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Riverwalk Plaza Hotel & Suites

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Traveller (33)
Room & Suite (255)
Dining (28)
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Overview
  • Excellent29%
  • Very good32%
  • Average23%
  • Poor8%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (414)
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122
116
90
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33
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All reviewsthe river walksan fernando cathedralparking garageolder hotelbit datedconvenient locationbeds were comfortablewalking distancenice hoteleasy accessconvention centerbooked this hotelwould stay againgreat roomking bedgreat place to stayriverwalk
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1 - 5 of 391 reviews
Reviewed yesterday

We loved the vibe of the mod lobby and its charming decorations. The room had been recently renovated and was quite nice for the money. The pool is small, but it has a nice atmosphere. My only reason for not giving five stars would be...More

Thank pwallace67
Hotel's Favourite
Reviewed 7 March 2018

This hotel was a great price and they surprised us with an upgrade to their suite! We only wish we had stayed more than one night. My daughter and I felt very comfortable walking across the street to the Riverwalk. Be warned you're not in...More

2  Thank lcoverly
Reviewed 2 days ago via mobile

Great location for our family trip with walking distance to Riverwalk (5-10 min) and Alamo (20-25min). Friendly staff with remodeled rooms along with a cafe, restaurant and bar downstairs. Restaurant serving breakfast was convenient and also had a little outdoor pool the kids got to...More

Thank Kevin T
Reviewed 6 days ago

Loved this place! Highly recommend!! Be prepared to pay extra for parking! Very Old Hotel! RIGHT DOWNTOWN! But a really nice OLD Hotel!! Help I can't say much more providing review requires 200 Min characters to leave a review.More

1  Thank larrymelissam
Response from Jakob D, Lead Concierge at Riverwalk Plaza Hotel & SuitesResponded 3 days ago

Good Afternoon, We here at the Riverwalk Plaza Hotel thank you for the great review. We strive for excellence when it comes to Customer Service/Hospitality and are happy you and your family where able to experience that. (Your review made me laugh at the end...More

Reviewed 1 week ago via mobile

My husband and I came for a long weekend for our anniversary. The reviews seemed decent enough for the stay. We got in late at night and went straight to bed. I got up to shower the next morning and found a total of 6...More

Thank Tobi H
Response from Jakob D, Lead Concierge at Riverwalk Plaza Hotel & SuitesResponded 3 days ago

Dear Tobi, We're extremely sorry that you had to face such difficulties, problems in customer service/hospitality is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service/hospitality and we'd like to do the...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$99 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (255)
Dining (28)
Pool & Beach (25)
Amenities (12)
Family and Play Areas (10)
Questions & Answers
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joe M
10 August 2017|
AnswerShow all 4 answers
Response from Britt G | Reviewed this property |
I was only there one night in June, but I did not see any bugs.
1
Vote
msvickilynn
9 June 2017|
AnswerShow all 3 answers
Response from paul00358451 | Reviewed this property |
I can't say about smoking, we enjoyed the bar the young lady that served at night was great. The bar is small but would be nice for small groups
0
Votes
ntomiczek
7 April 2017|
AnswerShow all 8 answers
Response from Carol T | Reviewed this property |
Hello....we had amazing maid service everyday or anytime that we wanted. I recall the bath towls were white, clean and the usual bath towel size...there were also smaller hand towels and face cloths. We have stayed in alot... More
1
Vote
Room Tips
"6th floor is renovated. Not sure about the rest."
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"The pool has rooms on all four sides. All rooms are on levels 4, 5, & 6."
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"Swimmers should get rooms near the centrally located pool."
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"Go to a newer hotel in the RiverWalk area"
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