedback. Thank you for mentioning the...More

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    El Dorado Seaside Suites
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$387 - US$1,012 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, WingontravelTA and TripOnline SA so you can book your Hidden Beach Resort by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya
    • Also Known As
    • Hidden Beach Resort - Au Naturel Club Hotel Riviera Maya ,
    • Hidden Beach Mexico ,
    • Hidden Beach Hotel Au Naturel
    Add Photo Photos
    Traveller (521)
    Room & Suite (213)
    Pool & Beach (111)
    Dining (67)
    Hotel & Grounds (249)
    Bathroom (16)
    Family and Play Areas (9)
    Nearby
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    1,099 reviews
    .02 km away
     
    UNICO 20.87 Hotel Riviera Maya
    726 reviews
    1.52 km away
     
    Barcelo Maya Palace
    7,209 reviews
    4.88 km away
     
    El Dorado Sensimar Riviera Maya
    8,410 reviews
    .45 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    208 reviews
    2.88 km away
    Jessie Gelato
    346 reviews
    6.86 km away
    Royal Grill
    99 reviews
    2.68 km away
    La Playa Xpu Ha Restaurant & Beach Club
    489 reviews
    2.35 km away
    Nearby Attractions
    La Playa Xpuha
    682 reviews
    2.36 km away
    Bahia Divers
    249 reviews
    2.88 km away
    Xpu-ha Beach
    729 reviews
    2.27 km away
    Dolphinaris Barcelo
    760 reviews
    4.67 km away
    Ask a question
    Questions & Answers
    bobcaygeon70
    14 October 2017|
    AnswerShow all 3 answers
    Response from JelenaKarisma | Property representative |
    Hi bobcaygeon70, I would kindly like to inform you that it is only mandatory to be Au Natural in the Pool and Pool Bar. The rest of the other common areas are clothing optional and you can wear bottoms. I am positive you... More
    0
    Votes
    Gary W
    6 October 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi Gary, We usually recommend Bahia Principe Riviera Maya or Playacar golf course, and we can make reservations for you upon arrival. unfortunately, there is no discount as those are external companies. Very best regards!
    1
    Vote
    msdonnab1963
    4 September 2017|
    AnswerShow all 5 answers
    Response from JelenaKarisma | Property representative |
    Hi, I would kindly like to inform you that it is mandatory to be Au Natural in the Pool and Pool Bar. The rest of the other common areas are clothing optional. Very best regards!
    0
    Votes
    Room Tips
    "Showers need to have something placed on floor for traction. VERY SLIPPERY! We used two mats. Also floors can..."
    Read review
    "I recommend a ground floor swim up."
    Read review
    "I'm not sure if this means how much to tip or advise on rooms. Anyway, most give $2-$3 per day for..."
    Read review
    "The lower floor swim out suites are the best!"
    Read review
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