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Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
Urb. Costa del Papagayo, 35580 Playa Blanca, Lanzarote, Spain
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30/7/2017 31/7/2017
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Ok, this is the second time I have written this review. I deleted my first attempt due to the reply posted by the hotel management which can only be described as disingenuous at best. So I will detail what happened much clearer this time so...More
First impression of hotel entrance and reception was wow! Reception staff were great Konte took us to our room which was clean but a little dated with the decor. Problems with air con was noisy and then stopped working but within 10 minutes of reporting...More
Thank WellerChic01
Response from HHPlayaDorada, Guest Service at Hotel Hesperia Lanzarote Playa DoradaResponded yesterday
We are grateful to read your feedback about NH Hesperia Playa Dorada in Tripadvisor.
I appreciate knowing that your stay has been to your liking because of the gastronomy,service and staff , since our goal is to ensure that you are having an amazing stay...More
When we arrived (about 9.30pm), we were a little let down as there was only 1 receptionist on. We eventually got sorted, was not offered any drink to welcome us. Told our room was downstairs, there was no food as the restaurant was about to...More
Thank Clare B
Response from HHPlayaDorada, Guest Service at Hotel Hesperia Lanzarote Playa DoradaResponded yesterday
Dear Clare B,
Thank you for sharing your thoughts about your stay at the NH Hesperia Playa Dorada , and for having chosen us to spend your holidays in Lanzarote .
Always our receptionists offer the wellcomedrink, and even have a wellcome corner that can...More
Super hotel with helpful, friendly staff. Easy check in/out. We stayed half board and there was an excellent selection of food both for breakfast and evening meal. The hotel is located directly in front of Dorada beach which is very family friendly. Already rebooked!More
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Thank sam7336
Response from HHPlayaDorada, Guest Service at Hotel Hesperia Lanzarote Playa DoradaResponded yesterday
Dear sam7336,
We are grateful to read your feedback about NH Hesperia Playa Dorada in Tripadvisor.
I appreciate knowing taht your stay has been to your liking because of the gastronomy,service and staff , since our goal is to ensure that you are having an...More
Good room , spacious clean and a separate WC which we appreciated. Decor a little dated but exceptionally clean. We found the room very comfortable. Our air con system leaked during the first night. It was fixed by 12 noon the next day very prompt...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Room Service
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Details
Price range
US$125 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#10 On the Beach Hotel in Playa Blanca
#12 Family Hotel in Playa Blanca
#14 Luxury Hotel in Playa Blanca
#14 Romantic Hotel in Playa Blanca
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
466
Reservation Options
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Response from HHPlayaDorada | Property representative |
dear guest,
thank you for contact with us. We would like to inform you that it is a flat area without any steps almost.
please if you have any questions do not hesitate to contact with us.
kind regards,
Response from HHPlayaDorada | Property representative |
Dear guest,
thank you for contact whit us. We would like to inform you that you may upgrade directly with the hotel sending an email that you my find into the website of the hotel.
it is depending of the availability of... More
Dear guest,
thank you for contact whit us. We would like to inform you that you may upgrade directly with the hotel sending an email that you my find into the website of the hotel.
it is depending of the availability of deluxe with view on the dates requested, we will be happy to give you all the information you my need.
kind regards,
Guest Service Department.
Response from HHPlayaDorada | Property representative |
Dear Naomi P,
Yes we do have a tennis table available at our hotel. The balls and rackets are available at the reception with a 20EUR refundable deposit.
Hopefully this helps.
Respectfully,
Guest service department
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Room Tips
"Go deluxe! You get a better service! It's a shame they don't treat all guests the same."