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About
#1 of 7 hotels in Falmouth
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Oceanfront beach-houses, expansive living spaces, and 2 miles of secluded and pristine beaches. Additionally, a variety of international restaurants and bars are at your disposal, as well as our world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. Excellence Oyster Bay is a luxurious all-inclusive within a unique idyllic setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Airport transportation
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Ocean View
Languages Spoken
Spanish
Location
Oyster Bay Peninsula Coopers Pen, Falmouth JMCTY07 Jamaica
Getting there
Car HireSee all Falmouth car hire
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This is a great adult all-inclusive resort. The resort is beautiful. Service is top notch. Food is good. Jerk chicken at the pool is the best I have ever had. Service is great. Great price for an all-inclusive. Things that could be improved: The small sofas in the room are not comfortable. Beds could be more comfortable. Difficult to get cold beer. Premium liquors are a little misleading. We drink Titos vodka and could not get. The resort considers Absolut a premium liquor.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
EXCELLENT! Detailed Review Below! I will start by saying that this is by and far the best resort I have ever stayed at in my life! Me and my girlfriend at the time (now fiancé) stayed for a week in July and we are both raving about everything the resort had to offer. I had never heard of the Excellence Collection of hotels before finding them through some YouTube searches, but I would 10000% book with them again in a heartbeat. I proposed to my now fiancé during our stay and I want to give a huge shoutout to Shantaul & Toni-Ann in the Excellence Club Concierge department for their persistence in helping make everything come together! Without them helping me months in advance, I would have never been able to pull it off. I also want to shout out Thimera in the Magna Restaurant for her excellent service, Winston the lifeguard, and Chef Biscuit the Hibachi chef in the Spice Restaurant. EXCELLENCE CLUB: If available and you can afford just the slight increase in price, I would definitely recommend going for the Excellence Club upgrade. With the Excellence Club you get unlimited top shelf liquor in your room, restocked minibar every single day (water, soda, beer, snacks, etc.), the room service staff brings by fresh small pastries and candies everyday. Upgraded Blvgari toiletries in your room. You get access to the Magna & Zenith Club restaurants, Zenith has the BEST view. Access to the Excellence Club Beach and Cielo bar. And of course you get to deal with the Excellence Club Concierge which is separate from the standard concierge in the main lobby. When checking in, the concierge asked our favorite color, favorite scent, and our pillow firmness! I have never been asked that before at a resort so I was pleasantly shocked. ROOMS: Our room was an Excellence Club Junior Suite with a Private Pool (Room 6056). I was worried that having a room on the ground level would mean our view of the ocean would be blocked by the Beach Houses, but the location of our room had a perfect view of the ocean right between Beach Houses 8 & 9, through the Excellence Club Beach. The room itself was HUGE! About 900 square feet which I believe includes the deck and pool. Everything inside was very modern, Jack and Jill sick, separate room for toilet, rain shower, two TV’s one facing the bed, one in the “living room” facing the couch, a full walk in closet, our own indoor tub (I believe all of the rooms have the tub), and of course our own private pool. I have never had a room with a private pool before and cannot reiterate how amazing it was. I highly recommend getting the same type of room if available. I was worried about the privacy of the pool being that there are rooms right above you looking down on you, but rarely were there ever people out on their balconies when we were out there. And there is enough vegetation around the pool where people walking by don’t have a clear view of you in the pool. GROUNDS/ATMOSPHERE: First impression when getting to the resort is pulling up to a beautiful gigantic gate that security must open to enter (almost feels like entering a castle), followed by a long drive to the actual main building of the resort. The resort is on its own peninsula, so it is the only one in the vicinity. You are greeted with champagne, cool cucumber scented towels and they will bring you to anywhere on the resort in a golf cart if you wish. The main building is not the most grand I have ever seen but by all means still beautiful. Everywhere is white, stone, marble, and tile. And the grass, trees, bushes, and flowers are all gorgeous and impeccably kept. Every single morning you will see no less than 10-15 workers tending to the grounds cutting bushes, grass, trimming trees, etc. And with that the property always looks fantastic during the day and at night. The overall atmosphere of the resort is more relaxed and elegant. Typically the outside areas are mostly quiet and you can easily hear the waves crashing on the beach. Speaking of the beach, there can be at times some seaweed but it is really not that bad at all. The water is crystal clear blue and the sand is beautifully white and there are plenty of umbrellas, free cabanas, and seating for everyone. There are 5 public pools on the resort, although non-Excellence Club guests can only access three. Two of the public pools would be considered the “main pools”, one side is more of the loud side where there is the swim up bar and music and pool games are played daily. And the other side is the quiet side, or what we were told the “hangover” side lol. There is another pool up top at the X-Lounge that has a great view of the ocean from above. The other two pools for Excellence Club members are by the Excellence Club Lounge by the Magna Restaurant, and by the Zenith Restaurant near the Beach Villas. I would say the Zenith pool is the nicest of them all because it has the BEST view of the ocean and palm trees surrounding. One complaint that we had about the grounds (which was not the resort's fault in any way) was the amount of mosquitos. They did their best to combat them as much as possible and we didn’t seem to have that many issues outdoors, but we actually had the most issues in our room. We would find a lot of mosquitos flying around the room and would often wake up with more bites on ourselves. This is definitely not a make or break for the resort in any way as this seems to be an issue for the whole island, not just the resort. We would just suggest packing one of those plug in devices that attracts mosquitoes for your room. That would have definitely been a big help. STAFF: I have not a single thing bad to say about the staff. Everyone we encountered was extremely friendly and were always willing to help. One funny detail is that mostly all the staff when asked how they are will always say “excellent”, or have an “excellent day”. A play on the resort name which I thought was a very funny and cool touch. Almost everyone you check in with, whether it be at the clubs or lounges, restaurants, or concierge will always ask you where you ate that day or the previous day. They will ask what you had, how the service was, and was there anything they could look into for you or do to make your stay better. Which was very nice to know that they are always seeking feedback. Every single staff member at every restaurant will always ask if there are any allergies or dietary restrictions, which was another nice touch. And like mentioned previously, they are always cleaning and tending to the property and there are always staff around to assist with anything. From the concierge, to the bartenders, to the maids, to the waiters, to the bellmen, I have nothing bad to say about any of them. FOOD: Oh my goodness. The food at this resort is incredible. The biggest highlight for us was all the pastries and bread. They were always fresh, fluffy and absolutely delicious and made us always ask for seconds. There are 10 restaurants on the property with 2 being exclusive for Excellence Club members (Magna & Zenith). We were able to try each one and pretty much every food item we had was fresh, delicious and beautifully presented. “The Kitchen Table” which is the breakfast buffet restaurant had tons of options for breakfast for international travelers (European, asian, etc.), of course the standard American breakfast options, as well as traditional Jamaican breakfast options. We would say that our favorites were Zenith (Excellence Club only) and Spice the Hibachi restaurant. They have Hibachi and non-Hibachi in the restaurant, but that is the only restaurant on the property that requires a reservation 24 hours in advance. All other restaurants we walked up to and were seated immediately. All restaurants have a dress code for each meal of the day, which they enforce very strictly. Some restaurants require long pants for men, and dresses for women, while others men are allowed to wear shorts. But in all restaurants no matter what meal, men are not allowed to wear tank tops, a minimum of a short sleeve shirt. This was annoying the first time as I didn’t know and had to go back to the room to change. But it does elevate the resort to another level and shows they really care about their appearance and image overall. ENTERTAINMENT: Like stated before, this resort is more classy and elegant. So if you are looking for parties all day and night across the whole resort, this is probably not the place for you. But that does not mean there were no parties and entertainment at the resort at all. Everyday there was live music, or games, or dance parties by the main pool. And every night there are live shows in the theater (we saw Michael Jackson shows, Bob Marley, Reggae, Rock and Roll). The talent at the theater shows is very good and we were thoroughly impressed. And typically before the main show they always have a smaller show outside of the theater. We saw acrobatics, saxophone soloists, singers, dancers. A few nights they had silent disco which was very fun. And most nights they keep the party going in the Sports Bar after the Theater show is over. During the day there are plenty of other activities to do such as kayaking, stand up paddle boarding, sailing, snorkeling, archery, ping pong, blackjack, bike tours, beach yoga, arts and crafts, etc. which are all included. All of the activities are clearly outlined each day in the Excellence Collection App. Which by the way, is wonderful! The app is used for everything from all restaurant menus, activities schedule, speaking with concierge through chat, room service, excursions, etc. There is WiFi EVERYWHERE on the resort for the app to work. And for everything else requiring WiFi on your phone. We were even on the beach and in the ocean and we still had a good WiFi signal! BONUS TIPS: - Schedule the private candlelight dinner on the beach, it is fantastic and worth the money. If you say you are staying at the resort to celebrate your anniversary or honeymoon, they even upgrade you more and provide the dinner, extra spa services, and other discounts all complimentary. - Schedule the by ocean couples massage and the Hydrotherapy session at the Mile Spa. The massage is at a beautiful location right on the beach, and having a 1 hour and 15 minute massage hearing the waves crashing is surreal. And the Hydrotherapy session is awesome going through multiple different pools, showers, saunas, body scrubs, etc. - Bring bug spray or something to combat mosquitos! As I mentioned before… - If there is no golf cart around, be prepared to walk about 5 minutes from one end of the resort to the other. The resort is pretty big. - You can probably find excursions for going outside of the resort cheaper online, the excursions through the resort seemed to be more expensive. - Enjoy and RELAX! It’s EXCELLENT!!…
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Date of stay: July 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Excellence Oyster Bay
Responded 9 Aug 2023
Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share this review with the TripAdvisor community. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Besides, our caring staff contributed to your getaway since the beginning being exceptional and unique making you feel pampered all the time as a result of giving the royal treatment you deserved, great food quality encountered and amusing entertainment. We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I came here last year and loved it so much that we booked again this year. Travelling to get here was a nightmare, but once we arrived, they took care of us almost immediately. Only one complaint here, the airline was about 8 hours late getting us to the hotel, so we were tired, and since we were Excellence Club, a golf cart takes you from the main building to the club on the other side of the resort. In this case, the driver said "I have to pick up someone else first", which really annoyed us since we were tired and just wanted to get to our room. He drove to the Beach Villas where the people werent even there to pick up. When we got to the club, the only thing that went right for us that day, finally came through...the room number i requested was given to us. We got a Beach House Suite (2nd floor) and it was perfect. Right up on the ocean and really nice views. We ate at Spice the most and love the food there every time. Zenith was very nice, as well as Magna, and the staff was ultra-friendly. All in all, we really like this place and is our favorite among the Excellence resorts we have stayed at.…
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Date of stay: September 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My vacation is one to remember the food is wonderful guys this is the best place ever man I tell you guys we had lunch at jerk hut Lobster house with vickesha who just made my stay one to remember the service is very professional thanks to vickesha for the meal the coconut water you made my stay amazing
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The stay was great the people I come in contact was amazing the food the service the jerkhut I spent most of my time there vickesha oh my this young lady is a blessing we will be back she gave us coconut water food on time the invitation at the lobster house was worth it vickesha we will be back
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Date of stay: September 2023Trip type: Travelled solo
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
EOB is the best for sure my stay was amazing the food the service I tell you must book my wife will be back next year because of one young lady chef vickesha she is so professional her meal at lobster house we surely miss thanks to the best service ever
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our stay at Excellence Oyster Bay exceeded our expectations. The food was amazing, the service was exceptional and the resort was very clean and accommodating! Definitely going back and definitely recommend!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We went here for our honeymoon and were so incredibly happy we did! It truly is the most relaxing, amazing trip and you won’t regret it. The rooms are wonderful, the staff is so kind and accommodating. The food is great, definitely not “resort food”! Would absolutely recommend this for a Jamaica spot!
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Excellence Montego Bay was excellent to say the least! My wife and I stayed here for one 20th anniversary! We were treated like royalty! Shoutout to Chris our driver in the private transport to the resort! Very safe trip! We booked the Excellence Club level so the check in process was in a separate area from the lobby. We stayed for 7 nights. The first 4 nights we had the beach front beach house with the plunge pool! The last 3 nights we stayed in the Villa! The Villa was by far the best experience we’ve ever had at a resort! Shoutout to Alex our butler! We was very professional but still fun! He made our stay absolutely perfect! From booking our reservations to bring customized food and drinks the room, he did whatever it took to make sure we had an amazing time! The vibe of the resort was exactly what we were looking for! We spent time at the pool and the music was perfect - Afro Beats and Hip hop! They had great entertainment too! We played water polo and beach volleyball! Shoutout to Warren who was a man of many talents! His energy is on another level! The food was excellent as well! We had breakfast at the buffet, Magna, and room service! All experiences were delicious! Our favorite restaurant was the Lobster House! Absolutely delicious! You have to get the Lobster tails! Next was the oxtails and curry goat from the Caribbean Grove! With our stay, we had a hydro therapy and a couples massage included. The spa was very clean and modern! Everything we encountered made us feel so relaxed! I would definitely come back her again and highly recommend this resort!!…
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: There few restaurants that require a reservation and not every restaurant is open every night. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We just celebrated 20 yrs of marriage. This was an excellent experience. Highly recommend. We stayed 7 days. We started off on a beach house with the plunge pool. This was amazing 🤩 Than we transferred to The Villa which is top notch our Butler was Alex. He was very attentive and served us from any restaurant to our room. The villa is worth the extra money. The service the experience of living In ultimate luxury. The restaurants were good the give a 5 star experience. Entertainment was fair. I think it has a lot to do with who is staying at the resort if they want to party or chill. The resort plays the songs and has a nice vibe but if no one gets up to dance and participate then it will be boring. Warren one of the supervisors keep the party’s entertaining. Overall I rate this resort 5/5. I would definitely come back. The Villa experience is the only way to go‼️…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$446 - US$690 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaTrelawny ParishFalmouth
NUMBER OF ROOMS
315
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Claim Your ListingEXCELLENCE OYSTER BAY - Updated 2023 Prices & Resort Reviews (Falmouth, Jamaica)
Frequently Asked Questions about Excellence Oyster Bay
Which popular attractions are close to Excellence Oyster Bay?
Nearby attractions include Martha Brae River (4.5 km), La Casa Del Habano (1.3 km), and Diamonds International Jamaica (1.2 km).
What are some of the property amenities at Excellence Oyster Bay?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Excellence Oyster Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excellence Oyster Bay?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Excellence Oyster Bay?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Oyster Bay?
Conveniently located restaurants include Pepper's Jerk Center, Leon's Lobster Hut, and Juici Patties.
Are there opportunities to exercise at Excellence Oyster Bay?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Excellence Oyster Bay have airport transportation?
Yes, Excellence Oyster Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Oyster Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Oyster Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Excellence Oyster Bay have any great views?
Yes, guests often enjoy the harbour view available here.