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Hilton Garden Inn San Antonio At The Rim

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Traveller (17)
Room & Suite (38)
Dining (15)
Overview
Hotel website
5730 Rim Pass, San Antonio, TX 78257-9544 See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn San Antonio At The Rim
Redeem special offer: Double Points, Every Stay
Hotel deals
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Reviews (384)
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372 results
Traveller rating
211
87
41
17
16
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LanguageEnglish
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211
87
41
17
16
Show reviews that mention
All reviews fiesta texas six flags great location front desk la cantera trash cans breakfast staff nice hotel room was clean hot water easy access excellent stay business center would definitely stay here again a great place to stay hotel is located sea world
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1 - 5 of 372 reviews
Reviewed yesterday

Great hotel. The service is impeccable. Great location.It is close to The RIM, a large outdoor shopping center with restaruants bars, and of course shopping.The service at the hotel is tremendous. They focus on their guests, and they are keenly aware of the cleanliness of...More

Review collected in partnership with Hilton Garden Inn
Thank Brian R
Hotel's Favourite
Reviewed 4 weeks ago via mobile

This was my first visit to San Antonio and I was here on a business trip. I am a dedicated supporter of the Hilton Brand, yes I could mention that I was greeted at the door with a warm friendly smile, that my reservation was...More

Thank Melissag3225
Response from SonyaG461, General Manager at Hilton Garden Inn San Antonio At The RimResponded 3 weeks ago

Thank you for your kind words, I will most certainly share this Vanessa and Jacob! We hope to see you again when you visit San Antonio!

Reviewed 1 week ago

The location of the Hotel was great! The staff was friendly, but the room was Load from the air conditioner, Pillows where horrible, I would have slept better sitting up in the chair. The Room was freezing.

Review collected in partnership with Hilton Garden Inn
Thank Safari37975
Response from SonyaG461, General Manager at Hilton Garden Inn San Antonio At The RimResponded 6 days ago

Thank you for your feedback, we greatly appreciate it! Please let me know if there is anything we can do for you. We do hope that you come back and visit us soon!

Reviewed 1 week ago via mobile

Terrible customer service. Had to ask three times to get fresh towels before they brought up at 10:30pm this is unacceptable. When i checked out qas not even asked how stay was. I complained about towel issue night auditor did not seem to care and...More

Thank monkey12
Response from Curiosity819323, Manager at Hilton Garden Inn San Antonio At The RimResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations with our service and special requests. I will follow up with our...More

Reviewed 1 week ago via mobile

not very good customer service. Had a ask for new towels 3 times before they brought to room. At checkout qas not even asked how stay was and the receipt was incorrect and this was the night auditor who chexked me out. Being a hilton...More

1  Thank F2822EHdavidc
Response from Curiosity819323, Manager at Hilton Garden Inn San Antonio At The RimResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations customer service. I will follow up with our night audit team to...More

View more reviews
About
Description
Enjoy the new Hilton Garden Inn San Antonio at The Rim. Our hotel is conveniently located next to fantastic dining, shopping and entertainment at The Rim and offers easy access to popular attractions More including Six Flags Fiesta Texas, La Cantera shopping, and SeaWorld. Each modern guest room includes a refrigerator, microwave, complimentary internet and a desk area. Maintain your workout regimen in our fitness center and/or outdoor pool. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
137
Price range
US$119 - US$224 (Based on Average Rates for a Standard Room)
Location
United States > Texas > San Antonio > Northwest Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
137
Price range
US$119 - US$224 (Based on Average Rates for a Standard Room)
Location
United States > Texas > San Antonio > Northwest Side
Photos
Traveller (17)
Room & Suite (38)
Dining (15)
Pool & Beach (4)
Business Centre & Event Rooms (12)
Nearby
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Nearby AttractionsSee all 657 nearby attractions
Six Flags Fiesta Texas
2,637 reviews
.57 km away
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Bowl & Barrel
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Questions & Answers
Ask a question
LaKeisha M
23 June 2016|
AnswerShow all 4 answers
Response from Lou Anne H | Reviewed this property |
Just down the street.
0
Votes
Wil E
7 November 2015|
Answer
Response from Mitzi M | Property representative |
We do not currently have a working relationship with Lifetime Fitness for our guests use. We do have a wonderful Pre-core workout area in the hotel though.
0
Votes
khrd
16 October 2015|
Answer
Response from Mitzi M | Property representative |
Our suites do not have a door separating the living room from the bedroom. While we do not have adjoining suites, we have several that are side by side. Please advise if I can provide any additional information. mitzi
0
Votes
Room Tips
"Clean room, Close to Six Flags"
T6224SLkevins
30 May 2018
Read review
"The top floor is the quietest!"
ninetysgirl
2 Jul 2017
Read review
"rooms were quiet. TV was very small."
champagnesmom
25 Apr 2017
Read review
"Park in front only, car break in issues, too cheap for security to patrol, only signs"
pullmarkbird2
22 Mar 2017
Read review
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