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Traveller (517)
Room & Suite (496)
Dining (70)
Overview
  • Excellent68%
  • Very good18%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“la cantina”(28 reviews)
“gordon ramsey”(21 reviews)
“wine cellar”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Reviews (596)
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292 results
Traveller rating
197
48
29
15
3
Traveller type
Time of year
LanguageEnglish
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197
48
29
15
3
Show reviews that mention
All reviewsla cantinagordon ramseywine cellartuscan countrysidepool areathe hotel managerconverted monasteryour honeymoonsalt poolspa experienceeach morninglarge bathroomjunior suitespa facilitiessmall grouptasting menuexplore tuscany
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1 - 5 of 292 reviews
Reviewed 5 days ago

we spent a few frustrating days here. service was a joke. you’d get more help at a b and b. it seems most of the staff is in the reception area. plan to wait forever to have your food or drinks delivered as the restaurant...More

Thank adie06840
Reviewed 1 week ago

At the end of July, my wife and I stayed for three days at Castel Monastero, near Siena, Toscana, a Leading Hotel of the World member. Supposedly a five-star hotel, offered us nothing but problems during our stay. The list of complaints is comprehensive, but...More

Thank sergio a
Reviewed 1 week ago

We spent a few days in Florence then drove to Monastero d’Ombrone in the Tuscan countryside to stay at Castel Monastero – a member of the Leading hotels of the world. As we approached, the first impression was “wow”. Very picturesque and exactly as imagined....More

Thank Leslie G
Reviewed 1 week ago via mobile

We stayed at Castel Monastero for our minimoon. The atmosphere is classy without being pretentious and the staff are knowledgeable & helpful. Our room (deluxe) was spot on & the pool area one of the best maintained I have ever experienced (which is saying something!!!)....More

Thank NickyEl
Reviewed 1 week ago via mobile

The hotel has a lot of potential. The problem is the staff. It all started upon our arrival. The ladies at the front desk seemed frazzled and not accommodating whatsoever. We asked to book a dinner reservation at the hotel and was told it would...More

Thank Griz19
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$398 - US$643 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$398 - US$643 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (517)
Room & Suite (496)
Dining (70)
Pool & Beach (60)
Amenities (28)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Laura C
23 May 2017|
Answer
Response from Dkren | Reviewed this property |
If you tell them what needs to be done, you can put your clothes in a bag (provided) and leave them on your door and they will take care of them.
0
Votes
Room Tips
"All rooms are good"
Read review
"1st floor on courtyard!!"
Read review
"Stay in Malva, which is near the pool and spa."
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"The rooms in the cottages not facing the courtyard are quieter and are stand-alone."
Read review
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