Two years ago, I took my wife to Hawaii for the first time and stayed here. After that stay, we knew we’d be back. During our stay, we met Howard. He was kind and attentive and provided all the local knowledge one can provide. This time my wife and I and 5 other friends stayed at the Club Level. Prince Waikiki ensured we had a trip and wedding of a lifetime. Here are some highlights of why: Concierge - Emma did an amazing job of working with our friends to ensure finishing touches were complete for our wedding day as we got ready. She went above and beyond to ensure we had everything we needed to successfully make it out the door. Hinina Bar- The reason we are back is Howard. 2 years later and a little memory jog and Howard remembered us. You would think after a pandemic and honestly, 1000s of customers coming thru that one wouldn’t remember. Howard was a joy to chat with about all the local knowledge. Terri and Maria made sure our drinks were never empty. Terri and Maria took care of all 7 of us the day after our wedding at the poolside cabanas. Drinks were always flowing and it was a day to remember with our wedding crew. Club Lounge - Mari, Noleen, Janae, Cornelia did an amazing job taking care of all 7 of us the first week or our stay and 2nd week. They remembered our orders and just went above and beyond to make the trip special. Bell/Valet Crew: George, Travis, Neal did a great job with helping us in and out to the next activity. George even helped us get all the things ready and loaded onto our Party Bus that took us to the wedding ceremony and back. HouseKeeping: They did a wonderful job taking care of our room - especially after a few tornados going thru it with getting ready for the wedding. There was never a hesitation in making sure our room was ready during our 2-week stay. Feedback: We had one instance of one of our party guests who was a club guest having trouble accessing the club lounge due to an incorrect type of room key provided at check-in (it was a late evening check-in). Security came thru questioning her versus asking her what her room number is to verify she's at club level.…
Thank you for giving us such a memorable return trip. It was our second time staying at the Prince and brought family in for my husbands 50th! The cleanliness, views, large open windows and attention to details is always the best here. Although it’s a little walk to the strap on Waikiki, I prefer to be off the beaten path a little bit quieter. Such friendly staff, only kidding my buddy Mark (front greeter!) The live music was a hit in the evenings and of course the Honolulu coffee shop in the lobby. I just wish they had later hours and maybe a few more food options for easy apps, etc. We can’t wait for future visits and have Prince top on my list.
My favorite part of the hotel was the distance to ALA Moana shopping center. It has everything you need, food, casual shops, luxury shops, restaurants, fast food, etc. Also the staff were extremely helpful and always trying to make your stay better especially the guys working at the front. If you don't have a ride they find one for you and they will literally run to open the door for you which makes you feel like a VIP.
I had a great stay at Prince Waikiki. Their hotel is clean, bed is comfortable, family friendly, pool side was beautiful, room with great views and customer service was friendly and fast! Location was a bit far from Waikiki beach but if you want a more quiet, family friendly place then I would definitely recommend staying at Prince! I would definitely recommend staying here and I would go back. Thanks Prince Waikiki for a great stay.
We wanted something in the middle of everything and the Prince didn't disappoint. So glad we chose it. It was easy to catch the buses and tour trolleys. Enjoyed the sunsets from the pool deck. Only wished there was more food options in the evenings besides room service.