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Hilton Garden Inn Moscow New Riga

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Traveller (646)
Room & Suite (57)
Dining (31)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Moscow New Riga
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Kostrovo
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Garden Inn Moscow New Riga is conveniently located some 55 km west from Moscow City, in Kostorvo Village, 10 km close to Istra Town, 20 min. To drive from Moscow raceway. The Resort boasts a 164 room Hotel with Business Center and many indoor and outdoor facilities including swimming pools, tennis courts, a fitness center featuring weight training and cardio-vascular equipment. The rooms are air-conditioned and come with a flat-screen TV with satellite channels, The bathrooms come with a hairdryer. Breakfasts are served every morning in the hotel's restaurant Garden Grille. There is also an on-site snack bar. Moscow Ring Road is 60 km from the property. M9/E22 Highway will take you to Moscow. Sheremetyevo International Airport is 60 km from HGI Moscow New Riga.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Russian
Hotel links
Special Offer:Hilton Honors Discount
947Reviews14Q+A10Room tips
Traveller rating
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Popular mentions
Ulyana wrote a review Nov 2020
Moscow, Russia415 contributions292 helpful votes
Rooms: clean. Bed is big and comfortable. Different kind of pillows. Facilities: big forest around the hotel. There are special trails to different points of interest. Small zoo (ostrich and other farm animals), walking route near the hotel. There is a quad bikes rent. Also the hotel offers you parking zone for free. Food: food is standard, rather good. Also you may ask for a in-room dining.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Анастасия Касаткина, Guest Services / Front Office at Hilton Garden Inn Moscow New Riga
Responded 7 Dec 2020
Dear guest, Thank you for taking a moment to share your experience. We are happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Anastasiya Kasatkina Manager Hilton Garden Inn Moscow New Riga +74983195600
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jonathan wrote a review Mar 2020
40 contributions32 helpful votes
My wife and I spent two nights there as a quick getaway from the big city's hustle and bustle, hoping to catch some fresh air in a quiet surrounding. On the positive side, the hotel's personnel are very friendly and attentive, with all our requests dealt with promptly and efficiently. We were told that the rooms facing the forest are quieter than those facing the front, so we asked and received such a room. The room itself is typical Hilton garden Inn style, and exactly what you would expect in hotels rooms of that kind. the problems started early in the morning, with a relentless car noise starting very early. After inquiring, we were told that the road which our room faced is used to drive school kids to a school which is located in the hotel's premises. So much for a quiet atmosphere. The hotel is well aware of this problem, but it does not prevent it from marketing it as a tranquil oasis. When we asked to switch to a Front facing room, we were told that none were available, so had to remain in our original room just to have this noise repeated the next morning. when we wanted some fresh air, we exited from the front door only to find out that everyone is smoking right at the entrance, so your only way to get some fresh air is to walk further away from the hotel grounds. As for food, breakfast was OK, although nothing fancy. Lunch and dinner were served buffet style. the quality was pretty much on par with your average canteen, so although we weren't hungry by any means, it is far from the standard expected in any decent hotel. To sum this all up, it may be a good place to hold a conference (and I understand that they are geared towards this), but we literally felt more tired when checking out that when we checked in, and this probably tells the whole story. We will not return.
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Date of stay: March 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Анастасия К, Deputy of Front Office Manager at Hilton Garden Inn Moscow New Riga
Responded 18 Mar 2020
Dear Guest, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed Best regards, Kasatkina Anastasiya Front Office Manager's Assistant +74983195600
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kermci wrote a review Oct 2019
Moscow, Russia147 contributions79 helpful votes
Nice place, with a good possibilities for events outside of Moscow. Very polite staff, not that bad rooms, fresh air, very calm. Appropriate food for the breakfast, and for dinner. No additional water in room every day, and no possibility to use stairs, all other things were fine.
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Date of stay: October 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: My room was on 3d floor and it was calm
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Response from Анастасия К, Deputy of Front Office Manager at Hilton Garden Inn Moscow New Riga
Responded 21 Oct 2019
Dear Guest, Thank you for taking a moment to share your experience. We are happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Anastasiya, Deputy of Front Office Manager Hilton Garden Inn Moscow New Riga
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Mrrusty161 wrote a review Apr 2019
Droitwich, United Kingdom104 contributions67 helpful votes
This is s very nice hotel. Rooms are nice and clean. Even if sometimes the maids spend more time putting triangles on the toilet rolls and tissues than restocking toiletries and towels. The rooms are also very warm, opening the window cures this, but is a waste of energy. Restaurant is very good. Just make sure that if you order a side dish, you tell them to serve "together". Sometimes you get the side and later the main. The food is good though. The hotel is about 1 hour from Sheremetyevo airport, but can take 3 depending on traffic on the Moscow ring road. I would recommend you contact hotel to arrange a taxi to collect you. I didn't and got extremely stung! Thanks to Kamilla for assisting my arrival. The issues mentioned are pretty minor and I would happily stay here again. Also please note the hotel is pretty isolated without a car. Nearest supermarket Dixy is a 30 minute walk
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Date of stay: April 2019Trip type: Travelled on business
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Response from Анастасия К, Deputy of Front Office Manager at Hilton Garden Inn Moscow New Riga
Responded 15 Apr 2019
Dear Guest, So much Thank you for taking a moment to share your experience. We are happy to hear you found the service in our hotel to your liking! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Anastasiya Kasatkina Front Office Manager's Assistant +74983195600
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Madina N wrote a review Feb 2019
Nur-Sultan, Kazakhstan54 contributions26 helpful votes
My daughter and I stayed in this hotel twice. And must say that it exceeded my expectations. The service was very good and rapid. The food was very good. Facilities were clean. Breakfast was very satisfying. The pool and sauna areas were also very well taken care off. However there are TWO factors that I found not pleasing. 1) the food was a bit overpriced 2) the spa salon was EXTREMELY overpriced.
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Date of stay: February 2019Trip type: Travelled on business
1 Helpful vote
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Response from Анастасия К, Front Office Manager's Assistant at Hilton Garden Inn Moscow New Riga
Responded 24 Feb 2019
Dear Guest, Thank you for taking a moment to share your experience. We are happy to hear you found the service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Anastasiya Kasatkina Front Office Manager's Assistant +74983195600
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PRICE RANGE
US$89 - US$167 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow OblastIstrinsky DistrictKostrovo
NUMBER OF ROOMS
164
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Frequently Asked Questions about Hilton Garden Inn Moscow New Riga
Which popular attractions are close to Hilton Garden Inn Moscow New Riga?
Nearby attractions include High Voltage Research Center (7.0 km), ZOOlandiya (4.6 km), and Creamery Russkiy Parmezan (1.5 km).
What are some of the property amenities at Hilton Garden Inn Moscow New Riga?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Moscow New Riga?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Moscow New Riga?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Moscow New Riga?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Moscow New Riga?
Conveniently located restaurants include Staraya Melnitsa, Provintsiya Istra, and Strekoza.
Are there opportunities to exercise at Hilton Garden Inn Moscow New Riga?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Garden Inn Moscow New Riga?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Moscow New Riga offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Moscow New Riga?
Many travellers enjoy visiting House Pokrovskoye-Rubtsovo (6.0 km).
Does Hilton Garden Inn Moscow New Riga have any great views?
Yes, guests often enjoy the park view available here.