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200 S Alamo St, San Antonio, TX 78205-3299
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1056)
Room & Suite (403)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Palacio del Rio
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 385 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Palacio del Rio in San Antonio, TX is perfectly located on the San Antonio River Walk. Directly across from the Henry B. Gonzalez Convention Center and only 2 blocks from the Alamo and Hemisfair Park. If the River Walk is your primary destination, we are the place to stay. Every room in our hip hacienda-style hotel has a private balcony overlooking the River Walk or downtown San Antonio skyline. We are walking distance to restaurants, bars and shops, with 25 meeting rooms and event spaces including The Pavilion by Hilton. In addition we have 4 on-site outlets for food and beverage: Rincon Alegre Lobby Bar, Tex’s Sports Bar (the only sports bar on the San Antonio River Walk), River’s Edge Cafe + Patio Bar and our famous Durty Nelly's Irish Pub. Our historic hotel was built using modular construction in a record 202 days, opening April 6, 2018, in time for Hemisfair '68 Worlds Fair. We were the first luxury hotel in downtown San Antonio, welcoming guests from all over the world.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
3760Reviews52Q+A100Room tips
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Popular mentions
npair2021 wrote a review Jul 2021
Pearland, Texas1 contribution
In town for a conference. The ability to check in early and use the digital key was awesome. Room was neat and clean. Staff was courteous, attentive, and dealt with a large crowd very well. Valet was timely.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Brian G, Marketing at Hilton Palacio del Rio
Responded 1 week ago
Dear npair2021 - Thank you for being our guest during your conference. We appreciate you taking the time to write a review. Great to hear you enjoyed using digital key!
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RaysOfGrace wrote a review Apr 2021
Caddo Mills, TX74 contributions13 helpful votes
Hotel's Favourite
Group services went above and beyond for our large group. As Corvette owners, we prefer to park our own cars and they made special provisions for us. The rooms were beautiful with lovely balconies that allow you to enjoy the fresh air in the spring and fall. The hotel is perfectly situated to take advantage of all the Riverwalk has to offer. Just be aware that rooms overlooking the river will enjoy the music offered to patrons! Higher rooms are reached quickly by a computerized elevator system with no wait time. One in our group took a Hilton Honors upgrade to the Presidential Suite which was basically a small apartment! If offered a great place for our group to gather in the evenings.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Room Tip: Rooms facing the city and at higher floors are quieter. Computerized elevators mean no waiting...
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Response from Brian G, Marketing at Hilton Palacio del Rio
Responded 19 Apr 2021
Dear RaysOfGrace - Thank you so much for allowing us to host your group! The Corvettes were impressive! It's great to hear you were able to take advantage of our perfect River Walk location and enjoyed the views (and music) from your private balcony. We are also happy that we were able to upgrade one of your members to provide a great place to gather! Thank you again and we look forward to having everyone back in the future!
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rotyluvr wrote a review Jul 2021
Bartlett, Illinois153 contributions88 helpful votes
+1
We recently returned from staying here for 3 nights. To start with the hotel is about 25 minutes from the airport. When we arrived, you need to use their valet parking which is an additional charge. The front desk was very polite and helpful with all questions. Our room was on the 11th floor over looking the river. The room was spacious and the Wi-Fi worked good. There however is no daily room service due to covid. However all you need to do is call the front desk and they will quickly assist you with any needs. We did use the weight room which is in three separate rooms. They offer free weights and several pieces of cardio equipment. The pool is located on the fifth floor and is outside. Each morning we eat at the Riverside café which was fabulous. The hotel is located on the river walk with easy access to shops and restaurants. Overall this is a great hotel with a great staff.
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Date of stay: July 2021
Rooms
Cleanliness
Service
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Response from Brian G, Marketing at Hilton Palacio del Rio
Responded 1 week ago
Dear rotyluvr - Thank you so much for being our guest recently! We appreciate you taking the time to write such a detailed review! We will share your comments with the team! Thank you again and we look forward to welcoming you back the next time you visit the Alamo City!
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tonycruznvbs wrote a review Jul 2021
Seminole, Texas1 contribution
I was traveling with my family including my father in law and mother in law. Both of them need a handicap mobility room. I rented a suite with handicap mobility accessible features. What we got when we arrived at hotel was a poor explanation of why we got a regular Teo Queen size beds. This hotel has now become my fourth or fifth option when staying in SA.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Brian G, Marketing at Hilton Palacio del Rio
Responded 2 weeks ago
Dear tonycruznvbs - Thank you for staying with us recently with your family. We are sorry we were unable to provide the accommodations you expected. We will share your feedback with the Front Desk team to understand what went wrong in the process. We hope to have the opportunity to regain your trust the next time you visit.
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roadtriptakers wrote a review Jul 2021
Waco, Texas151 contributions84 helpful votes
Very nice Hilton. Parking is not included in the room charge. Valet parking was available upon check in. Our car arrived quickly upon checking out. The hotel is very convenient to the river walk activities and restaurants. Our room was clean and very well apportioned. We loved access to our balcony. Great for people watching.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Brian G, Marketing at Hilton Palacio del Rio
Responded 3 weeks ago
Dear roadtriptakers - Thank you for being our guest and taking the time write a review! We appreciate the 5-Stars!
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PRICE RANGE
US$152 - US$436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton palacio del rio hotel san antonio, hilton hotel san antonio, hilton san antonio, palacio del rio hilton, san antonio hilton
LOCATION
United StatesTexasSan AntonioDowntown
NUMBER OF ROOMS
485
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Frequently Asked Questions about Hilton Palacio del Rio
Which popular attractions are close to Hilton Palacio del Rio?
Nearby attractions include San Antonio River Walk (0.3 km), The Alamo (0.4 km), and The Magicians Agency Theatre (0.3 km).
What are some of the property amenities at Hilton Palacio del Rio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Palacio del Rio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Palacio del Rio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Palacio del Rio?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Palacio del Rio?
Conveniently located restaurants include Biga on the Banks, Zinc Bistro and Wine Bar, and Las Canarias Restaurant.
Are there opportunities to exercise at Hilton Palacio del Rio?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton Palacio del Rio located near the city centre?
Yes, it is 0.6 km away from the centre of San Antonio.
Are any cleaning services offered at Hilton Palacio del Rio?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Palacio del Rio offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Palacio del Rio?
The staff speaks multiple languages, including English and Spanish.