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Alotau International Hotel

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Charles Able Highway Section 46 Lot 12, Alotau 211 Papua New Guinea
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eDreams
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (26)
Room & Suite (8)
Pool & Beach (3)

About

#2 of 2 hotels in Alotau
Location
Cleanliness
Service
Value
Alotau International Hotel is a Boutique resort located on the southern shore of Papua New Guinea, just 20 minutes drive from Gurney airport, Milne Bay Province. Featuring 31 well-appointed Executive and Premium Deluxe rooms, Ensuite apartments also available to cater guest who wish to stay for longer period. our swimming pool set among the tropical lush gardens where you can relax and unwind with the beautiful view of the bay. Enjoy our by the bay restaurant, garden bar and enjoy your night with local and international music entertainment played by our DJ every weekend at the Jetty Bar. Our gift shop display will enable you to purchase local handicrafts without the hassle of travelling out of the hotel to get souvenirs for your loved ones back home.
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Property amenities
Free parking
Pool
Free breakfast
Beach
Canoeing
Babysitting
Children's television networks
Free airport transportation
Street parking
Pool with view
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Poolside bar
Diving
Hiking
Snorkelling
Water sport equipment rentals
Billiards
Canoeing offsite
Darts
Fishing
Karaoke
Table tennis
Tennis court offsite
Walking tours
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Kitchenette
Cable / satellite TV
Extra long beds
Whirlpool bathtub
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Hindi, Indonesian, Malay
47Reviews3Q+A8Room tips
Traveller rating
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  • 19
  • 13
  • 6
  • 2
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Most Recent
Albert V wrote a review May 2022
7 contributions7 helpful votes
When there's a power outage, they run an electric generator, which makes and extremely awful noise. And when there's not, you have the noise of the AC, which we could not turn off. Wi-Fi does not work properly. It disconnects all the time and when it connects there's no data. At the dorm bathroom there's no lid at the toilet. Unbelievable. And other things are broken there too. The locker did not work either. Other things are OK. Service is very good. there's a bar at the beach and a nice restaurant with terrace. The swimming pool was clean.
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Date of stay: May 2022Trip type: Travelled with family
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Alby_Mangles wrote a review Jan 2022
Port Moresby, Papua New Guinea94 contributions99 helpful votes
Really good staff at what is now the Alotau Bay Hotel. Some of the best smiles in PNG. The rest of the place is average, with the exception of the sunset view, which is terrific. Food was ok, with some reasonably large portions. Recommend if you’re transiting to Tawali.
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Date of stay: January 2022Trip type: Travelled on business
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EnDee T wrote a review Nov 2020
7 contributions
+1
Simple theme but maintains modern touch to interior design. Good entertainment system. Simple menu but wonderful customer service. Friendly staff who really work to ensure customers' stay is an enjoyable experience. Rooms are beautiful. The apartment suite is efficient and meets requirements.
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Date of stay: November 2020
Rooms
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Sleep Quality
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Leonie wrote a review Apr 2020
2 contributions
Me and my friend stayed at AIH for two weeks. It’s a wonderful place, with gorgeous view on the sea and harbour, super calm, safe and central location. We spent a lot of time by the pool which was perfect. The staff was incredible, so helpful and nice we felt at home and would have loved to stay longer. We definitely recommend this place for your stay at Alotau. Thank you again for everything AIH!
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Date of stay: March 2020Trip type: Travelled with friends
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Shane.Holland wrote a review Feb 2020
Alotau, Papua New Guinea33 contributions
Fantastic location ,perfect place ,love to sit on the beach front and enjoy the beauty of the sunset ,the staffs are also very friendly ..Looking for a perfect get way for business or holiday Alotau international is a great place to be .Enjoy.
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Date of stay: February 2020
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Response from General Manager, General Manager at Alotau International Hotel
Responded 27 Feb 2020
Dear Aioni Tours, Thank you very much for your wonderful review and kind comments - it always a great pleasure to have you visit our hotel. Your Alotau International Hotel family looks forward to welcoming you back soon. Dony Kristianto
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Bronwyn C wrote a review Nov 2019
Melbourne, Australia9 contributions1 helpful vote
The location is excellent if you are attending the Kenu and Kundu festival as it is walking distance. The rooms are comfortable with views or glimpses of the sea. The food is average. We had attempted to book through the hotel web site twice with no reply. We then booked three nights through booking.com. When we arrived we were bumped for the first night. they offered to find alternate accommodation or a site shed (see picture below). Eventually after asking to speak to the manager we were offered a room of inferior quality to the one we had booked. The arrogant receptionist made it clear that it was our fault as we had booked through booking.com. We were not given an apology or a refund. We were paying $300 per night.
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Date of stay: November 2019
Rooms
Location
Service
Room Tip: You will need to ring the hotel to make sure you get the room you want. They dont reply to emails...
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Response from AIHGM, General Manager at Alotau International Hotel
Responded 12 Nov 2019
Dear Bronwyn C, Warm greetings from Alotau International Hotel. Thank you for taking the time to write a Trip Advisor response after your recent visit. From the feedback shared, I thank you for your insight and on behalf of Alotau International Hotel please accept my sincere apologies for any shortfall in service standards you received, rest assured this is not representative of the levels we generally deliver, as you will see from previous reviews. I would welcome the opportunity to discuss the issues in person, I'm having problems to find your email in our email server please contact me at gm@alotauinternationalhotel.com.pg for me to be able to recover our service shortcoming on your future stay with us. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make continuous improvements. Once again thank you for your truly valuable comments, we believe that we can enhance our service day by day to meet and exceed the expectations of our valued guests like you. We do hope to welcome you back at Alotau International Hotel as and when your travels return you to Alotau. Until the opportunity permits, Kind Regards, Dony Kristianto
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mathelaci wrote a review Oct 2019
Edinburgh, United Kingdom128 contributions58 helpful votes
Spent couple if days in Alotau and stayed at Alotau International. Room is basic, but clean and spacious. Wifi worked ok. Hotel staff is very friendly and helpful. The continental breakfast is terrible though. If you want an omelette you will have to fork out an additional 20 K.
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Date of stay: October 2019Trip type: Travelled on business
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Response from AIHGM, General Manager at Alotau International Hotel
Responded 8 Nov 2019
Dear Mathelacy Thank you for time spent in leaving us review about your stay. I'm glad to hear that our associates are friendly and helpful during your stay. I also would like to apology about those breakfast inconvenience that you experienced. especially for the wrong information given by our wait staff, our new live omelet cooking station should be free of charge with all the accompaniment (Sausages, Baked Beans, Bacon, hash-brown or sauteed potatoes) Once again, I apologize for our shortcoming and I assure you the hot breakfast is inclusive in our room rate, please email me directly at gm@alotauinternationalhotel.com.pg should you wish to book your future stay at our hotel for us to be able to recover our shortcoming. Thank you for your kind feedback and I look forward to having you back in our hotel. Warmest Regards, Dony Kristianto
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tammym758 wrote a review May 2019
Paddington165 contributions64 helpful votes
For Alotau this is probably the best hotel around in the area. The staff are very friendly & helpful. The rooms are basic (or should I say beach style rooms), yet they are extremely clean. The food was ok and I felt safe whilst staying here, which for me was very important. I would definitely stay here again when next in Alotau, there truly isn't much choice out here ..... Wifi would be an asset, but that will probably happen in time.
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Date of stay: April 2019
Value
Location
Service
Trip type: Travelled on business
2 Helpful votes
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Response from AIHGM, General Manager at Alotau International Hotel
Responded 5 Jun 2019
Dear tammym758 Greetings from rainy Alotau, Milne Bay. Thank you for taking time to share your stay experience with us on TripAdvisor. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. My team and I are most pleased to learn that you find our associates are very friendly and helpful, the safety and security of our guest and associates is our main priority and we're glad that you feel secure and well taken care of during your recent stay. We have just sign up with PNG DataCo (Fiber Optic Internet Provider) in mid of April and the connection has been in place starting in May 2019 for our guest connectivity as a complimentary. Thank you for sharing your thoughts and we look forward to creating more memorable experiences for you in the future. Warm regards, Dony Kristianto
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MPW050 wrote a review May 2019
39 contributions11 helpful votes
I have stayed at this hotel on several occasions now and found the staff to be consistently pleasant, positive and helpful people. They have made me feel welcome and my stays there comfortable. The restaurant staff have been extremely accommodating when it comes to dinner and I have found myself enjoying some of the most delicious food I have eaten in PNG. However, these dishes have not been part of the regular menu which I would rate as consistently mediocre in quality and taste - especially since the departure of Sri Lankan Chef Manoj. Chef Manoj created a delicious crab dish, which Chef Christine has taken to even greater heights. She is very capable and creative and I give her cooking 5 stars! I understand they now have an Indonesian Chef, but alas I have chosen a mother hotel for my next stay in Alotau, however I may return. Things to watch out for are the tiles which run the length of the outside walkway to many of the rooms which become extremely slippery and have already caused trips to the hospital for people who have slipped up. Although this is an obvious health and safety issue, the owners choose to ignore it. It rains a lot in Alautau so beware.
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Date of stay: February 2019
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Response from AIHGM, Manager at Alotau International Hotel
Responded 13 May 2019
Dear MPW050, Thank you for taking a moment to review Alotau International Hotel following your recent stay at our hotel. Your comments are greatly appreciated by the team, and I surely pass your kind compliments to our Chef de Partie Christine. Unfortunately our new Executive Chef Mr. Devi Murdevi arrived in March 2019 just after your last visit in early February. He has extensive experiences and have worked in many parts of the world such as Germany, Switzerland, Dubai, Vietnam and Indonesia, surely he would be able to surprise with new delicacies on your future visit. Crabs and lobster are seasonal items, that is why we do not list it in our regular menu in order to avoid complaints. As you may know Alotau is a very small town and Food items here are inconsistent, but feel free to contact us to put special order while making making your hotel reservation for us to be able to source it well in advance. Thank you for your sharing your concern on our floor tiles, we surely will elaborate your concern on our upcoming renovation project this year and will source for rough surface floor tiles to avoid hazard and safety issues along the guest room walkways. Please do contact me at gm@alotauinternationalhotel.com.pg when you make your booking on your next trip to this beautiful Alotau, Milne Bay Province. We look forward to welcoming you back to Alotau International Hotel. Warm regards, Dony Kristianto
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Robin Wayabu wrote a review May 2019
5 contributions
Apparently I decided to make my tracks back to the popular AIH over the weekend the place is the best and first class. Though most people crowd around the garden bar is too watch NRL most do have moneý to buy rest are there only watch. The GM understands cause most are NRL followers, people undersþands hotel rules n the abide to it. Thank GM. Am impressed with the lookout and it's still best location for the visitors nationally n abroad. Popular Papa's Pizza is everybody's favourite because it so delicious. So if you are thinking of visiting Alotau I bet you Alotau International Hotel is the place to be.
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Date of stay: May 2019Trip type: Travelled solo
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Response from AIHGM, General Manager at Alotau International Hotel
Responded 5 Jun 2019
Dear rwayabu, Thank you for the time spent to leave us this wonderful review, it's a pleasure for Alotau International Hotel to be able to serve the local community itself. We will strive to do better in the future in term of service and facilities and we look forward to serve the local community well during special events and functions. Once again thank you for your kind review and we look forward to welcoming back in our property. Regards, Dony Kristianto
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LOCATION
Papua New GuineaPapua RegionAlotau
NUMBER OF ROOMS
31
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Frequently Asked Questions about Alotau International Hotel
Which popular attractions are close to Alotau International Hotel?
Nearby attractions include Massim Museum (1.1 km) and Alotau's best bar (0.8 km).
What are some of the property amenities at Alotau International Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Alotau International Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Alotau International Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alotau International Hotel?
Yes, free parking and street parking are available to guests.
Are there opportunities to exercise at Alotau International Hotel?
Yes, guests have access to a pool during their stay.
Does Alotau International Hotel have an airport shuttle?
Yes, Alotau International Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alotau International Hotel have airport transportation?
Yes, Alotau International Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Alotau International Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Alotau International Hotel?
The staff speaks multiple languages, including English, Hindi, Indonesian, and Malay.
Does Alotau International Hotel have any great views?
Yes, guests often enjoy the city view available here.