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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#33 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Waikiki is an oceanfront resort located steps from renowned Waikiki Beach, and moments away from the area's top attractions, upscale shopping, family activities and exotic natural destinations, including Diamond Head crater. After a day spent exploring, relax in one of the resort's beautifully designed outdoor pools, pamper yourself with soothing spa treatments or dine at one of four on-site restaurants. In the evening, retreat to spacious newly-renovated beachfront accommodations with the Sheraton Signature Sleep Experience, an open-air lanai and spectacular views. If visiting for event-planning reasons, take advantage of our resort's 16 contemporary meeting rooms featuring state-of-the-art audiovisual technology.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Game room
Snorkelling
Water sport equipment rentals
Waterslide
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
Chinese, Filipino, Japanese, Korean
Location
100Great for walkers
Grade: 100 out of 100
204Restaurantswithin 0.5 km
95Attractionswithin 0.5 km
Contact
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Getting there
Car HireSee all Honolulu car hire
7749Reviews237Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
We don’t usually write reviews for the housekeeping staff but Nerita was such an amazing human who made our stay extra special. She is a perfect role model for anyone in hotel industry who understands what it means to be in hospitable. Thank you Nerita!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed at the Sheraton Waikiki several times since we had our wedding reception there over 22 years ago! The hotel has made lots of upgrades since then. This most recent trip was with our teen daughters and they love it even more than we do! They make it super easy to scan in and out of the parking ramp with your wrist key. We also rented a cabana for one of the days (cabana #2) and was wonderful. The kids had been wanting to feed the koi fish and were able to one day - they do it daily at 11am. Last visit we were unable to do so due to COVID restrictions. It has great views from all the modern updated rooms - and easy to walk to anywhere in town.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 2 days ago
Aloha auggie_tech1, Mahalo for letting us know the Sheraton Waikiki was perfect for your visit. Our resort is ideally located for fun-loving family vacations with all the excitement and entertainment in the heart of Waikiki provides. We are pleased each of you had a memorable visit and that our accommodations and location exceeded your expectations. Thank you for staying with us over the years, and we look forward to seeing you and your family again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Out of a lot of hotels I’ve been to, this hotel was one of the nicest. Not only was staff amazing from the moment you walk in, but housekeeping is even better. Roger was our housekeeper and he had amazing service.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location of this hotel is perfect for the view of Diamond Head and it’s at the end of Waikiki beach. The rooms are very clean and the staff is very helpful to make a great family vacation. Highly recommend renting a cabana for the day. We rented Cabana #2 which has the best location for access to the beach and a great view of Diamond Head!
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 5 days ago
Aloha E2902ZLmikeb, Mahalo for letting us know the Sheraton Waikiki was perfect for your visit. Our resort is ideally located for fun-loving family vacations with all the excitement and entertainment in the heart of Waikiki provides. We are pleased each of you had a memorable stay and that our accommodations, friendly staff, and amenities exceeded your expectations. It was our pleasure hosting you and your family, and we hope to see you all again any time your travels bring you to the islands. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding week at the Sheraton Waikiki! Narita was amazing with our room comfort and cleanliness and always anticipated our needs. She was a joy to be around each day. Excellent amenities throughout the hotel. Everyone was kind and helpful.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nerita - our housekeeper on floor 17 was amazing!!! She really made the entire experience. A warm friendly smile and hello each day made it feel so homey and welcoming. Please give Nerita a raise! She’s amazing! 10/10 -Your birthday twin
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 6 days ago
Aloha rachelvF6086EX, We are delighted you chose Sheraton Waikiki for your visit, and we are pleased to know our associates, especially Nerita, made your stay memorable. We appreciate the acknowledgment of her dedication, and we look forward to sharing your compliments with her. We hope you will make us your home whenever you are in the area. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel has amazing views and the pools are the best in waikiki. Our stay was made more enjoyable by our friendly house keeper Roger, my family was excited to receive a lei and roger was the first to present us with one. Everyday we returned to our room after our adventures, Roger would make beautiful towel arrangements and leave and beautiful note. He was the first person we seen on our way out and is just lovely. He is friendly, kind and just an absolute pleasure to talk to.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Stayed on honeymoon There were only good points such as the cleanliness of the room, the kindness of the employees, the pool and veranda with a good view! Also, there are many Japanese correspondence, which was very helpful for me personally. thank you!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha Passport43650930035, Mahalo for choosing Sheraton Waikiki for this special occasion. We are pleased you enjoyed our excellent views and refreshing pool. We also appreciate you mentioning our spotless accommodations and friendly associates. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We picked an ocean view room in order to watch the Nagaoka fireworks from our lanai. The view was perfect! We were on the 6th floor, so we could see the barges the fireworks launched from, the entire fireworks display, and the reflection of the fireworks on the ocean. We checked-in right at 3:00, so there was a bit of a line (even though we checked in online beforehand), which moved pretty quickly. The room was clean and comfortable. We had breakfast next door at Wolfgang's steakhouse. This is a great option because the food is excellent, the prices are competitive, and the atmosphere was relaxed.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were looking forward to a wonderful vacation to relax and enjoy the sites. Overall the establishment was disappointing for a Sheraton. Upon arriving we found food stuffs in the refrigerator that the previous guest had left but was not removed. In addition there was dirty towel that the housekeeping staff had forgotten to remove. The breakfast was good, but we had difficulty with the staff to get what we wanted. They were very friendly and jovial but the breakfast that was served was never quite what we had requested. It became an ordeal. One day we were offered papaya which was great. The next day we asked if it was available only to be told that it was an extra charge. On the last day of our 7 day stay, the housekeeping staff started to clean the room, but stopped after they stripped the bed and removed the towels. A bit disappointing. The staff was alerted and took action, but these type of issues should not have happened. As for the location, it is quite good, as one can walk to many restaurants and the beach was accessible. The views were fantastic. I also agree with the comment about the resort fees. For us it was wasted money as the items that we paid for were of no interest to us. Everyone's experience will be different. Ours was one of disappointment because the issues that we encountered should have happened with the cost of the room. …
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha White-Shadow-2001, Mahalo for sharing your experience. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We do want to apologize for not providing the clean, spotless room you were expecting upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. We were also sorry that you did not thoroughly enjoy our breakfast. We will definitely follow up with our food and beverage team to see how to improve. Furthermore, we regret your disappointment with the resort fees. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Mahalo, Mari K. Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$477 - US$612 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1772
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Claim Your ListingSHERATON WAIKIKI - Updated 2023 Prices & Resort Reviews (Honolulu, HI)
Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 km), Waikiki Sunset Cruise with Live DJ (0.4 km), and US Army Museum of Hawaii (0.4 km).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include STRIPSTEAK Waikiki, Honolulu Cookie Company, and Poke Bar.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Waikiki have an airport shuttle?
Yes, Sheraton Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Waikiki have airport transportation?
Yes, Sheraton Waikiki offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.